Hanauer Landstrasse 81, Ostend, 60314 Frankfurt/Main, Germany
#13 of 243 hotels in Frankfurt/Main
Guests' ChoiceBased on 932 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2023
Irina
United StatesSmall but all necessary stuff present. All clean and comfortable
Stayed in July 2023
Reviewed: 24 August 2023
Utku
GermanyClean and big room, good environment close to nice Restaurants with a view of ECB.
Stayed in August 2023
Reviewed: 22 August 2023
Manuela
AustriaNothing
Everything is just perfect
Stayed in May 2023
Reviewed: 19 August 2023
Rron
KosovoNot much.
Everything actually.
Stayed in July 2023
Reviewed: 9 August 2023
Muhabbat
Germanyperfect location
Stayed in August 2023
Reviewed: 5 August 2023
Deepak
IndiaFood and cleanliness
Everything was awesome
Stayed in July 2023
Reviewed: 4 August 2023
Goh
SingaporeCould have a kettle for making coffee and tea in the room as well. Oh, although the breakfast was fantastic, the coffee from the machine was so so, and there were no mini bites of sweet desserts like cakes etc..
The location of the hotel was really good. Just a few mins' walk to the U-Bahn and the tram stops are just right in front of it. The room was bright, clean and comfortable and the staff were really friendly, including housekeeping which readily provided some extra stuff upon request. Liked that the room came with free mini bar too. The breakfast was also quite good, with lots of cereals, yogurt and cheeses besides the main course.
Stayed in July 2023
Reviewed: 2 August 2023
Jennifer
United StatesReally, everything was great.
Beautiful little boutique hotel. Prices were so-so but doable. Beautiful neighborhood and shopping stores. Minibar filled daily was a bonus! Breakfast was absolutely fantastic!!
Stayed in July 2023
Reviewed: 1 August 2023
Orly
IsraelAt the first dinner, the menu was quite limited and we had difficulty choosing a dish. However, the kitchen staff were flexible and allowed us to choose alternative dishes, so thanks for that. It would be nice if you could order coffee and cakes in the lobby, during the day.
Very good hotel, friendly and helpful staff, clean and pleasant rooms, with a large window and lots of light, and with a free mini bar (good surprise). The hotel has available and convenient parking. We booked half board and the food was delicious, both at breakfast and at dinner. On Saturday evening we had an excellent barbecue meal with grilled meats. Near the hotel there are restaurants and a large supermarket. The metro station is really close, 3 stops to the shopping mall of Frankfurt. Definitely a fun hotel to stay in for a few days. We really enjoyed the hospitality and the warm attitude.
Stayed in July 2023
Reviewed: 31 July 2023
Angie
United KingdomVery nice and helpful staff, very clean, good facilities in the room. They also have a dry sauna room and a basic gym, both look good, but we didn’t have the time to use them. There’s a good supermarket downstairs, and a nice a Thai restaurant across the street. The location is quiet, safe, 15-20min from the centre.
Stayed in July 2023
Reviewed: 30 July 2023
Alexander
GermanyVery friendly staff. Offered me an upgrade!
Stayed in July 2023
Reviewed: 28 July 2023
Jit
SingaporeFree mini bar, good location, very clean and had a supermarket right below the place
Stayed in July 2023
Reviewed: 27 July 2023
Reza
DenmarkThe first day at breakfast was very chaotic, and we were just told they had no table for us!!!
Nice location close to the zoo. Nice breakfast. Free minibar was a nice treat.
Stayed in July 2023
Reviewed: 24 July 2023
Johan
Netherlandsnothing
Modern and clean rooms, good breakfast, not far from the river, not in the middle of city center but OK location, with restaurants, bars and shops nearby
Stayed in July 2023
Reviewed: 20 July 2023
Rajeev
IndiaSpacious room
Stayed in July 2023
Reviewed: 18 July 2023
Luckytraveller
GermanyLocation was near our main point of interest - the Italian Consulate. Staff that checked us in was super welcoming and we were pleasantly surprised about being given treats, bowls, and a bed for our pet (little hund). Super clean, comfortable, and a supermarket located under hotel. Close to a few restaurants. Parking garage on-site. Loved the gummy treats!
Stayed in July 2023
Reviewed: 17 July 2023
Victoria
AustraliaThe buffet was average
Convenient for public transport to the main areas we wanted to visit. Rooms were spacious and modern
Stayed in July 2023
Reviewed: 17 July 2023
Florian
GermanyBig room, nice air conditioning, breakfast with a good selection of foods.
Stayed in July 2023
Reviewed: 15 July 2023
Yuka
JapanThe location is amazing!! It takes only 30 seconds from the tram stop. It’s very close to Frankfurt main station and the famous place like “Romerberg”! The room was very stylish, clean and comfortable. If I have a chance to visit Frankfurt, I should stay there again:)
Stayed in June 2023
Reviewed: 14 July 2023
Robin
GermanyAirco system was a bit noisy unfortunately - but maybe it was just this particular room.
Nice and clean and comfortable. We have been here before and came back to stay - very nice thanks!
Stayed in July 2023
Reviewed: 12 July 2023
Ilkem
TurkeyCoffee machine of the breakfast.
Clean and free minibar.
Stayed in June 2023
Reviewed: 10 July 2023
Adel
BahrainNothing , only there was mistake reservation for taxi, we asked big track, unfortunately they reserved 2 small cars and we paid for 2 cars instead of 1. Was bad but no problem 🌹
Very clean and comfortable
Stayed in July 2023
Reviewed: 9 July 2023
Jason
United StatesShower
Stayed in July 2023
Reviewed: 5 July 2023
Jennifer
United StatesIt was about a mile from Old Town. Frankfurt is more of a financial hub. If you want culture, an Uber is 50 euros to Mainz. We grabbed the subway which is only 6 euros per person for the whole day. Only regret was NOT going to the Zoo
This hotel is absolutely beautiful! We stay in room 403 Premium to end our 2 weeks in Germany l, Switzerland, and Austria. The AC was amazing and 😎 🆒️ We traveled to many hotels including Hilton and Marriott during our trip and this was the nicest hotel of them all. Most hotels don't have AC in either of these countries and it's already a record breaking summer there. The breakfast was outstanding. Our Niece and nephew had a basic room that was beautiful and had cool AC as well. 79 Euros for their room final price. Breakfast is well worth the 12.5 euros each for them. Our room Included breakfast at 150 euro. FREE MINI bar stocked every day
Stayed in July 2023
Reviewed: 4 July 2023
Sahar
GermanyVery good Hotel Friendly Staff Very clean Very good Breakfast
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content