Deutz-Mülheimer-Str. 22-24, Deutz, 50679 Cologne, Germany
#107 of 239 hotels in Cologne
Guests' ChoiceBased on 386 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 11 May 2024
Sarah
CanadaThe staff wasn't as attentive and professional as I am used to. I've experienced some communication/language problems with the front desk lady while checking in, which made the process unnecessary long. The washroom in my room wasn't spotless, as I ve noticed some hair on the floor which wasn't mine. I am very picky when it comes to cleanliness, so that was not very pleasant to experience.
Having such a lovely clean spa in the hotel made my stay so much more enjoyable. There even was a fitness gym, which I didn't use. But the pool and the sauna/relaxing area is beautiful.
Stayed in May 2024
Reviewed: 10 May 2024
Thapa
BelgiumFriendly staffs …..always ready to help…..
Stayed in May 2024
Reviewed: 27 April 2024
John
HungaryCouldn't understand the pricing model/options. The (unsecured) internet was pretty poor, although reasonable speed was achieved when it worked.
Cleanliness. Breakfast. Room.
Stayed in April 2024
Reviewed: 21 April 2024
Jessica
United KingdomRoom was really big, which was great for an extended stay and working in the room.
Stayed in February 2024
Reviewed: 12 April 2024
Daniel
AustriaThe poolwater was very cold
It is near to the Messe Köln
Stayed in March 2024
Reviewed: 3 April 2024
Mike
United Kingdombar is a little small /
great breakfast / restaurant / location
Stayed in March 2024
Reviewed: 25 March 2024
Ilaria
Italypoor wifi
cleanness, breakfast, room and bathroom size, close position to the fair
Stayed in March 2024
Reviewed: 15 March 2024
Tunc
United StatesWish they had more free rooms.
Friendly staff, very clean and well decorated room. Complementary water bottle is a life saver.
Stayed in March 2024
Reviewed: 10 March 2024
Chaim
United Kingdomdirty tables in the bar all of them
location is really good and the staff are great
Stayed in March 2024
Reviewed: 8 March 2024
Manish
IndiaService of more eatables in the room.
Break Fast good but on my last two days the toaster for the Bread was not there .
Stayed in March 2024
Reviewed: 7 February 2024
Medco
PakistanProvide iron to every room. And one universal extension for mobile devices.
Quick entry and fast elevators. Also no disturbance during my stay. Good everything.
Stayed in February 2024
Reviewed: 5 February 2024
Christopher
United KingdomNo teaspoons in the room for coffee making, need bigger mugs for drinks in room
Stayed in February 2024
Reviewed: 3 February 2024
Papavarnavas
South AfricaLocation
Stayed in January 2024
Reviewed: 30 January 2024
Chaim
United Kingdomextra pay for pool spa only open in afternoon
staff are friendly but no idea even on local trains rooms are old but clean cushions are sponges so no comfort. some rooms you have door balcony so fresh air
Stayed in January 2024
Reviewed: 21 January 2024
N
NetherlandsSuch beautiful building , it’s clean but the interiors absolutely in need for some freshen up Like we can skip some yellowish colors in the interior
This hotel stand right in front “ Messe Cologne “ building like literary across the street It’s an absolute perfect place as we did came for expo, there’s parking garage next to it how ever we advised you to came early to make sure you’ve got the space during expo times We are amazed of their staff hospitality which mind you it’s pretty hard to find this day in Europe unless you’ve travel to Asia , we would like to thank the young ladies who served us dinner and help us with the menu suggestions What a beautiful room with the view towards the city centrum and you see in the night the city train passing by between all those lights.
Stayed in January 2024
Reviewed: 8 January 2024
Ehab
QatarThe housekeeping service consistently maintained the room's cleanliness as anticipated, even when I placed the "clean room" sign.
The breakfast was delightful, and the location was also good.
Stayed in January 2024
Reviewed: 11 December 2023
Heinz
SwitzerlandNot the fault of the Hotel, but right outside, you notice that Köln seems to have lost a bit quality in its own infrastructure.
Hotel and Staff were awesome. Well done
Stayed in December 2023
Reviewed: 7 December 2023
Maya
NetherlandsThe bed was not ergonomically placed despite the large room, so I could not put a charger in next to my bed as it was too close to the wall. The price of 2x breakfast + city tax came out to €75 which seems quite high. In general, for the price (though this was of course during high season due to the Christmas markets), you would expect more modern rooms, practical placement of the furniture, and a larger TV.
Easy access to tram, spacious room, and friendly front desk staff and cleaning staff
Stayed in December 2023
Reviewed: 28 November 2023
Angelina
BulgariaThe location is good and was clean and comfortable.
Stayed in November 2023
Reviewed: 26 November 2023
Helga
South Africano complaints
friendly , efficient , clean rooms
Stayed in November 2023
Reviewed: 30 October 2023
Oleksandr
UkraineResidual cigarettes ambre in the room (previous guests smoked). 28€ per day in parking - too expensive. Some staff needs improving English skills.
Spa, restaurant, beer pub.
Stayed in October 2023
Reviewed: 29 October 2023
Erkan
NetherlandsNice hotel,, comfortable beds nice showers,, Requested for a baby bed but they “forgot to place it in the room”
Stayed in October 2023
Reviewed: 24 October 2023
John
United KingdomNo bottled water in room.
Perfect location for the Messe and comfortable room
Stayed in October 2023
Reviewed: 22 October 2023
David
Luxembourg- no water as welcome - no water in the sauna - pool was too cold - TV was super small and old - expensive parking - beauty products have animal components
- very comfortable bed and pillow - mini frigde - sauna
Stayed in October 2023
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