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  5. Reviews of INNSiDE by Meliá Aachen

Reviews of INNSiDE by Meliá Aachen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Sandkaulstrasse 20, Aachen Mitte, 52062 Aachen, Germany

#7 of 43 hotels in Aachen

Guests' Choice

Review score

Based on 789 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.3

100% verified reviews

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Very nice and good looking hotel but the breakfast is too expensive
    • Leisure trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    The parking was too expensive and didn’t work well, because the ticket system was broken. Also breakfast was too expensive so we went to a different place.

    Nice room, nice staff. Nice price

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Amazing hotel with amazing staff.
    • Leisure trip
    • Group
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    The rainshower wasn’t working, but the other showerhead was so I didn’t complain. I think if I did I would’ve gotten another room, but the problem was not big enough for me to change rooms. Besides this, no complaints :)

    The staff was super nice. They do everything to make your stay comfortable.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Service at the restaurant was quite slow (Dinner)

    Rooms were quite nice Good breakfast

    Stayed in March 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • The Innside Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel blocks 50 euro per day on the card, to cover e.g meals in restaurant etc and other non-specified potential purchases in hotel. The fact that they do not tell this beforehand and these potential expenses seem very whimsical is not good. Also staff appears to be very junior, as if this hotel was run by teenagers.

    View from the terrace/restaurant.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Amazing.
    • Leisure trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 7 nights
    • Submitted via mobile

    It was a pleasant experience, the staff is friendly, clean, welcoming and ideally located near town and historic sites.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Nice hotel near to the center, but a bit noisy.
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    It was rather noisy. We heard other guests in rooms near to us. Furthermore it was rather hot in the room and we could do nothing else then open the window (with noise from the street).

    The location on walking distance of the centre and near to parking places. The good breakfast on the top floor with a wonderful view over the old city. And the free drinks in the fridge in the hotel room.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Great hotel at a good location
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    There was a silverfish crawling in the toilet but otherwise everything was clean and up to standard!

    Great location near the city center! Nice staff at the reception. Clean room and comfortable bed. The complementary minibar with water and special soda was a nice touch! Water boiler plus coffee/tea provided as well.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Modern and clean hotel perfectly situated.
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    The blanket on the bed is too short. Either you tuck it in at the end of the bed, or it covers your shoulders leaving your feet uncovered. The gluten free and lactose free options for breakfast are a bit limited although it's nice that they are there!

    Clean modern rooms, very polite and helpful staff (also the interns!).

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Top Location mit Top Lage

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night

    Comfortable, clean, in walking distance from center. Nice bar at the top.

    Stayed in February 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    The ventilation didn't seem to work, luckily we could open a window. But staff mentioned they would fix this.

    Very comfortable room and great that its paperless/green.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 4 nights

    less noise

    The vibe and friendliness

    Stayed in March 2024

  • Reviewed: 16 April 2024

    8.0
    Good stay, nice breakfast; unfortunate that i couldn't charge my car.
    • Business trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 2 nights

    the destination chargers at the property were already out of service for over 2 years. very unfortunate as it's one of the reasons we took this hotel.

    Room was clean & bright.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could still be improved

    Proximity to center Restaurant on top

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Bed quite small (lengths)

    Free minibar

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    We really enjoyed our stay, perfect location for weekend getaway
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Central location, beautiful restaurant at the top floor, friendly staff

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking should cost a little bit less..

    Nice and modern hotel. Good facilities, like the sauna and the sky lounge bar. Clean and really comfortable.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    They provide tea sachets at the property but instead of being breakfast tea - they were random flavours - on day 1 we had breakfast tea., and only two milks were provided. So when we arrived and wanted tea and coffee there was nothing for the following morning. We’re stingy for a quite expensive hotel.

    Very good location and very modern

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    Innside by Melia Aachen Well located a short walk along a pedestrian path to the cathedral, town hall, town center.. I did not purchase the breakfast, there are Bakery shops nearby. The staff was friendly and helpful. Lovely square near the cathedral. Good value for the money.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Great quality hotel right in the city centre. Would recommend the breakfast!
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was separated from the room by a glass door.

    Fantastic breakfast. Great Central location.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    Good hotel in the city center of Aachen
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Stress at the breakfast. Staff removed the breakfast already 20 minutes before the official closure.

    The view at the breakfast room

    Stayed in December 2023

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    overcrowded breakfast area, we had too wait about 20 minutes to have a place

    a very good location, tasty dishes in restaurant and tasty good breakfast with variety of food. Very nice view from the breakfast and restaurant area (top floor) on the city.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is too expensive

    The beds are comfortable & the design of the room is modern

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    TV is old and has only few channels Sauna time is very limited but we can understand this as energy saving procedure Bed sheets are small size

    Very clean and calm Staff was very kind Location Wood gadget in front of the door to change rool status Free drinks Spaceful room and comfortable

    Stayed in February 2024

Showing 1 – 25

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