Hörsterstraße 25, 48143 Münster, Germany
#51 of 119 hotels in Münster
Guests' ChoiceBased on 122 hotel reviews
8.3Cleanliness
8.9
Comfort
8.3
Location
9.5
Facilities
8.1
Staff
9.4
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Harm
NetherlandsGeluid op de gang, sounds on the hallway
Location was great, everything was nice and clean
Stayed in May 2024
Reviewed: 15 May 2024
Philip
United KingdomBeds were a little hard for my liking
Attractive well run hotel
Stayed in May 2024
Reviewed: 14 May 2024
Terence
United KingdomShared bathroom but knew that when booked
Very clean hotel and friendly staff.
Stayed in May 2024
Reviewed: 2 May 2024
Marlys
FranceNothing major.
Its location is very good, near the center of the city. Quite a walk to the main train station though.
Stayed in May 2024
Reviewed: 27 April 2024
Jurie
South AfricaPerhaps the hotel could offer tourist related trips and insights.
Excellent location, everything about the stay was easy and the value for money was good.
Stayed in March 2024
Reviewed: 10 February 2024
Slobodan
GermanyThe heating could be a little bit better. Bed could be also a little bit more comfortable, but other than that i have no complaints.
The architecture of the building and the rooms are in old style and are very nice. Single bed room is pretty big, and has a big bathroom. Everything was perfectly clear.
Stayed in February 2024
Reviewed: 17 December 2023
John
United KingdomBed a little to firm, no 'in room' facilities, i.e. water kettle, etc., my room faced the main street which was a bus route, no parking on hotel facilities.
Staff, location - proximity to the town centre & Hauptbahnhof, breakfast.
Stayed in December 2023
Reviewed: 24 October 2023
Renate
GermanyAlthough small did the room fully meet our needs. More than that had the owners achieved a really cosy atmosphere with just a few aesthetic details like lamps and curtains. I will be glad to come back.
Stayed in September 2023
Reviewed: 22 October 2023
Pin-hsuan
NetherlandsConfusing structure
Friendly staff, free drinks, good location
Stayed in October 2023
Reviewed: 10 August 2023
Joseph
United KingdomVery simple rooms, shared bathrooms, but that is to be expected for such a low price
Very clean, very friendly staff, very central
Stayed in August 2023
Reviewed: 23 July 2023
Johan
FranceMissing a coffee machine in the room
Clean and good breakfast
Stayed in July 2023
Reviewed: 21 June 2023
Bettina
GermanyLess stairs
Very nice place, great service and a beautiful breakfast
Stayed in April 2023
Reviewed: 11 May 2023
Patricia
South KoreaParking place is a bit tight, but we're happy we got a parking space on the premise. Bed & pillow are a too soft.
Good location, walking distance to central / food area. Friendly staff, nice room, good wifi.
Stayed in April 2023
Reviewed: 28 April 2023
Connolly
United KingdomAdvance information about need to check in on time on a Sunday as Reception is not manned after 7pm and you need a card key to access the building. I did receive a text which meant I was able to check in before 7pm
Comfortable, clean hotel in an excellent central location. Very good breakfast and problem with Wi-Fi quickly resolved by a friendly staff member
Stayed in April 2023
Reviewed: 19 April 2023
Thimmo
NetherlandsVery nice staff. Basic yet affordable rooms. Good location, parking facilities close by. Perfect for a weekend sight seeing the city. Breakfast is wonderful and healthy.
Stayed in April 2023
Reviewed: 11 April 2023
Ulla
United KingdomI would have liked a kettle in my room. But I assume that it is against the German law. One could make tea and coffee downstairs and take the drink to your room.
I had such a cosy neat and lovely room, overlooking a nice corner of Münster. The room was spacious with good furniture and a sink. Light was good, well placed little lights. Bathroom was brilliant and there were several, so no problem that i shared it with other guests. Friendly staff.
Stayed in April 2023
Reviewed: 17 March 2023
Veronika
SwitzerlandNice & friendly staff
Stayed in March 2023
Reviewed: 28 February 2023
Jordan
United StatesI arrived on a very late train after normal check-in hours. The staff had instructed me to download an app in order to check-in but provided no further explanation, so I spent some weary minutes in confusion when the touch-screen outside couldn't locate my reservation. I finally figured out that I should hold my phone to the key reader & ignore the touch-screen altogether. I wish the communication were more clear and an after-hours contact was provided. My room was also too central and not blocking the noise from the busy hallway, but the staff were great about relocating me. Some groups still loitered in the halls making small talk, so perhaps they should try to discourage that. Access to a fridge, kettle, and private bath would be optimal, but there was a nice dining area with kettle & tea on the ground floor, and the restrooms were well-kept. I can't imagine why a hotel that makes its own soap provides complimentary gummies rather than chocolate but alas, so it does.
The desk staff that I interacted with were all very nice. Patrick, especially, was extremely helpful in finding me a quiet room where I could work, as well as recommending some great places to eat. The pillows were better filled than most German pillows, but still plenty pliable, and the down duvet was heavy and warm. The in-room sink was a really nice feature and the space in the rooms was extremely well utilized, with wardrobe, desk, luggage rack and a colorful, homey decor. The showers had good hot temperatures and excellent water pressure with a very nice creamy soap provided and were cleaned daily. The wifi was fast enough for me to work remotely.
Stayed in February 2023
Reviewed: 28 February 2023
Behrad
VietnamPillow was thin, the hall way floor can be a bit noisy if your a light sleeper but I didn’t find it a problem
Great location: easy access to to promenade, train station, and city centre Staff were excellent and shared bathroom was clean and there were three available on the floor Nice to have a desk in the room for work
Stayed in February 2023
Reviewed: 22 January 2023
Marko
SloveniaRoom with no bathroom
Location and staff
Stayed in January 2023
Reviewed: 16 December 2022
Harald
United KingdomA little noise during the evening in the corridors from other guests. Not a failure of the hotel inconsiderate clients
Excellent breakfast bar with a vast selection
Stayed in December 2022
Reviewed: 13 September 2022
Michael_jaeger
JapanWould have been nice to have a small fridge in the room cause no possibility to chill or cool your food supplies.
Very good service nd superb quick response to any questions I had since booking the facility. Very helpful and welcoming personal.
Stayed in September 2022
Reviewed: 5 September 2022
Sarah
United KingdomEverything was perfect, although there was a 'gig' across the road at one of the pubs on Sat. evening, and it was very loud afterwards with those gathering outside on the street. I guess this is the risk of staying in the old city, and the staff at the hotel couldn't really do anything about this.
We arrived after a long trip from the UK having caught the ferry from Hull to Rotterdam and then driving to Muenster. We were greeted by a very friendly staff, who made us feel very welcome immediately.
Stayed in September 2022
Reviewed: 21 August 2022
Alan
IrelandAll good
Lovely hotel in a lovely city
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content