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  5. Reviews of Hotel Lützow

Reviews of Hotel Lützow This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Keithstraße 38, Mitte, 10787 Berlin, Germany

#385 of 527 hotels in Berlin

Guests' Choice

Review score

Based on 717 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 10 June 2024

    7.0
    Simple rooms and set up. But super clean and perfectly located for my purposes. Great value vor mone
    • Business trip
    • Solo traveller
    • Twin Room with Bunk Bed
    • Stayed 3 nights

    Simple rooms and set up. But super clean and perfectly located for my purposes. Great value vor money.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast and space in the room

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Great location and staff, things need fixing
    • Leisure trip
    • Couple
    • Twin Room with Bunk Bed
    • Stayed 3 nights

    Our expectations were indeed for a 3 star hotel. However, it was not cleaned properly (toilet seat had traces of drops and no sign that it was cleaned), the shower curtain holder was broken, the bedding and some of the towels were smudged yet clean (which is fine, but still was not comforting to see), the bathroom is filled with scotch tape covering cracks in the ceiling/walls as to not swell more. Maybe fix some of these issues, and get a guy to slap some paint in the bathroom rather than putting scotch tape 😅 Another thing was the safe, which contained batteries that were almost dripping, and, of course, was unusable. But worst of all is that when we arrived from our travels, tired AF, our neighbors were having a very loud karaoke party complete with shouting, at 22+ in the evening. Of course I wasn't going to complain to the hotel and have them know who complained. I don't like confrontation. All in all, make sure that what IS provided actually works. Fix the stuff, and then it's a perfectly good 3 star hotel! I would have rated it 10 if it was clean and the things weren't broken.

    The location is excelent. Quiet and not far from U-Bahn or S-Bahn. Stayed in the area before and can recommend also due to the beautiful Tierpark in the vicinity. The staff was really, really nice 👏

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Only for low cost stay for 1-2 nights
    • Business trip
    • Solo traveller
    • Urban Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Heater couldn’t be turned off even in summer. Ground floor room didn’t allow the window to be fully open. Reception service extremely slow.

    Clean and location

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room with Bunk Bed
    • Stayed 3 nights
    • Submitted via mobile

    Construction starting at 6am across street, no AC and loud with windows open, small shower that would leak out

    Location, staff, coffee available in lobby, lots of storage space

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is good and had what I wanted for 2 nights. The room was clean and the staff were friendly and helpful.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very nice, budget-friendly hotel.
    • Leisure trip
    • People with friends
    • Twin Room with Bunk Bed
    • Stayed 4 nights
    • Submitted via mobile

    The room got a bit too hot during the night because there wasn't any a/c, but keeping the window open fixed the problem.

    Room was nice and clean, very good location (easy access to different means of transport and walkable distance from city centre) and friendly staff.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good value basic hotel
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower and bathroom were very small.

    The room was surprisingly quiet for a city hotel. Basic amenities but lots of space in the room, although a tight fit in the bathroom. I appreciated the desks and bench in the room for storage. As a family of 4, we had lots of room.Good location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    we really liked the hotel, I can recommend it to other people
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Poor hot water pressure in the shower, very poorly cleaned toilet. There were always problems with the safe and we could not use it.

    the breakfast was great, the room was large, spacious, the location was very convenient, close to transport, the city center, the park and the river, and the street with shops was very close

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Decent value for money, and great location
    • Leisure trip
    • Group
    • Urban Single Room
    • Stayed 2 nights

    The heating can be cold sometimes, and I didn't have a great sleep for two nights, probably because of the cold room.

    I like the breakfast, the room was decent for the price range, and the location is really quiet yet close to the center.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Cute hotel in a quiet neighbourhood
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevator takes a while. No real complaints.

    The breakfast buffet was delicious and had great options! Staff were helpful, and spoke both German and English, which was very helpful! Rooms were clean, spacious enough, had everything I needed for my stay.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights

    Despite informing the hotel ahead of time that we would arrive past 10 PM, I was not allowed to pay by cash (contrary to what the booking and all the communication said). Lucky that another person had enough on their account, because I didn't. More clarity would be appreciated. Lack of something as basic as a small kettle is very disappointing.

    Quite clean, spacious, great localization.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Simple accommodation in good location.
    • Leisure trip
    • Group
    • Family Room with Bathroom
    • Stayed 4 nights

    Relatively small room.

    Great location, a few minutes to Zoo / Tiergarten. Good value for Berlin.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Refurbished rooms are nice and modern. Good beds.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked a standard room, but were upgrade to a Refurbished room at No charge. The refurbished room are modern and has a bigger bed (160 or 180 cm, not sure). Do recommend this room over the standard (old) rooms. We won't book a standard room next time, even if that is still possible. They are old and not very nice. And the bed is only 140 cm.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Bunk Bed
    • Stayed 2 nights
    • Submitted via mobile

    Difficulty getting into the hotel after reception had closed. This was quickly resolved by calling a number and getting a code for the key safe

    Great location and friendly staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great!
    • Leisure trip
    • Group
    • Urban Single Room
    • Stayed 2 nights

    the room was on the ground floor, so the corridor smells like food from the kitchen, that's not good for people on a diet :)

    The proximity to the Tierpark is a big advantage, in the morning I enjoyed the song of the nightingales from the nearby branches. The Ghanaian girl who works in the kitchen is very nice and helped us with the transportation arrangements, the staff is generally very friendly, the gentleman who works at the reception is a great character. I will recommend your hotel to friends who come to Berlin, for tourism or business.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 7 nights

    I was not too fond of the fact they had a password on the TV that limited the watching to the Freeview channels. The TV had Netflix, Prime, and Disney+, all of which I could have accessed with my accounts, but they refused to unlock them. I also didn't like the large rat I saw outside reception next to the entrance to the breakfast room one morning.

    I liked the bed. I liked the position of the hotel, with easy access to busses. I like that we had a bakery 5 minutes away and plenty of restaurants within 15 minutes walking from the hotel.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Quiet and central at the same time. Friendly staff.

    Stayed in January 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room smellt a little. The shower didn't drain well. 2 pillows would be good.

    Position of hotel. Kettle in room.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Bunk Bed
    • Stayed 4 nights
    • Submitted via mobile

    Had everything I needed

    Stayed in February 2024

  • Reviewed: 15 February 2024

    6.0
    Fair
    • Business trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    1) bed 2) kitchen 3) bathroom

    Location

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    You have a small stove in the room but no plate or kitchenware is provided. Currently there is an ongoing reconstruction in the building, even though they are paying attention not to cause much disruption, you can hear sometimes drilling and hammering during the day, which is not the best if you want to have a nap in the afternoon

    Room is clean and the bed is comfortable Very quiet area, close to a big park Public transport (bust stop) is just 5 minute away

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Great stay, really friendly staff
    • Leisure trip
    • Family with young children
    • Twin Room with Bunk Bed
    • Stayed 4 nights
    • Submitted via mobile

    Wish it was closer to the metro stop but wasn’t that big an issue for us.

    Good comfy room and very friendly staff.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Decent hotel for the price
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    You can hear your neighbors sneeze, cough, everything. Luckily my neighbors were pretty quiet otherwise. The kitchenette is quite old and has a lot of wear to it. Bathroom was pretty old. Because of that the shower didn't feel or look clean.

    The single room was a nice size. Pretty big. There is a small kitchenette and the bathroom is a decent size as well. The bed was comfortable!

    Stayed in January 2024

Showing 1 – 25

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