Reviews of Hyatt Place Frankfurt Airport This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
De-Saint-Exupéry-Strasse 4, 60549 Frankfurt/Main, Germany
#39 of 241 hotels in Frankfurt/Main
Guests' ChoiceReview score
Based on 2701 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
8.7
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Facilities
8.7
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Staff
8.7
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Value for money
8.2
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Free WiFi
8.7
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Reviewed: 23 April 2024
Eva
Poland1 review7.0“It was ok”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The staff wasn’t too helpful and not very friendly
Room was modern and clean
Stayed in April 2024
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Reviewed: 23 April 2024
Dalanda
Belgium1 review9.0Superb- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast option is very poor
Great hotel with nice staff
Stayed in April 2024
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Reviewed: 21 April 2024
Karandeniya
Switzerland11 reviews9.0“It’s was great stay and good value for money and it’s clean”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
25 euro extras for parking during the night
All good
Stayed in April 2024
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Reviewed: 16 April 2024
Daniel
Germany50 reviews8.0“Good choice.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Slow checkin. Parking ticket not working.
New, clean, practical
Stayed in April 2024
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Reviewed: 11 April 2024
James
United States3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Not much food options within walking distance
Stayed in April 2024
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Reviewed: 8 April 2024
Wairimu
United States11 reviews7 helpful votes9.0“Perfect Morning Flight Hotel”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The only negatives which didn't really bother me, but could really bother others is the counter space. It is all behind the sink. I wouldn't want to set up for a week with my stuff so far back. Also there are no face towels, but that seems like a German thing because it was the same at my primary hotel. People may complain about an airport shuttle, but it wouldn't make sense to have one. It is one stop away, but check the schedule. There is a lot of construction going on with scheduled delays. I didn't check the schedule, and I eventually just got a taxi
I booked this hotel based on proximity to Frankfurt airport. While I didn't spend much time there, it served its purpose wonderfully. Nice staff, easy proximity to public transport (no shuttle) and nice breakfast selection. The room itself was nicely sized, felt more American than European, and very comfortable bed.
Stayed in April 2024
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Reviewed: 8 April 2024
Payam
Qatar16 reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Beds are not comfortable at all. Food was good for the days it wasn’t crowded but other days it got worse
Clean and friendly staff
Stayed in March 2024
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Reviewed: 6 April 2024
Lisa
Germany1 review8.0Very good- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The drain in the shower was clogged, which my fiancé unclogged later. The towels were a bit too small for someone with long hair, and we were a bit sad about lacking storage place.
the bed was very comfortable, and the location was ideal for our trip to the airport next day. The staff was very kind.
Stayed in April 2024
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Reviewed: 4 April 2024
Avinash
India3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
I had to carry my luggage at my own No staff was available to help.
Stayed in March 2024
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Reviewed: 2 April 2024
Jochen
United States50 reviews6 helpful votes9.0“Great for a one-nighter ahead of an early flight out of FRA.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
I wish there had been more and firmer pillows. The restaurant selection is meager, the price-quality ratio of the bar was poor.
Very nice room; superb bathroom.
Stayed in April 2024
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Reviewed: 2 April 2024
Amir
Israel29 reviews9.0“Excellent”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Not the hotel's fault, but some of the exts of the iS-bahn station were closed which made the arrival from the train somewhat difficult. Also, the most dining options near the hotel close by 10PM, so if you arrive late make sure to bring food with you.
The hotel one S-bahn stop away from the airport, with a few dining options in walking distance. The rooms are spacious, clean and comfortable. Breakfast is very good.
Stayed in March 2024
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Reviewed: 31 March 2024
Koffee
Thailand46 reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The air cond or ventilation noise is loud and disturb too much
Stayed in March 2024
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Reviewed: 31 March 2024
Anna
Luxembourg34 reviews3 helpful votes9.0“Well located for easy access to the airport”- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The room for four was rather small
Very good breakfast
Stayed in March 2024
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Reviewed: 27 March 2024
Bharani
Germany28 reviews4 helpful votes9.0“Comfortable and convenient Stay.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
The breakfast could have been bit cheaper. Would have been good if there was a shuttle service to the airport as like in the Amsterdam Hyatt place.
The location proximity to the airport. Queit rooms. Breakfast.
Stayed in March 2024
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Reviewed: 25 March 2024
Leslie
Canada4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
The fact that hotel does not provide breakfast
Friendly staff
Stayed in January 2024
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Reviewed: 25 March 2024
Nicholas
Germany16 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Beds were super uncomfortable and hard.
Clean, big room.
Stayed in March 2024
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Reviewed: 12 March 2024
Katrina
Australia5 reviews9.0“great for a quiet accessible stay”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
There were very limited stations with English speaking channels. Mainly news and a poor effort for a comedy channel. (Not the hotels fault) This was one reason I moved hotels however as I was not well and was looking for creature comforts. The room was a very comfortable place to retreat too. I couldn't get any of the streaming to work as it would show on the tv from my phone but would not connect with sound. Very frustrating when your not Tech savvy. I must say that the train being around the corner and from the hotel that links straight to the airport was mint. Made transiting very easy and straight forward.
This hotel was conveniently located not far from the city and the airport. Its a very quiet area and there is a small supermarket in walking distance from the hotel
Stayed in December 2023
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Reviewed: 10 March 2024
Marina
Netherlands8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Sofa Bed
- • Stayed 1 night
room
Stayed in February 2024
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Reviewed: 9 March 2024
Yehu
Israel10 reviews2 helpful votes9.0“Good quality close to the airport”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I had dinner in the hotel restaurant (called Zoom, same space as for breakfast). It was pricey and quality was subpar as well as the service. The salad was with far too much vinegar, the fish itself was fine but was served with watery tasteless mashed potatoes and weird lentils and the dessert took ages to arrive (including a reminder after 20 minutes). The level should be improved.
The hotel is conveniently located on S-Bahn station from the airport, so if you need to catch an early morning flight like I did, it's great. Theoretically you can also tour the city from the hotel as the S-Bahn lines stop also at the central train station. The room is spacious and clean, the bed is large and comfortable and the shower is clean and water pressure is good. Breakfast is buffet with all the regular choices and a bit more, served in a nice space. All good.
Stayed in March 2024
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Reviewed: 8 March 2024
Serge
Lebanon3 reviews7.0“Good and comfortable stay”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
All was good except the staff were not so keen on providing requested services directly to the room.
The hotel is OK and close to the airport. It was a good choice for a stay due to a connection flight.
Stayed in February 2024
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Reviewed: 7 March 2024
Nelson
Taiwan3 reviews9.0“Good stay.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
A bit far from the airport
Clean, spacious, comfortable
Stayed in March 2024
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Reviewed: 6 March 2024
Yolande
Netherlands12 reviews8.0Very good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
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Close to the airport
Stayed in February 2024
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Reviewed: 2 March 2024
Delir
Germany1 review9.0“The bedroom was very good”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Best staff
Best location
Stayed in February 2024
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Reviewed: 29 February 2024
Phil
Germany19 reviews9.0Superb- • Business trip
- • Solo traveller
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Quality of breakfast has room for improvement.
Stayed in February 2024
