Strange to not have reception area but checking in/out was very easy

Great location, comfortable bed..good size room

Stayed in May 2024

Loud which wouldn’t be a problem if there was AC so we needed the windows open. It did advertise AC. Second the machine to check in wasn’t working properly and wouldn’t issue key cards. We had to come back later to check in even though e we checked in after 3 pm. I had to call the number but if you call before 9 am or after 10 pm you might not reach anyone.

The rooms are clean and simple and the location is perfect.

Stayed in May 2024

Made clear in the hotel description, but would have been very noisy late into the night with windows open. Also probably noisier than usual due to a public holiday while we stayed.

Great central location in the heart of alt stadt with sights, bars and restaurants all around, and less than 5 minutes walk to the Rhine. Only 10 minutes walk from the central train station. Good size comfortable room and we were fortunate to be on the 4th floor and to have a balcony with a view over the square and to the cathedral. It was very lively with bars etc outside but the soundproofing with windows closed and upper floor reduced the noise significantly so we weren't disturbed. We appreciated the environmental emphasis in the room.

Stayed in May 2024

Not much to dislike about the hotel in all honesty. Lift was stupidly small, two blokes and two cabin sized bags & it was beyond tight. The balcony while a nice bonus, needs to be cleaned just as regular as the rest of the building does.

It's the first time ever doing a self check in process and it was super easy & for ease/time saving, I recommend doing it before you go because then all you need is your Surname and Booking Reference code. The room was more like an apartment, spacious bedroom with a big TV & then a dining/kitchen area with also had a balcony albeit it seems to be home to two pigeons. Very clean, really cool vibe throughout the entire hotel and music playing in the public areas. We had a room that was on the bit of road that leads to a huge & popular square, didn't hear a thing with the window closed which was great. The bathroom was adequate, it was big enough for solo/couple of people, shower was huge, but the shower pressure was decent, but I've been very fortunate that showers in my recent trips have been top tier so I'm being very picky...also, you don't need to use your shower products, the one that's provided is a DELIGHTFUL smell...think Love Hearts candy, it was superb. Beds & pillows were very comfortable. Espresso machine with good coffee available. Location is also superb, 10mins away from Köln Hbf, 1min to the Heumarkt, 5 steps to Altermarkt, 3mins to Heumarkt Metro station, which takes you to all corners of the City. This hotel all in all, was superb in all aspects...if you're here for a few days.

Stayed in May 2024

No option for breakfast

Clean and noiceproof

Stayed in April 2024

The toilet in the bathroom was awkward to get to. Luckily we aren’t particularly tall so managed but anyone with long legs may struggle.

Location was amazing. Central to the train station (10 min walk), tram stops (5 min walk), Rhein river tours (5 min walk). Right on a lovely cobbled square (Alter Markt) with several bars/restaurants and backs onto another square (Heumarkt) with more of the same. Augustiner am Heumarkt has the best atmosphere, staff, beer and food. Do not miss out on this one! Loved hearing the bells from the church ringing out every hour. Very convenient and easy checkin (no staff, just checkin online or at the kiosk on arrival). Great communication by email and booking app. Codes for arrival checkin were sent to us and we had no problems at all.

Stayed in April 2024

Bit noicy at night

Good location. Very good for tourist

Stayed in March 2024

Bed was certainly on the smaller side even for two small adults. No coffee/tea. No safe for placing valuables which meant they had to be carried on us all the time.

Great location close to the köln dom and shops/restaurants. Easy check in/ check out process. Room large and good view of the square. Some noise at night however is to be expected due to be located near bars and restaurants. Fresh towels and bed linen were provided every second day, overall very pleasant stay for our basic needs and a good price

Stayed in March 2024

No elevator in the Hotel otherwise good

Stayed in March 2024

They close air conditioners at night

I was in number 303 room. It had amazing view to city center and so good location

Stayed in March 2024

i couldnt see workers, bed is so small and pillows are so soft. we couldnt sleep well.

The bathroom is clean, location is very well. There is a coffee machine with capsules.

Stayed in March 2024

Heating was insufficient. Also the refrigerator, air conditioner and slippers were missing.

Its location, cleanliness, comfort and gifts are very good.

Stayed in March 2024

The keycard process is a bit tricky.

Staff were so helpful, and available to call whenever. The room was clean and comfortable and in a lovely location.

Stayed in March 2024

The room in not soundproof at all

The location is perfect

Stayed in February 2024

Nothing

Great location

Stayed in February 2024

Not great soundproofing for the room. But we were there during the loudest time of the year! Haha

Great location!! Loved all the little notes and thoughtful gestures around the room.

Stayed in February 2024

Location is perfect, good for singles and couples.

Stayed in February 2024

location perfect

Stayed in February 2024

Very clean, good location

Stayed in January 2024

-Everything was self service including check in - no staff available -Could be more clean

-Excellent location in the city centre -Value for money compared to other hotels in the centre in Cologne -Very comfortable room

Stayed in December 2023

Great location! Easy check in! Delicious coffee.

Stayed in January 2024

The heating didn't working - crucial for a winter night :(

The location is amazing, we could see the Christmas market and Kölner Dom out of our windows in the room. Small but clean and neat.

Stayed in December 2023

It was a little bit cold even with the heaters on full.

The room was very spacious and the view incredible!

Stayed in December 2023

The location was amazing, step out the door and you are in the main Christmas markets. We were lucky enough to have rooms overlooking the square. The rooms were spacious and they give you a free dirty washing bag. The beds were comfortable. No reception, keycard issued from a machine which ypu check in on.

Stayed in December 2023