Ursulaplatz 10-12, Altstadt-Nord, 50668 Cologne, Germany
#225 of 239 hotels in Cologne
Guests' ChoiceBased on 104 hotel reviews
6.4Cleanliness
6.7
Comfort
6.5
Location
8.2
Facilities
6.5
Staff
8.0
Value for money
6.7
Free WiFi
7.7
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End of dialog contentReviewed: 18 January 2024
Roberta
NetherlandsThe heaters for the shower wasn't working. There were also leak from the room heater
The proximity to the train and main areas
Stayed in December 2023
Reviewed: 31 December 2023
Ergin
TurkeyWe are a couple but there is towel and quilt just for one person. We said the reception but they didnt add extra
Location
Stayed in December 2023
Reviewed: 19 December 2023
Stefan
BelgiumDirty toilet that wasn't working....
Stayed in December 2023
Reviewed: 2 August 2023
Famjoa
SwedenNo kettle in room. Bathroom smelled a bit.
Very spacious room, close too hauptbahnhof. Beds good. Breakfast adequate for price.
Stayed in July 2023
Reviewed: 23 July 2023
Saod
KuwaitThey need AC is hell inside room. Rooms need more organized and clean
They need AC is hell inside room.
Stayed in July 2023
Reviewed: 13 July 2023
Nikhar
IndiaThere is no air conditioning and also no lift. Rooms were not cleaned once in my entire stay of 5 days
Reception Staff was very good
Stayed in July 2023
Reviewed: 2 July 2023
Marife
United Arab EmiratesNo elevator - very tough to carry the luggage esp on the 2nd floor room. The toilet bowl is dirty.
The location is very near to the Main Station.
Stayed in June 2023
Reviewed: 31 March 2023
Hazel
SingaporeThe shower heater was not working and the housekeeper entered my room with his own key barely 2 seconds after knocking on my door, and it was half an hour before the check-out time. It was rude and inappropriate, for example if I was changing inside and he came in. Very bad service from this guy
The bed was comfortable, the concierge was friendly, and the room is quite large.
Stayed in March 2023
Reviewed: 26 February 2023
Enis
AlbaniaStayed there for two nights, checked in on 22Feb - checked out on 24Feb. We had booked for a family of four and room 31 was given to us. Based on our findings below, it seemed no preliminary checks/preparation had been performed by local personnel before assigning the room as available for checking us in. Bathroom door could not be locked because it would not fit to the frame. By all means it looked like a long standing unresolved repair. When we got in we found a room that was not dust cleaned properly, there was plenty of dust over the furniture frame located bedsides. Bunker beds were without sheets, they were provided upon our request and we picked them ourselves from the reception desk.
Location Personnel and their Communication
Stayed in February 2023
Reviewed: 1 February 2023
Raden
Germanywalking distance from the central station
Stayed in November 2022
Reviewed: 3 January 2023
Kumissay
GermanyHot water wasn't working.
Stayed in December 2022
Reviewed: 31 December 2022
Melih
TurkeyI was not very satisfied with the cleanliness and room temperature.
It was close to the Cologne Hbf Train station and walking distance to the center.
Stayed in December 2022
Reviewed: 31 December 2022
Djoni
IndonesiaIt does not have a lift, which is difficult for family with big baggage to carry
location is relatively close to the train station and cathedral.
Stayed in December 2022
Reviewed: 12 December 2022
Bert
ItalyThe price for the place is a little too high.
Just a hostle-like place. Very simple and essential, useful if you have to stay one night due to flight or train connections. The cost-quality level could have been better....
Stayed in December 2022
Reviewed: 3 December 2022
Mohamed
Egyptreceptionist experience was poor, towels deliver last day,
location was good
Stayed in November 2022
Reviewed: 19 July 2022
Connor
NetherlandsWe couldn't get into our room until an hour or an hour and a half after check in time
Room was nice and big
Stayed in July 2022
Reviewed: 15 July 2022
Dalle
GermanyAs the room doesn't have AC I needed to open the window for some breeze and cool the room.. but as it's directly beside central station railway the noise was unbearable..
The staffs are super helpful and nice.. that's big plus from me
Stayed in July 2022
Reviewed: 4 July 2022
Mark
United KingdomBathroom, no where to put things except the floor, shower either cold or very hot, no where to put clothes and excessive charge for garage half as much again as ever where else we stayed in Germany.
Very handy for visiting old Koln
Stayed in July 2022
Reviewed: 1 July 2022
Christoph
Germanybath room is very dated; no fridge in room
location
Stayed in June 2022
Reviewed: 22 June 2022
Gabriel
IsraelRoom without any closet, fridge and Air conditening The hotel has not an elvatorator
Location, room size, breakfast was good and cheap.
Stayed in June 2022
Reviewed: 30 December 2021
Mit
GermanyNothing in particular.
Neat clean and big personal room.Also helpful staff.
Stayed in December 2021
Reviewed: 13 August 2021
Winfried
BelgiumWe had a room at the front of the house: it was very noisy in the night due to a car tunnel and a rail bridge the rooms on the side of the building are situated to a quiet square
Very good location inthe heart of the city en near the mainstation
Stayed in August 2021
Reviewed: 30 January 2024
Jacqueline
GermanyHygiene needs to be flagged! room looked like it hadn’t been cleaned for quite a while, there was dust everywhere, as well as hairs on the linen. Strange odor in the room & hallways. Trash and dirty linen from previous guests were kept in the hallway way after official check-in time (around 17:00). Not a nice welcome. When I asked for the room to be cleaned again, they promptly assisted, which I am thankful for. However, it should be standard to keep the rooms clean, especially with it being a Hostel with high turnover rate. Overall a disappointing stay, especially for the price.
Close proximity to central station, very friendly receptionist, lobby with luggage storage and vending machines. Quick check-in/check-out although the app didn’t work for me.
Stayed in January 2024
Reviewed: 19 January 2024
Oleksii
UkraineThe room looks empty, there's not even an electric kettle.
Staff were nice
Stayed in January 2024
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