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  5. Reviews of Mercure Hotel München Altstadt

Reviews of Mercure Hotel München Altstadt This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hotterstr. 4, Altstadt-Lehel, 80331 Munich, Germany

#392 of 392 hotels in Munich

Guests' Choice

Review score

Based on 829 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 16 September 2023

    9.0
    Great location; no noise issues; clean; friendly; nice amenities.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    One small issue: the bathroom fan was annoying bc could not be turned off—it has its own timer, so I would just remove the key card and pop it back in after a couple of minutes.

    Great location; also the unlimited free drinking water was a pleasant surprise and nice plus.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Top Breakfast and Friendly Personnel - Would Stay Again!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The beds were a little hard, and the quality of the pillows/bedding was on the lower side. Our room was also right on the main street, so it was a bit noisy at night. But all of that is understandable given the room rate and the location, which we were happy to overlook.

    The location was right near Marienplatz and easily walkable to the big attractions. The breakfast and the staff are the true highlights of this property - we were pleasantly surprised, and would come back again!

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    The location worked was great. And breakfast was hot, fresh and with so many choices! Excpectional!
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a room on 6th floor with dormers that made some spaces in room useless. We bumped our heads a few times.

    The. Breakfast was exceptional and the staff great.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    very convenient stay with nice staff at a perfect location, perfect if bathroom was also clean
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    bathroom was not claen with hair on the floor! (my wife would not accept that)

    Very friendly staff, specifically at breakfast, nice breakfast with local touch (Weißwurst), nice breakfaast room with open door and view, to the street, free drinks at the minibar (very nice, although I did not use them), perfect location in the center

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    The hitel was OK but there is a room for improvement.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking was a problem. The hotel didn’t direct us to its parking which is a lot cheaper. There was no shower but one had to climb the bath tab.

    Location is very good. Breakfast was OK. There was an AC in the rooms.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    It was very good except the breakfast charge. Super location!! And loved returning to a very cold room with very cold w
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I felt like we got tricked into thinking breakfast was included and it wasn’t and it was $47 Euro each day!!!!!!! And we were just dainty eaters. I didn’t know until the bill came!! Our train tickets to our next two locations were less than one breakfast.

    Clean modern and great AC.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    I liked everything.

    The location is excellent, right in the centre of the Altstadt, everywhere is within easy walking distance. Hotel is a good 3-star hotel. The breakfast is excellent. A plus is the coffee machine in the breakfast room, guests may go into the breakfast room at any time to use the machine. There are complimentary drinks in the fridge in the room. The staff are friendly and helpful. I have stayed at this hotel several times and am always completely satisfied.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Friendly staff. Fantastic breakfast. Bed was very comfortable

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    I will definately recommend this hotel for visitors to Munchen. Excellent choice and good value.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights

    A fitness facility would make the hotel ideal, but this is a small hotel so that may not be a practical use of space.

    + Staff, friendly and efficient + breakfast was excellent with a wide selection of foods and attentive staff + location was excellent and very convenient to public transportation and attractions.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Nice and central, basic but a tad overpriced for the facilities on offer
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds (2x single) are small and hard - woke up with a sore back every morning The breakfast is free, but included as a cost item on the invoice - so not free really, more ‘compulsory’ The hotel is overpriced for what it is (= very basic) - although I suppose that’s because of the central location The bath products were in big bottles secured to the wall several feet up. Fine for showers, absolutely hopeless for baths One pair of slippers between two people, and wooden floors Small room, nowhere to place open cases comfortably

    Breakfast was very good - a good selection of products, and a machine for pressing orange juice A very central location but just off onto a back street, so noise from the street was minimal The air-conditioning was welcome - effective, but without being noisy or overly chilly You can hire bikes for free - we didn’t, but the option is there Within easy reach of public transport, and only about 15 minutes’ walk from the central station Big TV, reasonable Wi-Fi

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Highly recommended.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The location is exceptional. 5 minutes walk from Marienplatz, 5 minutes walk from Karlplatz, in the middle of the center. The breakfast is by far the best I have ever experienced in a 3 stars hotel. It competes and is better than 4 stars. The staff are very kind and extremely helpful.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    It was more expensive in comparison to other three star hotels in the area.

    Great location, comfortable and clean room, excellent breakfast and more importantly very friendly and helpful staff.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were extremely friendly

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Enjoyed the hospitality provided by the staff
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and well located

    Stayed in July 2023

  • Reviewed: 21 August 2023

    7.0
    I would come again. I think the hotel is well located .
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I think the rolls could have been better…the bakery as well.

    Location was good. I liked that I could get coffee anytime of the day.

    Stayed in July 2023

  • Reviewed: 20 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    No parking lots and no one helping us with our luggage. The room is too small.

    Location is excellent and staff and breakfast were good as well.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    We really liked this and would book again.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    With a window open there was a little late night street noise which is only to be expected in such a central location.

    Real orange juice and great choice for breakfast. A goodwill mini bar in room. Very helpful reception team.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. Climate control was good. Quiet room with soundproofing.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was great! There were a lot of different things, and it took time to choose salad, eggs, hams, bread, and more!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    We liked it :)
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Pity that the restaurant is closed once the breakfast is finished. It could serve at least as a cafeteria in the afternoon...

    Great, central location.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Enjoyed my stay. Good location, clean, and warm staff.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, the room was clean and nice, the location was very good, but above all - the staff was very warm, nice and helpful. For the price, and for 3 stars hotel, I really enjoyed it.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Great staff, location and room facilities.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were square which was a little uncomfortable. More English channels would have been good.

    Great location and staff were very helpful. The buffet breakfast was great and they even gave us a lunch package when we had to leave early in the morning. Definitely recommend this hotel and great value for money.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The air condition is very weak

    Helpful staffs

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Perfect Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We stayed on the top floor which don't have proper curtains. The room got light very early in the morning, so we woke up early. . Much prefer a normal shower relative to the bath-shower.

    Perfect location, great breakfast and available coffee 24 hours.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location was excellent, beds very comfy.

    Stayed in July 2023

Showing 76 – 100

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