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  5. Reviews of Hotel Innception

Reviews of Hotel Innception This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

86 Hohenzollernring, Altstadt-Nord, 50672 Cologne, Germany

#237 of 237 hotels in Cologne

Guests' Choice

Review score

Based on 524 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    I'll be back.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    There is no curtain/blind on the window, which is okay if you can sleep in a bright light - I can't. It's in the nightclub strip and so can be somewhat noisy after midnight. I'd been there previously and so took an eye-shade and ear plugs which completely solved the problems.

    Location was excellent - 100m from the U-bahn. Clean and tidy. Staff very friendly. A most acceptable boutique hotel.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Perfect for couple of nights alone
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    No any ventilation in the room, it was too hot at night. The door and window look into very narrow yard - unpleasant place actually and quite noisy.

    The room was clean, comfortable and well equipped. I've liked fridge in room, coffee with teapot, fan for conditioning. The location it perfect for visiting center and traveling with train.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Ventilation… it’s just absent

    Location is great case you have an event in the Media Park

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    All was fine referring to the purpose of my trip, and especially location. 👍
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no curtain/sun shield on the window. No breakfast.

    Location is very good. That actually made a price. The room was comfortable for a single traveller with a hand luggage. WC/Bathroom was clean. There was a cattle with tea bas and water available in the room. All personnel were very cooperative and polite.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Nice location, not satisfied with booking sightseeing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I booked room with beautiful sightseeing and with balcony but got a 2nd floor room with window looking at stairs in inner garden and walls :((

    Location, comfortable room

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Pricey place but the location is amazing.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The price was very high for such a small room.

    The location was awesome and the staff were quick with the check in process and helpful.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only dislike we had was the bathroom where shower drainage did not work properly.

    The room was clean, had everything that was necessary for a comfortable stay.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    The Price Is Right
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room. No actual place to hang up/put away clothes without knocking over the lamp. It was very hot in the room

    Very good price. The room was clean.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    COLOGNE CHRISTMAS MARKET STAY
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    There were no aircon or fan. Rooms very humid. When you open the windows, you have a lot of city noise etc. You could smell cigarette smoke in the hallways. Shower door leaked. Cramped entrance hall.

    Amazing location in Cologne. We were able to park in the parking garages across from the hotel. Room was clean. Bathroom fully equipped. High quality bedding. Received welcoming chocolates. Reception was able to communicate in English.

    Stayed in December 2023

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights

    The cleaning staff could be more quiet with their music, but apart from that I have nothing else to add.

    The staff was really helpful, polite and welcoming and the room, albeit quite small, was very clean, pleasantly warm, with a spacious, comfy and soft (but not too soft) bed and a small fridge. The bathroom was medium-sized but the shower cabin was simply great! The Friesenplatz station is a mere 2-minutes walk, there is a Rewe supermarkt right across the street and a Burger King less than 5 minutes away. The surrounding area is safe and you can have a very pleasant 15-minute walk to the Kölner Dom. I highly recommend this hotel, I will totally visit again!

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Bed can be improved especially the mattress.

    Location is very good with a lot of restaurants and shops near the Hotel. Very close to the U-bahn station

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet there was too high, and it was uncomfortable to use it. Our feet were in the air all the time. For sure, it's not for people less than 165 sm xD Cleaning wasn't great. As there were no sleepers, we needed to walk in the room in the same shoes we wear outside. After first night cleaners didn't do anything with floor, it was same dirty when mlwe came. The next day, no one came at all. Sign was outside the room before 1 as it should. The room was really cold. We needed to sleep with the open bathroom door as there heating works great. Room heating was not enough even though we tried it on maximum. Also, someone opened the door in our room while we were in bed. It was a bit weird and disappointing. But we had no chance to see who it was.

    A woman in the reception was amazing. Kind, friendly, and very helpful. I love it a lot. She's the best in this hotel. The size of the room was very nice. Comfortable bed and shower. Everything is absolutely the same as at photos. Safe in the room. Separate heating for shower and room. I was pleased with the presence of a hair dryer in the bathroom. The curtains are beautiful, they do not let the light through at all. Great for a good night's sleep.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Great value for money and good location
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    The sheets were not changed

    Breakfast was not included

    Stayed in November 2023

  • Reviewed: 27 December 2023

    7.0
    Comfortable room for a short stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was loud noise from the nearby club until late night. Kinda disturbing since we had a flight the next day early morning. Probably it depends on the rooms.

    The location was good in terms of accessibility. Room was decent for our short stay. All facilities were provided including electric kettle, tea bags.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    6.0
    %51 pleasure
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The first night we arrived, they refused to give us the rooms we rented on booking.com. While there were windows and balconies in the photos of the rooms we rented, the room they gave us did not have these. Later, when we objected to these points, they gave the rooms we was supposed to have. This isn't fair

    Location

    Stayed in December 2023

  • Reviewed: 18 December 2023

    6.0
    Too expensive for what you get
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is surrounded by night clubs, so you do hear the music. I also thought it was pretty expensive for 1 night. I really think it could be a nice hotel but they don’t take care of it, that’s too bad.

    You can check out at 12! That’s nice!

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very relaxing and wonderful stay. The perfect "cut off" for a couple of days to get away from it all
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    We only had a small complaint re the TV in our room as we could not find any stations. This may have been our fault as we are not sure whether we could work the TV in the room properly or not.

    We did not have breakfast in the hotel obviously, but, we were eternally grateful for the coffee/tea making facilities in the room. We also liked the fact that the hotel is very central, and in fact we were able to walk from the station to the hotel. The staff were very friendly and very helpful. We really had nothing to fault. We will recommend this hotel to family and /or friends.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Nice place for a short stay, clean and in a good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was so hot!!! We had to open the windows a lot and could not figure out how to cool it down. Staff were nice but seemed to always be smoking or chatting with their friends out the front of the building, didn’t go out of their way to assist.

    In a great spot, close to stations and the centre of the city. Room was very clean and facilities were good

    Stayed in December 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleaning quality of the room and shower cabin could be a bit higher.

    The view from the window, mini fridge, location, bright room.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    No drapes
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms don't have drapes and it's very uncomfortable.

    Location and staff were nice.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    Acceptable for one night
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Too small, issues with watersunk

    Clean

    Stayed in August 2023

  • Reviewed: 23 October 2023

    8.0
    Convenient, tidy and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Ventilation

    The location of the hotel is good and near the station. It takes about 20mins to the Cologne Cathedral on foot. The room is tidy and has good sound isolation. It is quiet at night even though there are some bars and night club nearby.

    Stayed in September 2023

  • Reviewed: 19 October 2023

    7.0
    It was fine
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms, with some some sort construction work going on, and it was a bit dated. Considering the price, there are better options out there, but it was fine.

    Location was great, it was clean enough and comfortable.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    6.0
    Can be much better.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms can be much better in terms of cleanliness. The bed was dusty. Will be fine for a short stay.

    The location of the hotel is very convenient.

    Stayed in October 2023

Showing 1 – 25

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