Krefelder Str. 221, 52070 Aachen, Germany
#19 of 43 hotels in Aachen
Guests' ChoiceBased on 572 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.0
Facilities
7.8
Staff
8.9
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 March 2023
Alain
BelgiumToo cold in the rooms and you can’t control the heating
Stayed in February 2023
Reviewed: 6 March 2023
Eline
BelgiumBreakfast was a bit of a mess. I recommend going before 8.30 or after 9.15 as any time in between you will be waiting in line for a free table. Breakfast space is clearly too small for the number of guests they can accommodate. They did make use of their conference rooms to seat more people during the busier times, to try and seat people asap.
Travelled with my mother and sister, had 2 double beds in the room which was big enough and clean. enough parking space in front of hotel, only for guests. Went to the Xmas market in Aachen by bus, bus stop only 5 min walk from the hotel and bus ride takes only about 15 min. Breakfast was a lovely, big buffet. Sat at the bar in the evening for a night cap, was pleasant. Very friendly and helpful staff at reception, bar and breakfast.
Stayed in December 2022
Reviewed: 6 March 2023
Liviu
United Kingdomthere was a continuous noise from the ventilation in the bathroom. the bathroom door had to be shut at all times if you wanted the noise to be less noticeable. this however did not affect my stay there and I have enjoyed the time spent there.
comfortable bed. good breakfast. clean room. helpful staff. lots of parking spaces. good coffee. quick check in and check out. very good soundproof.
Stayed in March 2023
Reviewed: 4 March 2023
Marco
Belgiumcleaning services (not accurate); for who is traveling for work, maybe an iron+board should be provided (for free); Maybe it’s time to think about renovation.
location; silence; breakfast
Stayed in March 2023
Reviewed: 21 February 2023
Samuel
Netherlandscheckout at 11:00 and cleaner coming every hour to check if you are already checked out.
Stayed in February 2023
Reviewed: 15 January 2023
Talha
Netherlandsreceptionists are helpful and kind.
Stayed in January 2023
Reviewed: 12 January 2023
Pavel
Czech RepublicGood breakfast, clean room.
Stayed in January 2023
Reviewed: 11 January 2023
Agnieszka
IrelandGood location, comfortable bed, good breakfast
Stayed in January 2023
Reviewed: 2 January 2023
Richard
United KingdomNo complaints.
The rooms were clean, location was good, breakfast was good and staff were really friendly and helpful.
Stayed in December 2022
Reviewed: 2 January 2023
Avantika
Netherlandslocation is a bit difficult for people without cars
comfortable rooms
Stayed in December 2022
Reviewed: 26 December 2022
Julia
GermanyNo complaints.
Very convenient for the motorway . Excellent breakfast .
Stayed in December 2022
Reviewed: 16 December 2022
Stephen
United KingdomThe room was a little cold and o could not turn off the bathroom fan - apparently there is a switch for this!
The location very handy for the motorway. and the staff were friendly.
Stayed in December 2022
Reviewed: 13 December 2022
Izaak
AzerbaijanTake some bath tubs out and replace them with walk in showers. Just a suggestion.
staff was amazing, great team. support with all requests and always friendly.
Stayed in December 2022
Reviewed: 13 December 2022
Luke
United Kingdom- Pillows weren’t the best, needed quite a few to prop my head up and woke up every morning with bed-headed hair. - Elements of decor were very drab and dull both in the rooms and elsewhere - Would have perhaps hoped it was a little cheaper, but can only hope it were if the world economy was better.
- Strong and hot shower - Comfortable bed - Good location, right by a bus stop to the city centre - Very friendly and accommodating staff (thank you for putting up with our attempted German and switching to English when we needed it!) - Nice and fresh breakfast
Stayed in December 2022
Reviewed: 10 December 2022
Daniel
BulgariaThe only somewhat inconvenience was that the hotel restaurant was under short-term renovation and we had to have breakfast in the rooms.
Clean, tidy, warm. The room was large and functional. The hotel has its own parking lot. The staff was polite and responsive.
Stayed in December 2022
Reviewed: 3 December 2022
Joost
Netherlandsnothing.
very friendly staff.
Stayed in November 2022
Reviewed: 21 November 2022
Conor
IrelandNReduced menu and bar service. Hot breakfast not kept fresh on Saturday, excellent on Sunday though
Very friendly staff.
Stayed in November 2022
Reviewed: 2 November 2022
Joanna
SwitzerlandExcellent hotel close to the motorway, secure parking and pet friendly. Nice welcoming staff. Would definitely stay again.
Stayed in October 2022
Reviewed: 31 October 2022
Chen
NetherlandsThe pillow is an issue to us. We are not use to it.
Nice and good breakfast in the good environment. Multiple choices you can take.
Stayed in October 2022
Reviewed: 30 October 2022
Patrick
GermanyBathrooms a little old.
Good breakfast.
Stayed in October 2022
Reviewed: 29 October 2022
Tom
BelgiumNo radio, limited set of TV channels
Stayed in October 2022
Reviewed: 29 October 2022
Liviu
United Kingdomthere was a ventilation noise from the bathroom that was present almost all the time. it was not connected to the a/c in the room. you were able to hear it even with the door closed. perhaps there was a way of turning it off and I did not know about it..
close to the motorway. very friendly staff. comfortable room.
Stayed in October 2022
Reviewed: 23 October 2022
S
GermanyClose to restaurants, CHIO Aachen Ground
Friendly staff, clean room and for me a perfect location close CHIO Aachen horse facility
Stayed in October 2022
Reviewed: 21 October 2022
Daniel
United KingdomEverything
Very good
Stayed in October 2022
Reviewed: 18 October 2022
Nikolaos
GreeceSpacious room. Comfortable beds. Great breakfast.
Stayed in October 2022
Lunéville, France
Càbras, Italy
Dogliani, Italy
Boario Terme, Italy
Custer, USA
Tuttlingen, Germany
Praia do Forte, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content