Pleikartsförster Str. 101, 69124 Heidelberg, Germany
#65 of 81 hotels in Heidelberg
Guests' ChoiceBased on 807 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
7.4
Facilities
7.6
Staff
8.7
Value for money
8.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 July 2023
Anne
United StatesThe a/c broke down and I kept asking for it to get fixed, I was “only” offered a new room, which seemed unnecessary since they were “working on it”. The problem was never solved, we were roasting for 3 nights. Parking not free Breakfast pricey, although you got a lot!!!
Great location, nice breakfast buffet (although a bit steep for a family). Staff was fantastic! Loved the coffee nook!!! Very spacious rooms. And lots of storage space.
Stayed in July 2023
Reviewed: 11 July 2023
Karolina
PolandThe hotel is far from the city center, but there is a free parking nearby. The room was nice and clean, the staff is really helpful. There were AC and a fridge in the room.
Stayed in July 2023
Reviewed: 8 July 2023
Robert
United StatesThe air conditioner in our room struggled to work even running at max settings constantly. The room did not seem properly cleaned, as well as the bathroom in our room.
The breakfast was amazing and the staff was very helpful and caring.
Stayed in July 2023
Reviewed: 7 July 2023
Ernst7b9
GermanySolides Business Hotel am Stadtrand.
Stayed in July 2023
Reviewed: 30 June 2023
Damian
GermanyThe gym area had no air conditioning and is very warm to use. Also, be aware there are no weights - only exercise machine. The hotel itself is a little dated with regards to furniture.
Very clean with provisions for a business trip.
Stayed in June 2023
Reviewed: 27 June 2023
Qatar127
QatarNo proper food was available in the hotel
Quite and plenty of car parking
Stayed in June 2023
Reviewed: 27 June 2023
Joshi
GermanyAll was fine
Everything
Stayed in June 2023
Reviewed: 14 June 2023
Kim
NetherlandsThe size of the room and all furniture and beds are old worn out
Very friendly staff
Stayed in June 2023
Reviewed: 8 June 2023
Bilawal
Germanybed and cushsions was not upto the mark tbh
Stayed in June 2023
Reviewed: 3 June 2023
Margaret
United KingdomOur friends stayed in a room across the hall from us and the sound of the air conditioning units servicing that floor was very audible in their room. Additionally our friend left an expensive hat behind and we emailed the hotel to make arrangements to pay to have it sent to us but no reply.
Hotel located out of town and easy to find with good parking - a plus after doing a long journey. The gentleman on reception was very pleasant and made us feel welcome. We paid for breakfast which was very nice and there was plenty of choice.
Stayed in May 2023
Reviewed: 1 June 2023
Samantha
United KingdomRoom okay. Good bus link into Heidelberg.
Stayed in May 2023
Reviewed: 31 May 2023
David
United KingdomNothing
The Reception staff were excellent.
Stayed in May 2023
Reviewed: 26 May 2023
Sándor
HungaryI had to pay for parking.
Everything met my expectations, excellent price / value ratio.
Stayed in May 2023
Reviewed: 24 May 2023
Annemarie
South AfricaThe toilet did not flush properly
Accessibility to the bus station
Stayed in May 2023
Reviewed: 22 May 2023
Steyn
South AfricaNo complaints. Fully according to expectations
Stayed in May 2023
Reviewed: 22 May 2023
Fernanda
AustraliaThe bedroom is smaller than usual. It is a little bit far from the city center but it is convenient if you are driving because you can park there and take the bus, which is not far.
You never go wrong with Leonardo. The facilities are great, and plenty of parking is available. Great value for money.
Stayed in April 2023
Reviewed: 19 May 2023
Duarte
United KingdomThe room was cold and the thermostat didn't actually make it warmer
Perfect location for the sports fields and a nice hotel with nice staff
Stayed in May 2023
Reviewed: 12 May 2023
Jack
United KingdomBottle of water at dinner a ripoff at over €6.
Easy access via bus to town. Lots of parking space. Comfy big room. Dinner ok. Outside Umweldtzone. Great staff..
Stayed in May 2023
Reviewed: 12 May 2023
Panagiotis
BelgiumWe had a réservation. When we arrived there are 15:00 they have told us that our room is not yet ready and that we have to go back after an hour. I understand that it can happen but they could have send us a message or call us to tot let us know. Or at least they could have apologised or offer us a coffee . Everything else was really nice
Nice breakfast.Kind staff in the restaurant
Stayed in May 2023
Reviewed: 11 May 2023
Skiauteris
LithuaniaDining offer was a 25eur buffet, bit pricey for my taste. But Dominos pizza is nearby and they deliver to the hotel for free.
Very cosy and caring by design - it was a perfect place to rest during an intense trip. You find nice touches everywhere - free lemonade all day, free coffee in the morning provided at the reception, big outdoor seating in front of the hotel... And there is a petrol station just next to the hotel for all necessities.
Stayed in May 2023
Reviewed: 6 May 2023
David
United KingdomAsked for 2 single beds at time of booking not sorted
Location, clean room
Stayed in May 2023
Reviewed: 19 April 2023
Pinar
United KingdomNot in the city centre
Clean, spacious rooms
Stayed in April 2023
Reviewed: 6 April 2023
Qazi
LuxembourgIn my opinion, the location where the hotel is located was not good but this can be subjective if some one wants to spend their time far from the city center/downtown. To reach the center it required a 5-10mins drive which also meant there was not much to stroll around by your self at evening/night near the hotel which makes you miss the liveliness of Heidelberg. The room was good but even till late at night you could hear music or loud television which means the insulation was not good enough as it definitely makes the overall experience not that good. May be this was a problem with just my room.
Checkin was a breeze and the room was good and clean, friendly and helpful staff and good options in breakfast. I had a really short 1 night stay and I liked how it went.
Stayed in April 2023
Reviewed: 2 April 2023
Sergey
Germanylike no
Great value for money, especially for those who knows Leonardo - quite old-fashion (on good way), reliable and very 80-90ss West Germany hotel chain with very clear zero surprises (again, on a good way). I had some family issue and faced with a typical need just to have a right sleep away from home - definitely, my chose was my old & trusted friend Leonardo
Stayed in April 2023
Reviewed: 22 March 2023
Umer
Germanyreally friendly staff, easy checkin and great breakfast with plenty options
Stayed in March 2023
Krems an der Donau, Austria
Columbus, USA
Buenos Aires, Argentina
Alhama de Granada, Spain
Ribolla, Italy
Piacenza, Italy
Ruhpolding, Germany
Białowieża, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content