Freiburger Tor 1, 79249 Freiburg im Breisgau, Germany
#26 of 66 hotels in Freiburg im Breisgau
Guests' ChoiceBased on 256 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
8.1
Facilities
8.7
Staff
8.4
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Margarit
ArmeniaFriendly staff, very clean hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Mareike
GermanyThe hotel was fully booked and the staff seemed to be a little overwhelmed by it. They were a little slow at the reception
clean, comfy room little bit outside of the city Center but 15 min by tram
Stayed in March 2024
Reviewed: 18 February 2024
Dorothy
SwitzerlandThe bed was on castors so moved as you sat down(!)
Generally smoothly run with helpful but not officious staff.
Stayed in February 2024
Reviewed: 15 February 2024
Theodora
GreeceVery spacious and modern rooms. The hotel staff is very friendly. I would be glad to stay again.
Stayed in February 2024
Reviewed: 10 February 2024
Marcin
PolandWellness area closes early at night.
I only spent one night there, but it was cozy, tidy, and offered a great keto-friendly breakfast.
Stayed in February 2024
Reviewed: 8 February 2024
Liene
Germanythe fact that you had to pay for parking on the street. The air conditioner/heater was not working in our room and when we tried to tell the staff, they said it should be like that.
The rooms are clean and modern, as well as the breakfast is delicious and the staff at breakfast was responsive to the fact that we have a small child.
Stayed in February 2024
Reviewed: 31 January 2024
Charles
United KingdomClean, comfortable beds, on site parking.
Stayed in January 2024
Reviewed: 1 January 2024
Malaysia
NetherlandsNo fridge in the room No cattle in the room Parking is not free
Location is nice New building
Stayed in January 2024
Reviewed: 25 December 2023
Cédric
SwitzerlandNothing all was perfect. Maybe only little things to improve is to have soap next to the sink and sone filtered coffee pots at breakfast as only one machine for all the guests that could be a bit long during peak hours.
Everything. The staff was just great and super efficient. Hotel is modern and as everything you need. Excellent breakfast. A bit off centered from the center but easy to reach per train.
Stayed in December 2023
Reviewed: 24 December 2023
Harshil
GermanyThe Reception staff 3 Boys were really friendly and helpful Really great 💗
Stayed in December 2023
Reviewed: 23 December 2023
Jan
SwitzerlandEUR25 extra charge for spa facilities seems too high.
Excellent location, clean and functional
Stayed in December 2023
Reviewed: 10 December 2023
John
United KingdomThe Feng shui throughout the hotel is very thoughtful. Everything was very clean and the breakfast excellent.
Stayed in October 2023
Reviewed: 10 December 2023
Laura
KazakhstanHotel claims to follow Feng shui concept, but design solutions and architecture are not convincing (strange pictures, cliché decor elements and room planning )
Sauna, very new and clean Good lemonade Nice bakery and supermarkets and pharmacy nearby
Stayed in December 2023
Reviewed: 4 December 2023
Tom
GermanyBit of an industrial area
Spacious rooms, nice design. Good breakfast & comfortable beds
Stayed in November 2023
Reviewed: 23 November 2023
Pradeep
Germanybreafast has not many options
The room is very nice with nice amenities, and the smart TV is good for connecting to mobile devices.
Stayed in November 2023
Reviewed: 14 November 2023
Susan
United KingdomWe had night lights under our beside tables that were over sensitive and so e.g. were set off by the duvet flopping over the edge of the bed, or my husband walking past the end of my side of the bed on the way to the loo which woke us up a lot the first night. We ended up blocking them with luggage. Also the TV screen lit up in front of the bed the first night at 1 am to tell us the was no signal! On several occasions we visited the bar but I couldn't see anything I wanted to drink among the vast display so left again. I think it maybe does mostly cocktails.
We didn't opt for breakfast as it seemed a bit steep for a fairly standard and not that large selection. The bar downstairs does excellent coffee, but doesn't have any decaff. The hotel generally was clean and comfortable and inviting
Stayed in November 2023
Reviewed: 3 November 2023
Harun
TurkeyA bit far away from eating squares
Fast action Comfortable Nice breakfast
Stayed in November 2023
Reviewed: 2 November 2023
Anna
SwitzerlandStuff ware super friendly and had a wonderful breakfast)
Stayed in October 2023
Reviewed: 31 October 2023
Jenny
GermanyGood room, comfortable big bed, everything super clean. The breakfast was excellent and the staff was super friendly.
Stayed in October 2023
Reviewed: 29 October 2023
Derek
GermanyPaying 10€ for parking which is situated 150m away from entrance of hotel.
Clean, modern, comfy
Stayed in October 2023
Reviewed: 18 October 2023
Martin
GermanyNice and modern hotel, but a few tram stations away from the city center. Quiet, although on a busy road, and with all the comfort of a modern hotel.
Stayed in September 2023
Reviewed: 15 October 2023
Johni
QatarLocation and silent area
Stayed in October 2023
Reviewed: 12 October 2023
Joachim
GermanyBreakfast way too expensive (18 Euros).
Comfortable, clean and close to tram station (200 m).
Stayed in October 2023
Reviewed: 9 October 2023
Alexander
ItalyThe manager on reception desk can’t explain where and how to park the car. Where is no fridge in the room number.
New one (Fresh). Design. Clean.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content