Booking.com states that invoices should be received from the property; I’ve stayed here twice over a two-week period for business, and have not received my invoice.

Always a great location to stay.

Stayed in May 2024

Painting or cleaning of the walls in my room would be timely. Smoking is possible only outside of the hotel, on the street.

It’s a modern hotel, located close to the centre and the river bank. Tram stop (1min) and underground station (5min) make reachable everything in the city. Don’t worry if you miss something at home, supermarket, Rewe and drugstore, DM are next to the hotel. Area is safe, even in late night alone. Staff are very friendly and helpful.

Stayed in May 2024

Clean hotel, clean room. Free beverage in the fridge. Many electric plugs in the room. Free gym and sauna. Quick check in and check out. Very good location (walking 2 mins to bus station and 6 mins to metro/train station). Plenty convenient stores/super markets/restaurants (western and asian food) in walking distance. Easy to go to the main station and airport using public transportation.

Stayed in May 2024

Small breakfast area, a bit of queue at check out, but both were not a big problem

Modern, comfortable, spacious, clean

Stayed in April 2024

The hotel was located near the center, just a nice 15-minute walk away. The room was nicely and stylishly furnished. There was a large selection of dishes for breakfast. The price-performance ratio is definitely reasonable for this accommodation. I appreciate that the hotel sent the address where the entrance to the parking garage is located before the accommodation.

Stayed in April 2024

No vent in toilet

Free minibar Great breakfast

Stayed in April 2024

Very good gym/sauna.

Stayed in April 2024

The check-in takes some time. Pricy parking but easy access.

My third time in this hotel and I still had a great time. It’s also super nice to have free welcome drinks in the room, very generous. We enjoyed the breakfast.

Stayed in April 2024

none

breakfast is very nice with wide range of choice. Staff is very helpful.

Stayed in April 2024

Unfavorable light in bathroom in front of mirror. Very bad light at Wardrobe.

Spacious parking garage immediately under the hotel with easy access to the lobby. Friendly service at the front desk. Spacious room that was very clean and with all appliances functioning well. Seperated toilet and large walk in shower. Fantastic large bed. Complete and good breakfast. small but good gym, small but good Sauna. Excellent WiFi.

Stayed in March 2024

The parking is expensive. The rooms were quite dusty.

Good soundproof rooms and spacious rooms, location, easy parking access.

Stayed in March 2024

Excellent hotel, good location Breakfast is excellent

Stayed in March 2024

I did not like the Sauna working hours from 17 to 22, as it was very limited to really use it. I had the WORST experience ever in a hotel, where at the lounge where the breakfast is served, just a bit after Breakfast(although I missed it cuz I overslept). The Coffee Machine (freely used during breakfast) was ON, there were no signs whatsoever that you can't serve yourself with a coffee and also there was NO STAFF there to tell me, and since the COFFEE MACHINE was there and ON, the cups were there, I helped myself to make a coffee for me and as soon as I grabbed the CUP, an employee came out of no where (from the underground door),chasing me and shouting at me like I was STEALING it, of course I paid for the coffee and went outside to drink it (Not at all in Peace). I would suggest the management to turn the Coffee machine OFF after the breakfast hours, not to confuse guests, or make a free coffee machine in the lobby, which I though was the case for a hotel of that Caliber. However, the Hotel was quite nice apart from this TRAUMATIC experience that still concerns me and makes me uncomfortable!!!

The hotel was very nice, all the facilities within the hotel were amazing and nothing was missed. Especially the FREE mini bar in room, as a mean to refresh the guests. While, also the staff at the reception were very friendly and helpful for every requests we might have had. Would be a 10 if the below story mentioned wouldn't happen.

Stayed in March 2024

Needs to be open a little longer and the hot food was not all stocked up, I realise was half hour to closing but that should not be reason to not top up

Good selection

Stayed in March 2024

If you need to get two rooms with a connecting door, you need to book one premium room. You also need to pay extra for the connectioning room. It's not a complaint, but expect to pay extra (about 100€ per night).

Modern, clean, good location- 4 tram stops to the city center.

Stayed in February 2024

No coffee/ tea facilities or kettle. I wasn’t keen on the sales pitch on checking in to join Melos Club. I was tired and just wanted to get to my room, not to be pitched to join. Longer opening hours for the sauna would be nice. (Presently 1700-2200)

Room was lovely. Free drinks in fridge is a nice touch. Breakfast was good.

Stayed in February 2024

as always super friendly staff and perfect location

Stayed in February 2024

Quality of breakfast deteriorated in comparison with my previous stays at this hotel. Free minibar is nice, but beer is no longer available, pity. Parking is getting really expensive at 22 EUR per day.

Excellent location for my meeting at the ECB. Rooms are well equipped. Staff very friendly. Internet conenction got better compared to my previous stays.

Stayed in February 2024

Leaving to go home.

Great facilities in the hotel. Bed was super comfortable. Hotel is spotlessly clean. Staff are very friendly and helpful. Restaurant well laid out and help-your-self breakfast means you can really stuff your face.

Stayed in January 2024

Couldn't tell, maybe a bigger bed duvet ?

Everything was well cleaned and the restaurant, for the breakfast or the dinner was very good.

Stayed in January 2024

A bigger gym.

Cosy hotel, close to restaurants, near the Tram. Great breakfast!

Stayed in January 2024

breakfast option were very limited .. no option for A la carte eggs request . the only restaurants in the hotel didn't have great selection of food , especially for kids and the taste wasn't the best

Breakfast was good quality food but limited options. The room was very spacious and great for a family of 4 The location is great , close to the park and many other attraction are only a walking distance

Stayed in October 2023

Did not accept prts

Great location, friendly staff, a very good breakfast, clean

Stayed in January 2024

Cold whether

Friendly People

Stayed in November 2023