location

The cleanness

Stayed in April 2024

Old nice building.

Stayed in March 2024

We booked thinking it would be a cosy Christmassy stay but the hotel was quite austere. The bathroom wasn’t very well cleaned. We were surprised that the restaurant only provided a buffet (we hadn’t been told in advance) which wasn’t the best for vegetarians but the food was very tasty

A lovely location in an historic building.

Stayed in December 2023

some of the furniture in N10 is well below standard. the floor is damaged

historic ambience, quiet location

Stayed in December 2023

Clean up

Breakfast was ok But not field up So 20 minutes wait for scrambled eggs and so on

Stayed in December 2023

The staff, except for the nice gentleman at the front desk, were very ill equipped to be in a service related position. Very slow, little to no English, unable to keep the food / drinks stocked. The lady at the little boutique was so incredibly lackluster in her job. No, response to my hello, no thank you for my purchase, barely a peep was made. It’s really a shame because the place could be a gold mine, but we would not return based on how poorly run it is.

Beautiful location, very peaceful. Lovely room.

Stayed in December 2023

Wonderful area and property

Stayed in August 2023

Bathroom a bit small. Need a car as hotel is located in the countryside.

Very nice grounds. Historic buildings. Free and secure parking.

Stayed in May 2023

The buffet meal could be better.

The hotel is cozy, located in the ancient, authentic building. The landscape around is astonishing.

Stayed in May 2023

The service and communication could have been better. I booked a room for my parents and when asked if they could check in 1 hour early since they had a 4 hour drive and are 79 years old, I only received the answer that this could not be promised. I found this very poor. Also, it was not communicated that the price didn't include breakfast. I would have liked to see that on the booking page.

The location is very nice

Stayed in May 2023

WIFI was too weak , very slow connection if at all

Stayed in April 2023

No hot water and heating.

Stayed in April 2023

Bathroom too small

Fantastic surroundings, nice hotel. We would like to come back 👍

Stayed in April 2023

The check in could only be until 9 pm, so we had to rush to check in before having dinner. The wifi password wasn't given and was nowhere to be found, so we could not use it. Since there is no receptionist, we could not ask

The location in a very old cloister. The size of the room was also good

Stayed in December 2022

Everything was wonderful, but I would have enjoyed some bottled water on the room

Idyllic place with beautiful atmosphere and lots to see. Quiet and spacious, very friendly staff

Stayed in November 2022

Very Gold breakfast and Service Personal

Stayed in August 2022

The size, cleanliness as well as furnishing and smell of the room were super only the walls are super thin so you here almost everything from your neighbor.

Stayed in August 2022

Beautiful, historic and well-kept property in a rural location. Very quiet, atmospheric. Very friendly staff and tasty breakfast.

Stayed in June 2022

it is a large building that is also used for company meetings, this might not be to anybody’s liking

nice room, excellent breakfast, friendly staff. two restaurants on the premises. very nice surroundings

Stayed in June 2022

Although the room and beds were really comfortable we found the pillows to be really soft and only one pillow per a side. I think it would be better to have two pillows per a side or at least have spare pillows available in the cupboard.

We managed to get a great deal on the business double room. Highly recommendable. The staff were very friendly. The hotel is an old Monastery which makes for an interesting location, you can walk around the grounds and see the various sites; The Old Church, The Herbs garden, The Bee houses and wild deer among others. The breakfast buffet was also good with a big selection of food to choose from.

Stayed in November 2021

The rooms were quite echoey, and though I had requested a quiet room they put a family with a young child next door to me. Luckily I had my earplugs with me so that I did manage to get a decent night's sleep.

What a fantastic place to stay! The historic building was impressive, and so was the atmosphere. One really special thing: they had loose leaf tea for breakfast. A wonderful treat.

Stayed in October 2021

There is a restaurant related to the property. As it’s the closest place for food we went there to eat. We had walked from Goslar to the Kloster and didn’t want to walk further into Vienenburg to look for dinner and then walk back. With COVID, there’s no indoor dining. I tried to explain that outdoor dining is difficult for me as a lot of smokers often light up their cigarettes and makes me cough. The waitress basically chased us out of the restaurant indoor area even though someone else accommodated me. The message from the wait staff was too bad if you don’t want to sit outside, you can go else where. In the end, we sat as far away from some smokers and ate as quickly as possible. I guess they don’t get a lot of English speaking guests as the staff didn’t understand English. We used translation app to communicate. If you don’t speak German, make sure you have a translation app for dining in the restaurant.

The fact that it used to be a monastery, and the various operating brewery buildings in the compound. I booked a basic room with breakfast and the breakfast is absolutely worth it. The eggs are from the chickens in the compound. Thanks to Booking.com, we got an upgrade to a nicer room. It’s clean, quiet and a gem. The staff were outstanding. They helped me call a couple of places to confirm reservations in other Klosters. That’s excellent customer service.

Stayed in September 2021

We felt rather isolated without any great personal attention or enthusiasm for the local surroundings from reception. And at times the hotel felt a bit spartan. More imagination could be invested in turning it into a more welcoming environment.

The ‘Kloster’ seemed impressive and situated in a picturesque setting, but really only with a car. But we had a lovely comfortable room and could relax.

Stayed in August 2021

Wonderful place! The hotel is located in the previous ancient monastery, has great views and a big territory. There are a restaurant, liquor production, a field with plants, a small zoo with roe deer, bees and chickens. The staff was very helpful and friendly, we arrived after the check-in time, but our key was waiting for us in a code-box. The room was comfortable, clean and big enough for two. Breakfast was rich and mega tasty. We will definitely come back!

Stayed in March 2024