Mexikoring 1, Winterhude, 22297 Hamburg, Germany
#200 of 360 hotels in Hamburg
Guests' ChoiceBased on 441 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
7.5
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Frosina
NetherlandsRoom was remote to the main building.Rooms were lacking accessories and storage space both the bedroom and the bathroom.
Staff is very friendly and helpful. Modern rooms recantly renovated. Breakfast very good. Location close to walking path and caves. Would recommend
Stayed in March 2024
Reviewed: 23 April 2024
Christian
SwedenThey were doing renovations on the floor. This information was not available during the booking.
Good attention by the staff
Stayed in March 2024
Reviewed: 13 April 2024
Lily
IrelandI didn't like the delivery man bringing food up to my room without the receptionist calling me to confirm first. I had to drop a message that all delivery stops at the reception subsequently
The staff were very understanding and professional The rooms were okay and we had to change our room due to noise from renovation in first floor Location and food were very good. We enjoyed our stay
Stayed in April 2024
Reviewed: 8 April 2024
John
BelgiumIn the room you could smell that other customers had been smoking in the room. Takes 20min to reach the city center of Hamburg. Nothing to do in the neighbourhood of the hotel.
Good breakfast. Good beds. Clean room. Helpfull staff.
Stayed in April 2024
Reviewed: 28 March 2024
Daniel-andrei
RomaniaBit too small bathroom and there were rooms under construction(renovation) in place and even before 8am workers were there.
Clean room, good breakfast and friendly staff. As an extra, minibar was included in the room price.
Stayed in March 2024
Reviewed: 26 March 2024
Jeffrey
AustraliaThe hotel is showing it's age (It is currently being upgraded). There were old stains in the carpet floor of the room. Bathroom was old and cramped.
The location was great. The breakfast was fantastic. The staff were friendly and helpful
Stayed in March 2024
Reviewed: 12 March 2024
Hanna
Polandwater, tea, coffe and snacks makeup mirror
Stayed in March 2024
Reviewed: 26 February 2024
Hans
Denmarkthe room was nice. The hotel did not look nice from the outside but inside it is fine. It was dark though so it can affect our evaluation.
Stayed in January 2024
Reviewed: 28 January 2024
Egbo
Germanywas a bit out of town.
Stayed in December 2023
Reviewed: 21 January 2024
Phusathi
Sri Lankathe rooms weren’t soundproof so we could hear what the neighbors were doing.
Everything was neat and clean. loved the view from the room and the beds were comfortable
Stayed in January 2024
Reviewed: 17 January 2024
Ahmed
United KingdomCoffee facilities in the room didn’t had milk. The lady Staff on the desk on leaving was very rude and unhelpful. The exit barrier wasn’t working and she started shouting at me!! As if I was the reason behind the barrier fault Then she decided to open the entry gate instead of the exit gate?? So I had to go in the opposite direction 😥😥
Nice and clean
Stayed in January 2024
Reviewed: 16 January 2024
Natalia
GermanyI wish the rooms were a little more soundproof
No highlights, but everything is very decent
Stayed in January 2024
Reviewed: 11 January 2024
Elzo
LuxembourgRoom was on 1st floor above an open area. With very low outside temperatures the floor and therefore the room did not warm up. Mind you, the heater worked great to warm the air but still it was chilly.
- Clean - surprisingly well equipped (hot kettle with some coffee and tea, complimentary bottle of water) - fantastic breakfast choice
Stayed in January 2024
Reviewed: 4 January 2024
Ingeborg
GermanyNothing
Superb hotel, great for airport connections, either by public transport or by taxi, very friendly and helpful staff, very nice rooms and if you have a special request, they really try to get you what you want. There is even free coffee in the morning for those who have an early start. Been before, will use this hotel again! Thank you!
Stayed in December 2023
Reviewed: 20 December 2023
Harriet
GermanyVery accomodating. The room was comfortable, just what we needed.
Stayed in December 2023
Reviewed: 19 December 2023
Alan
United KingdomSauce was broken for most of our stay
The stuff a specially the cleaner she was from Georgia and was friendly and even our dog love her
Stayed in November 2023
Reviewed: 13 December 2023
Kylie
United KingdomPillows were too soft, no plug in bath.
Really friendly staff at the reception, extra free teabags and coffee available in lobby, close to subway. Room was a good temperature.
Stayed in December 2023
Reviewed: 12 December 2023
Kate
United KingdomEverything was absolutely fine
Good room size and very helpful staff.
Stayed in December 2023
Reviewed: 10 December 2023
Cecilie
DenmarkDidn”t like the extra fee for parking. WTF ☹️
Stayed in December 2023
Reviewed: 5 December 2023
Lolopr
FranceThe place isn't quite nice
Confortable hotel meeting the expectation
Stayed in December 2023
Reviewed: 28 November 2023
Jane
GermanyThere is nothing to say I didn't like.
I like the beautiful breakfast room with w paramountal view of trees. That was a good start of the day!
Stayed in November 2023
Reviewed: 27 November 2023
Svetlana
DenmarkThe design is old-fashioned
Amazing location near the park, calm neighborhood, very comfortable bed, fantastic bathtub
Stayed in November 2023
Reviewed: 21 November 2023
Jane
GermanyIt is very close to the Airport Hamburg.
Stayed in October 2023
Reviewed: 14 November 2023
Krzysztof
PolandLocation near stadtpark, off-street parking, superb staff
Stayed in November 2023
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