A very noisy location. Also the flat was dusty and needed a deep clean.

The location was practical and the beds were comfortable.

Stayed in May 2024

Slightly complicated key pick up.

Good location. Basic but clean. Ideal as a base whist out and about all day.

Stayed in December 2023

There was very limited facilities, there was no hand soap, and only half a roll of toilet paper, which is a minor thing, but annoying that we had to then go back out and buy more, there were bits hanging off wardrobes, broken handles etc and a drawer missing etc etc. The WiFi wouldn't work at all for our stay and despite numerous messages to the apartment via booking.com, this wasn't replied to or rectified. The area is noisy at night, this isn't the fault of the apartment at all, but having the windows open for the cool air, it meant it was hard to sleep, just a heads up. The owner was relatively on time to hand over the keys, I know some previous reviews have said this was an issue, but for us we arranged 3pm to meet and he turned up at 3.20 ish, so not too bad there.

I want to give a fair and honest review here. The location was fab, really close to the underground but also easily in walking distance to the cathedral and old part of the city. The bed was so comfy, the apartment was clean and basic but with most things you need. The view was lovely and the apartment was clean and tidy.

Stayed in June 2023

There were no WiFi accessibility during our stay, although we notified them the wifi is not working from day one but we stayed 3 days with no response from the owner which is disappointing.

Location, Clean

Stayed in June 2023

The Wi-Fi connection didn't work. Despite my repeated email and call to booking.com they couldn't provide the information I needed from the house owner. The Wi-Fi connection should have been checked before the guest's arrival.

The house is very comfortable and in a perfect location to explore the city.

Stayed in January 2023

Due to being so central, it gets noisy on Fridays and Saturdays. Wifi was not working.

Location is central with plenty of restaurants, bars and supermarkets. Walking distance to the big cathedral, old town and all the Christmas markets (closest less than 5 min walk).

Stayed in December 2022

there was a coffee machine, but no coffee, no tea, nothing to welcome the guests

Stayed in September 2022

problems with hot water, wifi not working, low pressure in shower, etc

good location, close to bars, clubs, underground big apartment

Stayed in September 2022

The WIFI didn't work despite the router and Netflix stopped working. We alerted booking.com where the owner replied about the router but was unable to rectify the problem. The toilet spits out water; shower goes from boiling hot to cold very quickly and vice versa; look for the address and not a sign, as not easy to find (look for flats saying 6-8, next door to the barbers and near Boden, there are also psychiatrist offices at the address). You can only phone during working hours; was stressed about potentially not being able to stay on the first night but best to communicate via Booking.com messenger to get through to the owner; plane got delayed until 7pm unsuccessful to contact on phone after 5pm so kept instant messaging on booking.com who got through to the owner to meet us to check in.; would have liked check out to be 11am and not 10am but that's a small detail.

The location close to two tram stations to explore the city and enough restaurants, kiosks and bars right outside; not too far to walk to the city centre if needed; the beds were very comfortable; enough facilities to cook and clean; Netflix on the telly; extremely spacious, clean, pleasant apartment and modern decor and nice views; it had towels and a hairdryer as stated; photos are true likeness to the apartment; felt safe in a raucous environment outside close for clubbing but can't hear the noise when the windows are closed; check out process smooth.

Stayed in August 2022

Staff came 30 min. late for key pickup

The beds were insanely comfy!

Stayed in July 2022

the WiFi did not work at any stage of our stay with no answer from the owner

location cleanliness

Stayed in June 2022

no wifi in the object, personel did not responce to my question about it, low water pressure

localization, nice beds

Stayed in May 2022

The location especially the pubs and bars downstairs that were opened till early morning and their customers being very loud. Other than that, the location once you've gotten used to is good.

The location took a bit of getting used to since we arrived late. The lady who met us was gracious. The apartment was big, comfortable and warm for the 4 of us. The kitchen allowed us to cook which was great. It was also near to places to get groceries and use the fridge. Easy to walk to the places of interest and churches.

Stayed in December 2023

The base of one of the beds was broken which meant that one of us had to put the mattress on the floor to sleep for 3 nights. I reported it straight away and was told they would contact the owner and get back to me but I am still waiting and the booking ended today

It’s central and easy to walk everywhere from

Stayed in December 2023

Great space. Tidy and clean

Stayed in October 2023

Keys: It was hard to actually find the place, and owners were a little late with keys, but I expected this due to previous reviews, so I planned for it Noise: If you can't sleep with noise happening outside this probably isn't the BEST place for you, but you have to expect it in the middle of the city!

Location: AMAZING, shops, restaurants, transport, convention hall, all VERY close. Price: Worth it for the quality of stay and location wifi: new wifi installed the day before we arrived, zero issues until it randomly went down around 2 days before we left but that was only for around 1 hour Keys: Communication was okay, responses within 10 minutes in the middle of the day Would definitely stay again

Stayed in August 2023

We message the owner because we have no wifi the entire stay but there's no reply. It was.pretty disappointing not having wifi for four days. I hope they will put manuals also

Stayed in May 2023

Some areas were not in the best state, such as the bathroom.

Excellent location close to a multitude of amenities. Comfortable beds and facilities

Stayed in February 2023

The key handover was a bit disorganised if travelling by plane give a time that is maybe 2 hours later than your arrival as I arranged a 17.30 meet but our plane was delayed and when we got there.no sign of anyone which is a bit of a panic as the only method of contact is booking.com but we eventually got hold of the gentleman who lives in the apartment block and works for the same office as the owners

Location was excellent

Stayed in January 2023

The beds were a little too soft

Facilities were complete and functional, and the apartment was in a great location! Had a wonderful stay there

Stayed in December 2022

Great location - no complaints for the price!

Stayed in December 2022

1- the host said collect the keys at 3pm. they then changed to 3:45 even though we were outside. 2- the host didn’t ask for any details upon checking in. we could’ve been anyone. didn’t make me feel very safe knowing they had no clue who was staying in the rooms. 3 - the bowls were dirty in the kitchen. there were silverfish running about. 4 - there was no Wi-Fi at all. there is a router but the host hasn’t activated it so you will have to pay for mobile data or buy a hot spot pass. I messaged the property multiple times during our stay and it was never resolved. 5 - the smoke detectors had been removed. 6 - they assumed 1 toilet roll was okay for 3 people for 3 nights. booking.com are now saying there is no way to reclaim any money so I would say DO NOT STAY HERE

the only good thing was it had a lift.

Stayed in December 2022

we were charged euro 75 for the return taxi

locatoin

Stayed in November 2022

fridge was very very noisy

it’s location was very convenient. liked the separate bedrooms for mixed family options

Stayed in October 2022