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Reviews of IntercityHotel Berlin Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Katharina-Paulus-Str. 5, Mitte, 10557 Berlin, Germany

#220 of 526 hotels in Berlin

Guests' Choice

Review score

Based on 2462 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 16 May 2024

    7.0
    Good hotel next to Berlin Central Station
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately only in the business rooms there is a coffee and tea maker..

    Spacious room and very close to Berlin Central station

    Stayed in February 2024

  • Reviewed: 15 May 2024

    8.0
    Brief stop over in Berlin on my way to Warsaw, Hotel was right by the station which suited me well.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine as far as I could tell, very happy

    Breakfast was good value with plenty of choice for all tastes

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Great place to stay but ask - don't wait to be told
    • Leisure trip
    • Family with young children
    • Business Plus Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that I was not offered to join rewards club to access free transport. By the time I realised it was too late so we spent a lot on transportwe didnt need to. Also was not asked about not having a daily service charge which we would have gone for. Notice was in the room but didn't see until next morning by which it was too late.

    Clean quiet and comfortable, friendly staff. Conveniently situated

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Just relaxed

    Clean and tidy, right by the station.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Friendly welcome, well organised, good breakfast

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good option if you spend entire day outside of hotel.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Extremely hot in the room even with air condition working on the highest speed. You can’t open the window, as trains were going right outside and noise was very high. Rooms are ok, beds not very comfortable. Water pressure under the shower was very low. Breakfast was extremely busy, you need pay for it additionally, selection is fair, nothing special.

    Great location, 3 minutes walking distance from central station.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle/hot water in the room for tea or coffee. Coffee machine in the lobby didn't work - for a 4 star hotel not up to standard. No fitness room

    Location,room size,very clean modern Hotel with nice lobby. bathroom also nice

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Great location!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not many vegetarian and lactose free options for breakfast!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast was nothing special and at 9.00 there were crowds of people and no places.

    it is located perfectly . very close to the central station but it is quiet and you don’ t hear any noise.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    berlin central
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    not applicable

    location was spot on

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    the breakfast is expensive for me.

    the reception room.

    Stayed in February 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    the breakfast have several kind of food , but without taste.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Clean and comfortable place next door to the Hauptbahnhof. Ideal if you have an early train.
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 2 nights

    My card was charged twice, but the lady on reception spotted it and sorted it out immediately.

    Great location for the Hauptbahnhof, which is what I needed. It was clean and comfortable. The self-check in terminals saved some time when checking in.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very convenient location for the main station and warm and spacious rooms.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning was necessary as it would have been noisy with the windows open, but we found it dried the atmosphere in the room.

    Very convenient for the hauptbahnhoff. Very generous size rooms and very quiet given the proximity to the station (thanks to triple-glazed windows).

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Excellent location & value for money with very comfy bed and superb bath
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Window was hard to open and only on tiled position. I missed a water kettle. Unfortunately the coffee machine in the lobby was broken.

    excellent location just a minute from train station and lots of top sightseeings just around the corner, friendly staff, speedy internet, very clean, great view from window, bathroom modern, very bright with everything you need.Lan socket and also one socket for permant power, so when you leave the room you can still charge a device. Very safe, as you can access the floors only with your room card. Nice big lobby.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect hotel if you need to travel to the central station in Berlin.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, great location.

    Great location, right next to the train station, rooms and facilities good.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Comfortable and had everything I needed
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check out was at 12 but before 12 cleaning ladies kept opening the door and seemed annoyed that I was still in the room.

    Room was very spacious felt pretty luxurious with a nice modern bathroom. Lots of storage space for luggage/clothes and not noisy at all.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    • Leisure trip
    • Couple
    • Business Plus Double Room
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 15 April 2024

    8.0
    Great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Disappointed that no tea/coffee facilities in room; no iron/ironing board in room. Not enough hangars and too few pillows. But these are minor quibbles given the excellent location.

    Intercity Hotel Berlin Hbf is great for location, cleanliness, breakfast choices and above all the staff who were super friendly and helpful. I would stay here again.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights

    Breakfast could have been included for the cost of the room.

    Location was great.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 3 nights

    location near the station and half marathon start-finish line walking distance to Brandenburg bridge a supermarket, coffee shops and restaurant in the station nearby

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great value for money. Comfortable, Quiet, Close to train station.
    • Leisure trip
    • Couple
    • Business Plus Double Room
    • Stayed 2 nights

    The evening bar was quite busy and understaffed for offering cocktails. The bar is inefficiently designed so the team working had to keep crossing over each other meaning it took three times as long to make a cocktail than it should do if there bar layout were designed for making cocktails.

    The staff were really friendly when checking in and out. The breakfast buffet had loads to chose from and it was a nice touch that all the different bread rolls were warm. Great selection of teas. Room was very comfortable and quiet

    Stayed in February 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Business Plus Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I cannot sleep well because the bed is too soft.

    The room is clean. Good location.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good stay, clean and good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar not open til 1800 Very expensive and poor service. Pillows terrible

    Nice spacious room Good shower and bathroom Value for money

    Stayed in April 2024

Showing 1 – 25

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