Speditionstraße 19, Hafen, 40221 Düsseldorf, Germany
#19 of 198 hotels in Düsseldorf
Guests' ChoiceBased on 510 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
8.9
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 16 April 2024
Ruslan
UkraineA bit expensive, bed linnens weren't top quality and were kinda loud
Great location, good rooms, good view, good parking
Stayed in April 2024
Reviewed: 21 March 2024
Kathleen
United KingdomComfortable room clean & smart.
Stayed in March 2024
Reviewed: 20 March 2024
Ijeoma
GermanyNothing
Clean and quite
Stayed in February 2024
Reviewed: 17 March 2024
Sagorsor
GermanyWe were a little dissappointed about the free Spa Area. From the Excellence of the rest of the hotel u might thinl or expect there would be a big Sauna Area or Calm Area but its pretty tiny for so much people plus the Area to calm there was no calm music n it was "loud" for a spa area and ppl can look inside from outside so not really quiet and peaceful sadly. I wished it was more spacious and to relax a better atmosphere wit possible relaxing music sounds.
Its an amazing view from here ... the bed is super comfortable and it reminds me of a little new york feeling. Also its a 20 to 30 min walk to the Oldtown , 5 min walk there us food spots. So everything is great walking distance with beautiful views from architecture, The Water the habor. Staff is very kind and fits to the high quality of this Hotel. It was my 2nd Stay and really enjoyed it.
Stayed in March 2024
Reviewed: 7 March 2024
Rebecca
SwitzerlandNothing. Everything was perfect.
Fantastic stay. Staff were amazing, great location, clean and comfortable room. The view was beautiful and the breakfast was incredible. A very luxurious experience staying here. We will definitely be back.
Stayed in December 2023
Reviewed: 28 February 2024
Tony
BelgiumRestaurant is verouderd
Ligging / kamer
Stayed in February 2024
Reviewed: 21 February 2024
Kathleen
United KingdomNothing
Clean well equipped room. Lovely staff .
Stayed in February 2024
Reviewed: 19 February 2024
Johan
BelgiumValue for money: hotel is quite expensive, which I knew and accepted in advance. However, I got the feeling that the hotel did its utmost best to exploit me to the maximum: - coffee in the bar: no sweetie, cookie whatsoever - glass of house sparkling wine as apero: 9€ for only 2 cm felt like a rip off.
The room was wonderful, good pillows, clean. Dinner in the restaurant was excellent.
Stayed in February 2024
Reviewed: 4 February 2024
Ali
TurkeyNice location, clean rooms, smiling faces.
Stayed in February 2024
Reviewed: 26 January 2024
Aidan
IrelandAll good.
Food and athmosphere, staff were very good too.
Stayed in January 2024
Reviewed: 26 January 2024
Martina
SwedenThe staff was really not helpful at all. We were waiting 20 minutes in a line just to get a table for breakfast. And they were not nice at all. The same story at the dinner in the evening.
Nice building and atmosphere in the restaurant.
Stayed in December 2023
Reviewed: 5 January 2024
Rutger
NetherlandsThe staff coordination was sometimes abit messy during the breakfast. No big issue at all.
The overall hygiene was topnotch. Good breakfast with friendly staff.
Stayed in December 2023
Reviewed: 5 January 2024
Jamal
Palestinian TerritoryNothing
Great stay like always in Düsseldorf Super great location
Stayed in January 2024
Reviewed: 5 January 2024
Jamal
Palestinian TerritoryNothing
I like the great welcoming from the staff and super friendly, although my room was not ready, but the team find me nicer room with view. The security team is very helpful. He found me the lost sweets box I forget somewhere in the hotel. I enjoyed the colorful breakfast. In terms of room cleanness: it’s super super clean and well organized.
Stayed in January 2024
Reviewed: 1 January 2024
Gentle
Saudi Arabiaweak internet connection
location is brilliant
Stayed in December 2023
Reviewed: 28 December 2023
Nicolas
SwitzerlandService level isn't on the same level like in other 5 star hotels. Check-in super efficient but not really friendly and without "welcome" and/ or any additional information about our stay. A lot of unexperienced (but nice) staff at the restaurant - what sometimes can result in long waiting periods and mistakes (e.g. don't really know how to open and serve a wine bottle for >150 EUR).
Hotel offers anything you need. For our stay, great price value ratio. Great location. Very nice design of the hotel facilities. Breakfast buffet offers a broad selection of high quality food. Very nice hotel bar.
Stayed in December 2023
Reviewed: 26 December 2023
Thomas
BelgiumExcellent hotel
Stayed in December 2023
Reviewed: 18 December 2023
Babak
United Arab EmiratesI just didn’t like receptionist a girl was little rude when I ask for taxi other wise the hotel was fantastic .
The break fast was fantastic
Stayed in December 2023
Reviewed: 16 December 2023
Guy
BelgiumLeaving
The view was perfect. One of the best breakfasts I had in a Hotel. Easy parking in the basement.
Stayed in December 2023
Reviewed: 11 December 2023
Jamal
Palestinian TerritoryNothing
Amazing stay like always in Düsseldorf
Stayed in November 2023
Reviewed: 23 November 2023
Galvez
GermanyThe hotel staff were not as nice/welcoming vs. They were with other guests (even tho I was staying in the regency area)
Everything! From the breakfast every day, to the comfort of the room, the gym, etc..!
Stayed in September 2023
Reviewed: 20 November 2023
Tamar
IsraelLocation
High level in every aspect
Stayed in November 2023
Reviewed: 18 November 2023
Edwin
Tanzaniabreakfast
Stayed in November 2023
Reviewed: 10 November 2023
Mohamed
Saudi ArabiaUnprofessional way of communications from german receptionist lady ! , Many thanks to layla and Mohamed they help us so much
The view to rain river , cleanness
Stayed in November 2023
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