De-Saint-Exupéry-Strasse 4, 60549 Frankfurt/Main, Germany
#41 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 2718 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
8.7
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 5 May 2024
Thanh
GermanyLocation
Stayed in March 2024
Reviewed: 3 May 2024
Sergey
Turkmenistanno toiletries
staff, location, breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Alejandro
United StatesThe bed sheets.
The staff was helpful
Stayed in April 2024
Reviewed: 2 May 2024
Christa
GermanyMore different Fruits and Vegetables like cucumbers and pepper per example
It is close to the airport but not as close as the Hilton. Room is small, dark and without now space for clothes. Breakfast was very good but it was not comparable to the Standard Huruvahli Maledives we came from
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
GermanyIn my room there was a heavy smell in the drains, as if they were not properly cleaned in a long time. It smelled of mold. I also asked for a robe and home slippers to be placed in my room in advanced, and although it was agreed to by the staff, they did not do it.
I always enjoy the comfort that Hyatt offers and its clean amenities. There was a very helpful lady at the day of my checkout who showed me how to get to the airport, so I want to give a shout out to her.
Stayed in April 2024
Reviewed: 30 April 2024
Souleymane
Côte d'IvoireN/A
The room was clean and the staff was nice to customers
Stayed in April 2024
Reviewed: 28 April 2024
Sergey
TurkmenistanNo toiletries, no slippers and robe
Clean and comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Junjung
IndonesiaThe staff is not friendly, but this is Germany, that's okay
Very clean and quiet
Stayed in April 2024
Reviewed: 23 April 2024
Eva
PolandThe staff wasn’t too helpful and not very friendly
Room was modern and clean
Stayed in April 2024
Reviewed: 23 April 2024
Dalanda
BelgiumThe breakfast option is very poor
Great hotel with nice staff
Stayed in April 2024
Reviewed: 21 April 2024
Karandeniya
Switzerland25 euro extras for parking during the night
All good
Stayed in April 2024
Reviewed: 16 April 2024
Daniel
GermanySlow checkin. Parking ticket not working.
New, clean, practical
Stayed in April 2024
Reviewed: 11 April 2024
James
United StatesNot much food options within walking distance
Stayed in April 2024
Reviewed: 8 April 2024
Wairimu
United StatesThe only negatives which didn't really bother me, but could really bother others is the counter space. It is all behind the sink. I wouldn't want to set up for a week with my stuff so far back. Also there are no face towels, but that seems like a German thing because it was the same at my primary hotel. People may complain about an airport shuttle, but it wouldn't make sense to have one. It is one stop away, but check the schedule. There is a lot of construction going on with scheduled delays. I didn't check the schedule, and I eventually just got a taxi
I booked this hotel based on proximity to Frankfurt airport. While I didn't spend much time there, it served its purpose wonderfully. Nice staff, easy proximity to public transport (no shuttle) and nice breakfast selection. The room itself was nicely sized, felt more American than European, and very comfortable bed.
Stayed in April 2024
Reviewed: 8 April 2024
Payam
QatarBeds are not comfortable at all. Food was good for the days it wasn’t crowded but other days it got worse
Clean and friendly staff
Stayed in March 2024
Reviewed: 6 April 2024
Lisa
GermanyThe drain in the shower was clogged, which my fiancé unclogged later. The towels were a bit too small for someone with long hair, and we were a bit sad about lacking storage place.
the bed was very comfortable, and the location was ideal for our trip to the airport next day. The staff was very kind.
Stayed in April 2024
Reviewed: 4 April 2024
Avinash
IndiaI had to carry my luggage at my own No staff was available to help.
Stayed in March 2024
Reviewed: 2 April 2024
Jochen
United StatesI wish there had been more and firmer pillows. The restaurant selection is meager, the price-quality ratio of the bar was poor.
Very nice room; superb bathroom.
Stayed in April 2024
Reviewed: 2 April 2024
Amir
IsraelNot the hotel's fault, but some of the exts of the iS-bahn station were closed which made the arrival from the train somewhat difficult. Also, the most dining options near the hotel close by 10PM, so if you arrive late make sure to bring food with you.
The hotel one S-bahn stop away from the airport, with a few dining options in walking distance. The rooms are spacious, clean and comfortable. Breakfast is very good.
Stayed in March 2024
Reviewed: 31 March 2024
Koffee
ThailandThe air cond or ventilation noise is loud and disturb too much
Stayed in March 2024
Reviewed: 31 March 2024
Anna
LuxembourgThe room for four was rather small
Very good breakfast
Stayed in March 2024
Reviewed: 27 March 2024
Bharani
GermanyThe breakfast could have been bit cheaper. Would have been good if there was a shuttle service to the airport as like in the Amsterdam Hyatt place.
The location proximity to the airport. Queit rooms. Breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Leslie
CanadaThe fact that hotel does not provide breakfast
Friendly staff
Stayed in January 2024
Reviewed: 25 March 2024
Nicholas
GermanyBeds were super uncomfortable and hard.
Clean, big room.
Stayed in March 2024
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