Reviews of City Hotel Suhl This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Friedrich-König-Str. 1, 98527 Suhl, Germany
#12 of 29 hotels in Suhl
Guests' ChoiceReview score
Based on 39 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
9.1
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Facilities
8.2
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Staff
8.9
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Value for money
8.3
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Free WiFi
8.4
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Showing 1 – 25
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Reviewed: 1 March 2024
S
United Kingdom1 review8.0“Great location and a pleasant stay.”- • Leisure trip
- • Solo traveller
- • Classic Single Room
- • Stayed 4 nights
The bathroom toiletries are very basic and sparse.....I stayed for 4 nights and there was 1 very small piece of soap. That was it! More toiletries would be nice. Also the bar on the ground floor is closed. If you want a drink in the hotel you have to go to the main restaurant at the top of the hotel. This is not a problem but it feels cold and odd........it could be really nice as it has great views and location but is lacking in atmosphere and not really a bar.
The room was large and very clean. It had a large bathroom and this was also very clean. The location is very good and in the centre of Suhl.
Stayed in February 2024
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Reviewed: 15 October 2023
Olha
Netherlands11 reviews2 helpful votes7.0“I would totally recommend this hotel if you would like to be just in the center of the town!”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
We didn't like the attitude of a young girl receptionist at that day. She didn't speak or didn't want to speak English with me. And when we came we had to wait her finish smoking for 5 min. At that time she was just watching us standing at the reception desk. Maybe its normal, but I met such situation the first time while travelling. It was too disrespectful.
We like the clean room and cleanness of the whole hotel. The dinner in the restaurant was so tasty! Also the breakfast totally met our expectations. The view from the 16th floor is amazing!
Stayed in October 2023
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Reviewed: 23 September 2023
Hans-joachim
Germany8 reviews7.0Good- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
The restaurant service in the evening was inadequate. At 8:30pm it was not possible to get anything to eat as the staff felt overwhelmed, even though there were still a few tables available.
Stayed in September 2023
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Reviewed: 24 August 2023
Marco
Netherlands31 reviews8 helpful votes9.0“Very pleasant stay”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
Not really an issue, but the room isn't the most modern - but well maintained and in a good state
The hotel is conveniently located in the centre of Suhl. The staff is very friendly and the rooms are spacious and in good conditions. The breakfast on the 16th floor offers a decent food selection and an amazing view. Nice detail is that on each floor there is a fridge with free soft drink. Just beside the hotel is an indoor water park for which you can get discounted tickets at the hotel reception.
Stayed in July 2023
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Reviewed: 20 August 2022
Henk
Netherlands7 reviews7.0“Oke”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
No tea or coffee in the room.
Walking distance to the citycentre. Breakfast was good. Free soft drinks available.
Stayed in August 2022
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Reviewed: 17 March 2022
Shinji
Japan101 reviews13 helpful votes9.0Superb- • Leisure trip
- • Group
- • Comfort Single Room
- • Stayed 1 night
NIce breakfast with fresh salmon and herring. Good location to the restaurant and shopping center.
Stayed in March 2022
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Reviewed: 4 January 2022
Danman7of8
Germany63 reviews5 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 3 nights
Bath/Shower is outdated. A nice walk-In shower would be preferred.
Easy check-in. Parking good. Great City View (wish the windows would open) Room was big.
Stayed in October 2021
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Reviewed: 9 December 2021
Giuliano
Italy1 review8.0“very nice hotel in Suhl”- • Business trip
- • Solo traveller
- • Comfort Single Room
- • Stayed 2 nights
they have the "Sedici" restaurant: I would suggest to have an English version of the menu. For people that have a limited knowledge of German, could be a problem to find the right meal....
view from room and from restaurant is great
Stayed in December 2021
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Reviewed: 22 January 2024
Silvia
Canada2 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
price, too expensive
big room
Stayed in December 2023
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Reviewed: 30 December 2023
Muhammad
Germany2 reviews6.0“The staff can be a little more professional and polite. The value is low for the price.”- • Leisure trip
- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
The receptionist wasn't nice and wasn't able to speak english properly. So, the start wasn't that great . The facilities like gym and swimming pool were in a different building for an extra cost, also not 24/7.
The location was quite nice
Stayed in December 2023
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Reviewed: 7 August 2022
Joao
Portugal11 reviews1 helpful vote6.0“3 star hotel”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 10 nights
- • Submitted via mobile
Asked for a non-smoking room and got a smoking one. Breakfast is a disaster. Low quality food and service. We were still eating way before closing time and waitresses started packing up and cleaning our table. Very rude. Sometimes they would sit while guests were still in the restaurant and start eating as well. Terrible. There is no safe in the room, no kettle, and no minibar. This is NOT a 4 star hotel. 3 star at best
Location is excellent and rooms are big. Free soda and water in every floor is a nice touch.
Stayed in August 2022
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Reviewed: 3 August 2022
Denis
France12 reviews1 helpful vote2.0“Disppointing”- • Leisure trip
- • Solo traveller
- • Comfort Single Room
- • Stayed 1 night
At arrival, you have to pay extra for parking, because the hotel parking is full. and you have to go for breakfast before 8AM, because it is fully booked afterward. A/C is not efficient in the room and noise insulation is poor, you can here neighboors. Electrical installation is also poor, with wiring boxes for lights, open.
Stayed in August 2022
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Reviewed: 31 July 2022
Marta
United States1 review2.0“Never again!”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Front desk lady lied about the rooms being next to each other. They were on the opposite ends of the same floor, but not next to each other. We had to split our family for the night. It was too late to look for another hotel. AC didn't work, towels had holes, and room smelled like cigarettes.
Had to leave before the breakfast
Stayed in July 2022
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Reviewed: 19 May 2022
Aranzazu
Spain1 review5.0“Correct but expensive for the quality.”- • Business trip
- • Group
- • Comfort Single Room
- • Stayed 2 nights
Restaurant & bar in the lobby.
Breakfast: quite correct. Room: wide. Bathroom: towels not very big. Old fashion furniture. Lift very slow.
Stayed in May 2022
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Reviewed: 12 May 2022
Robert
United Kingdom1 review6.0“satisfactory”- • Leisure trip
- • Solo traveller
- • Comfort Single Room
- • Stayed 3 nights
the wait for the lift to leave breakfast
check in and comfort of bed
Stayed in May 2022
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Reviewed: 25 October 2021
Danman7of8
Germany63 reviews5 helpful votes5.0Passable- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 2 nights
- • Submitted via mobile
Room was small. Parking spots are few. No A/C
Bed was comfortable
Stayed in October 2021
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Reviewed: 14 December 2023
Kachaber
Germany32 reviews7.0Good- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
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Reviewed: 23 October 2023
M
Germany36 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 2 September 2023
Kachaber
Germany32 reviews8.0Very good- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
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Reviewed: 18 June 2023
Oliver
Germany4 reviews8.0Very good- • Business trip
- • Couple
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
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Reviewed: 17 April 2023
Ulrich
Germany6 reviews8.0Very good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2023
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Reviewed: 25 January 2023
Claudiu
Romania4 reviews8.0Very good- • Business trip
- • People with friends
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2023
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Reviewed: 24 January 2023
Johannes
Germany4 reviews1 helpful vote7.0Good- • Business trip
- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2023
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Reviewed: 3 January 2023
Karsten
Germany5 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Classic Single Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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