Nice and very clean room and good breakfast.

Stayed in May 2024

Cold at night

Secure parking and easy access to room

Stayed in September 2023

The wifi is connection has delays and drops when calling thru Whatsapp on handy.

The staff provided very good customer service and was very helpful. The junior suite was excellent. The hotel is definitely one of the best in the area.

Stayed in November 2023

The shower was tiny and the shower door was difficult to close just right so I didn’t have a puddle of water outside of the shower. Minor issue though.

Room was clean and quiet and bed was comfy.

Stayed in May 2023

Great hotel, very modern, comfortable and quiet

Stayed in April 2023

nothing

Nice helpful staff

Stayed in September 2022

Did not realize there is no AC, but I'm sure that's typical of Europe for some hotels.

Close to city center. Unique layout for a hotel. Room was clean. Breakfast was a good spread.

Stayed in August 2022

lacking on air conditioning

location

Stayed in July 2022

The hotel rooms don't have Aircon. Normally wouldn't be an issue but it wa 37c when we arrived so the first night was extremely hot. Luckily it cooled down. I think it will become more common in the summer for it to be hot, so I think the hotel need to invest in something

The staff were very helpful and friendly, the location was good to walk to the mall. About 15 minute walk to pubs and restaurants. Breakfast was very nice. I don't think you will get better elsewhere.

Stayed in June 2022

The staff was rude at times. I came in 10 minutes before the reception closed to checkout because I had an early departure and the man working the desk was upset with me because he had already shut down the computer system. He said it would take 10 minutes to get the system back up and told me to come back in the morning. I asked if he would be there at 05:00 and he walked back and checked me out within 1 minute. Also, the night before checkout I sent a message through Booking to ask if it was possible to get a refund for breakfast that I had prepaid for since they would not be serving breakfast before I left. They did not respond to my message for a few days and then told me that since they didn't get my message until after I left that they would not refund my money.

Clean rooms and good breakfast.

Stayed in November 2021

Not the hotels fault - but road noise could be a bit loud in the mornings.

The rooms were nicer than the pictures portrayed.

Stayed in November 2021

the location near the city centre

Stayed in October 2021

Missing some of the comforts of a modern hotel though: keyless lock, room thermostat, shower thermostat (it only had individual Knobs) TV was too small for being on the other side of the room. Vending Machine defective (takes your money without goods)

Older Hotel but nicely renovated with interesting themed rooms.

Stayed in September 2021

The mattress on the bed was too soft for me. The body sagged more than I would have liked. The blanket for me was thin and short. I had to put it in a diamond to wrap it up comfortably. The large window in my shower room looked directly into the windows of the neighboring house. The window was opaque, but there was no curtain either. Coming out of the shower, there was always a feeling that you can be seen.

A very decent hotel that met my expectations. The hotel has been recently refurbished. in IKEA style and everything looks fresh. The room has everything you need for a comfortable and long stay: refrigerator, TV, electric kettle, ironing board, safe. Roomy wardrobe. A very comfortable table for working with a computer and documents. Very good Wi-Fi. The room was cleaned impeccably every day. The toilet, sink and shower were always cleaned, towels were changed every day, even those that I used only once and did not leave on the floor. If the toilet paper or shower gel were running low, it was refilled on the same day. The hotel is located very close to the old town. 15 minutes walk from the train and bus station. There are many shops and cozy cafes around. Lovers of Cuban cigars can find a very decent „La Casa del Habano“ here. Breakfasts at the hotel are quite varied, bread and pastries are always fresh. Omelet, bacon, cheeses, sausages, juices, water, milk, fruits, yoghurts, oatmeal - everything is standard and tasty. There are always enough free tables for everyone. Tables are always served with a set of cutlery, cups and saucers for coffee. An Americano coffee with cream is brought to each customer in a separate jug. I would especially like to mention the very friendly hotel staff. Always in a good mood and speak English very well. You can park your car in the hotel's fenced car park, but you have to pay € 7 per day.

Stayed in October 2021

The only complaints I had were the WiFi cut out constantly, and due to covid mitigation the pub in the hotel was closed.

The breakfast was good , they had a decent selection. The location was great a lot of restaurants, and the mall within walking distance.

Stayed in July 2021

Noise came late at night from upstairs, it was not sound proof and bathroom was really small

Staff

Stayed in May 2024

Hotel workers were not friendly or informative. Asked where to park the car. Receptionist explained how to get there. Bit of a drive to get to the back of the property. Got to the lot and the gate would not open. Intercom did not work. Drove back to the front of hotel, hard to find a parking spot on the street, walked inside, told receptionist I could not get the gate to open. Person looked annoyed and said I need a parking gate electronic key to open it….wouldn’t that be something that would go along with asking where to park my car and getting directions? Next told receptionist I would like breakfast added for the stay. Ate a few times, my name and room number was on the list no problem, then one morning my name was not on the list. Explained it must be a mistake and asked to be added. Person working started to lecture me “you must inform us you want breakfast the day before” went on about not enough food and help for all the breakfast guests in the hotel….as I looked around at 0930 and noted that no one was there. I told her that a day-before notification was not explained to me at check in, on the web-site or in any published literature. She just keeps going on and on how bad it is I did not inform the hotel staff I wanted breakfast, strange and annoying.

Good location, close walk to restaurants and bars.

Stayed in April 2024

small child size comforter on the bed - quite ridiculous

location

Stayed in April 2024

The wifi connection was spotty so it was difficult to stream anything for long periods of time.

Cleanliness! Very comfortable and close to everything!

Stayed in February 2024

nothing

Modern and spacious room. Great central location

Stayed in August 2023

Additional towels were not readily available.

Stayed in June 2023

There is nothing the hotel can do due to space, but larger cars will struggle to get into the hotel car park, which comes as a cost as well.

The hotel is very central for restaurants and bars, all within a 15-minute walk, breakfast is good. The rooms were clean and tidy, the bed was comfortable. The reception staff were most helpful (considering my German is atrocious)

Stayed in March 2023

The bed was too small and hard for my back. I woke up with back pain.

I did not have breakfast. There were no gluten free option:(

Stayed in September 2022

Bed was a little stiff.

Access to many different places in close proximity.

Stayed in August 2022