The heating can be cold sometimes, and I didn't have a great sleep for two nights, probably because of the cold room.

I like the breakfast, the room was decent for the price range, and the location is really quiet yet close to the center.

Stayed in April 2024

Elevator takes a while. No real complaints.

The breakfast buffet was delicious and had great options! Staff were helpful, and spoke both German and English, which was very helpful! Rooms were clean, spacious enough, had everything I needed for my stay.

Stayed in April 2024

Despite informing the hotel ahead of time that we would arrive past 10 PM, I was not allowed to pay by cash (contrary to what the booking and all the communication said). Lucky that another person had enough on their account, because I didn't. More clarity would be appreciated. Lack of something as basic as a small kettle is very disappointing.

Quite clean, spacious, great localization.

Stayed in April 2024

Relatively small room.

Great location, a few minutes to Zoo / Tiergarten. Good value for Berlin.

Stayed in April 2024

We booked a standard room, but were upgrade to a Refurbished room at No charge. The refurbished room are modern and has a bigger bed (160 or 180 cm, not sure). Do recommend this room over the standard (old) rooms. We won't book a standard room next time, even if that is still possible. They are old and not very nice. And the bed is only 140 cm.

Stayed in April 2024

Difficulty getting into the hotel after reception had closed. This was quickly resolved by calling a number and getting a code for the key safe

Great location and friendly staff

Stayed in April 2024

the room was on the ground floor, so the corridor smells like food from the kitchen, that's not good for people on a diet :)

The proximity to the Tierpark is a big advantage, in the morning I enjoyed the song of the nightingales from the nearby branches. The Ghanaian girl who works in the kitchen is very nice and helped us with the transportation arrangements, the staff is generally very friendly, the gentleman who works at the reception is a great character. I will recommend your hotel to friends who come to Berlin, for tourism or business.

Stayed in April 2024

I was not too fond of the fact they had a password on the TV that limited the watching to the Freeview channels. The TV had Netflix, Prime, and Disney+, all of which I could have accessed with my accounts, but they refused to unlock them. I also didn't like the large rat I saw outside reception next to the entrance to the breakfast room one morning.

I liked the bed. I liked the position of the hotel, with easy access to busses. I like that we had a bakery 5 minutes away and plenty of restaurants within 15 minutes walking from the hotel.

Stayed in April 2024

Quiet and central at the same time. Friendly staff.

Stayed in January 2024

The room smellt a little. The shower didn't drain well. 2 pillows would be good.

Position of hotel. Kettle in room.

Stayed in March 2024

Had everything I needed

Stayed in February 2024

1) bed 2) kitchen 3) bathroom

Location

Stayed in February 2024

You have a small stove in the room but no plate or kitchenware is provided. Currently there is an ongoing reconstruction in the building, even though they are paying attention not to cause much disruption, you can hear sometimes drilling and hammering during the day, which is not the best if you want to have a nap in the afternoon

Room is clean and the bed is comfortable Very quiet area, close to a big park Public transport (bust stop) is just 5 minute away

Stayed in February 2024

Wish it was closer to the metro stop but wasn’t that big an issue for us.

Good comfy room and very friendly staff.

Stayed in January 2024

You can hear your neighbors sneeze, cough, everything. Luckily my neighbors were pretty quiet otherwise. The kitchenette is quite old and has a lot of wear to it. Bathroom was pretty old. Because of that the shower didn't feel or look clean.

The single room was a nice size. Pretty big. There is a small kitchenette and the bathroom is a decent size as well. The bed was comfortable!

Stayed in January 2024

Could have used a few things maintenanced

Mostly everything was up to standards. Staff was very helpful and friendly .

Stayed in January 2024

Lack of a lounging area.

Friendly staff.

Stayed in December 2023

Cold room heaters are not hitting enough. No stairs from 7th to 8th floor so it is not recommendable to stay on the 8th floor if you are staying with babies. Small bathroom.

Friendly staff, 10 min walking to kudamm, bus station nearby. Wifi is good,

Stayed in December 2023

The wifi signal was very poor, and when the cleaned the room they didn't clean/replace the glasses or mugs, and they didn't replenish the tea/coffee/water.

The staff were very friendly and we were able to check in early as the room had already been cleaned. The room was a good size with good facilities and was nice and warm. The location was also convenient as you could easily see all the sights of berlin with one bus journey.

Stayed in December 2023

The matress is definely too soft, probably soft foam rubber. I think it is only suitable for one/two nights before suffering from pain.

The bedroom was big enough to contain the bed, a desk and even a small "kitchen", with a fridge and a sink. The breakfast was quite good, offering a varied choice.

Stayed in November 2023

It would be better if there is a mini fridge in room.

Very cozy rooms

Stayed in December 2023

/

Food and staff

Stayed in November 2023

Seems they have upgraded some parts. New TV in the room etc. Breakfast is always my best here!

Stayed in November 2023

En suite is in need of an update. And maybe needs a fridge and hot drink facilities.

Location was ideal Clean and tidy For a 3 star it very tidy and clean

Stayed in December 2023