Lustheide 45a, 51427 Bergisch Gladbach, Germany
#49 of 55 hotels in Bergisch Gladbach
Guests' ChoiceBased on 72 hotel reviews
6.7Cleanliness
7.2
Comfort
6.7
Location
7.6
Facilities
6.3
Staff
8.5
Value for money
7.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 May 2024
Kai
GermanyChanged rooms for a double bed, wifi router was very dodgy in new room, normally fast and good in the whole hotel.
Very quiet hotel and a good location with rail connectivity to Cologne and other areas. Very friendly staff and good facilities, as well as ample restaurants and supermarkets in walking distance. Great breakfast buffet.
Stayed in April 2024
Reviewed: 8 February 2024
Sandeep
Germanyroom was very cold not enough warm
cleaning
Stayed in February 2024
Reviewed: 15 January 2024
Anatoliy
United KingdomBathroom is small, shower is not good, lights flickering, towel rail is not working, furniture is old, internet connection needs to reconnect often
Location is good
Stayed in January 2024
Reviewed: 5 January 2024
Paul
BelgiumTowels a bit too old
looks like family business, very nice and sympatic owner, doing his best to meet customer expectations
Stayed in January 2024
Reviewed: 14 December 2023
Mara-larisa
RomaniaIt was a bit too cold, the heater was working, however it didn’t reach the temperature it was showing
It was very nice and clean for a one night stay
Stayed in December 2023
Reviewed: 17 November 2023
Volker
GermanyWhatsApp you pay is what you get
Frühstück
Stayed in October 2023
Reviewed: 27 October 2023
Jason
United KingdomNo facility to make a hot drink in the room. My husband wanted cooked breakfast but I was happy with the continental style breakfast.
The hotel was very clean and the staff were kind and friendly. The breakfast was very nice. Location was perfect for our needs. We slept well.
Stayed in October 2023
Reviewed: 14 August 2023
Maria
GermanyIt's an old building, so the bathroom has a not so pleasant smell. The room was very tight. There could be a bottle of water in the room. It's the small things that make a difference. Also, there was not even a machine or something where you could buy at least a water if needed. Not in the hotel, nor outside of it.
I liked that we could check in late at night. I liked that we were able to have breakfast there spontaneously. I liked that people were willing to help us. The price is decent.
Stayed in July 2023
Reviewed: 11 December 2022
Dunya
United KingdomThere was no Kettle in the room for a cup of tea in the morning.
It was easy to get to by bus from the central station and had a nice bar/restaurant over the road. A food shop near by as well as a Pizza place. Staff booked a really taxi to the airport for us. key code was left for us so no time limit on late check in. Convenient for flying out
Stayed in December 2022
Reviewed: 14 November 2022
Adolfo
GermanyReally cozy and comfortable
Stayed in October 2022
Reviewed: 6 October 2022
Olena
UkraineTerrible towels that smelled ugly
location, staff
Stayed in August 2022
Reviewed: 6 October 2022
Thrisheela
GermanyThe toilet was a lil too old and creepy for me and reeked of cigarette smoke I wonder why, since it’s a non-smoking room I reckon. The room was nice though.
Good location and near the autobahn if you drive. Loved the American Diner directly across the street that opens till late! Amazing food there!
Stayed in September 2022
Reviewed: 15 September 2022
Kai
MexicoEverything was fine
Nice little quiet hotel, very good value for the price. Well located, very close to forest excellent for running. Very good breakfast buffet
Stayed in September 2022
Reviewed: 2 September 2022
Sophia
Germanythe old bathroom
the breakfast
Stayed in September 2022
Reviewed: 28 August 2022
Carmen
GermanyThe walls and window were thin, so there was a lot of noise coming from outside. It was also unexplainably warm inside the building. Style is also darker, more motel-like, than in the pictures.
Very nice staff with good English, late check-in available and in a good location. Very practical for busy travellers. Good bed and nice room, motel-style.
Stayed in August 2022
Reviewed: 4 July 2022
Martin
United Kingdomthe location was quite far out and the local bus did not run on Sunday and it was a long walk to the tram with my bags
Clean, cheap and the breakfast was fantastic
Stayed in July 2022
Reviewed: 12 October 2021
Adrien
FranceBreakfast was great. Staff very friendly.
Stayed in October 2021
Reviewed: 24 April 2024
Besic
Bosnia and Herzegovinasve je bilo tip top
Stayed in April 2024
Reviewed: 5 December 2023
Szewczyk
United KingdomWerry cold room heating work werry bad we have winter time now no summer bathroom no this same what i see on pictures
Werry good localizacion no to far to train stadion and buss
Stayed in December 2023
Reviewed: 9 November 2023
Navid
GermanyVery old Hotel with old facilities, everything from Towel to WC was very Bad. WC room was not clean, the blanket was very small and not enough for winter. The heating was not working at all. Every facility for this hotel is very old and doesn’t work properly.
Nothing I like about this Hotel
Stayed in November 2023
Reviewed: 26 September 2023
Снурникова
UkraineI'm enjoyed with cleen room, politely staff, nice interior and exterior. This is a nice hotel accommodated in a quite green suburb.
Stayed in September 2023
Reviewed: 10 September 2023
Ahmadullah
GermanyThe Bathroom
Stayed in September 2023
Reviewed: 1 June 2023
Jevgenija
SwitzerlandVery cozy hotel with such an amazing, friendly staff. Breakfast was good. Room was clean and great.
Stayed in May 2023
Reviewed: 30 May 2023
De
BelgiumGreat location close to Köln Messe in green surrounding. Relaxin terras and breakfast space. Nice restaurants across the street.
Stayed in May 2023
Showing 1 – 25
Haifa, Israel
Plitvička Jezera, Croatia
Straumsnes, Norway
Oščadnica, Slovakia
Trogir, Croatia
San Giovanni la Punta, Italy
Jakarta, Indonesia
Brussels, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content