Berliner Strasse 31, Frankfurt City Centre (Old Town), 60311 Frankfurt/Main, Germany
#176 of 242 hotels in Frankfurt/Main
Guests' ChoiceBased on 1007 hotel reviews
7.3Cleanliness
7.5
Comfort
7.3
Location
9.4
Facilities
7.1
Staff
8.2
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 16 August 2023
Brianna
New ZealandRoom decor outdated and hand basin tap needed replacing
Great location in close walking distance of old town and other attractions. Nice clean hotel room, room serviced daily
Stayed in August 2023
Reviewed: 16 August 2023
Faouzi
United StatesThe beds weren't comfortable. There is no parking on site.
It is very conveniently located within the old town. The staff are nice and helpful.
Stayed in August 2023
Reviewed: 15 August 2023
Evgenii
GermanyThere was a cockroach in the bathroom
Central, very good breakfast, super affordable price, neat
Stayed in August 2023
Reviewed: 11 August 2023
Joanna
United KingdomAC didn't work, shower knob was old and difficult to set, hairdryer stopped working occasionally.
Good location, decent size, cleaning services were OK. Complementary water was a nice touch.
Stayed in August 2023
Reviewed: 3 August 2023
Eias
GermanyThe room is small. We took a twin room, and the beds were attached. The bathroom was a little bit smelly.
The location is very central, the room was clean, and the beds were comfortable.
Stayed in July 2023
Reviewed: 2 August 2023
Matias
GermanyPillows were uncomfortable
The location is incredible, everything was nearby, and easy to arrive
Stayed in August 2023
Reviewed: 2 August 2023
Ariel
IsraelThe room was clean and organized, all its facilities were in good shape, it had a kettle and a safe. It has every basic necessity.
Stayed in July 2023
Reviewed: 1 August 2023
Kwan
United StatesBed is not comfortable
Staff is helpful
Stayed in August 2023
Reviewed: 15 July 2023
Chun
SingaporeNothing
Location very central
Stayed in July 2023
Reviewed: 13 July 2023
Micheal
IrelandRoom was next to lift and other guests were noisy, room on 1st floor looking on to a restaurant it noisy staff were out there for at least an hour speaking loudly otherwise love the hotel and will stay here again juat not near a lift or a carpark/restaurant
Stayed in July 2023
Reviewed: 12 July 2023
Kiana
GermanyBed is not comfortable Refrigerator was not clean
Location is the best; if you want to visit Frankfurt for 1 or 2 days with a good price, this is gonna be Awesome
Stayed in July 2023
Reviewed: 10 July 2023
Lazarina
GreeceThe rooms are small and old, the towels not always clean and the bed not comfortable.
The location is great, right in the city centre. No problems with booking and communicating with the hotel.
Stayed in July 2023
Reviewed: 10 July 2023
Anni
FinlandOur room was well cleaned but overall condition of the hotel wasn’t the greatest.
The location was perfect and staff very nice!
Stayed in July 2023
Reviewed: 5 July 2023
Fernanda
BrazilThe room was really small and the air conditioner was not working but they gave us the breakfast as courtesy.
The location was amazing. We paid a really good price for the room. It had an elevator and the room was very clean.
Stayed in June 2023
Reviewed: 2 July 2023
Smisosenkosi
South AfricaThe aircon does not work and hasn’t been for a long time. They have fans but not enough for every room
Location . It’s close to all the amenities and entertainment
Stayed in June 2023
Reviewed: 1 July 2023
Ana
ColombiaAir condition not working
Location and Breakfast
Stayed in June 2023
Reviewed: 22 June 2023
Aline
BrazilThe room is small, the air conditioning seems not to work (we rather start with open windows). The shower was broke, so we need to hang it in one hand and shower with other.
Awesome location and staff super friendly
Stayed in June 2023
Reviewed: 19 June 2023
Christine
United KingdomThe air conditioning was not working
Fantastic location close to old town and river. Very good breakfast. The room was small but very clean and comfortable. A perfect overnight stay in Frankfurt
Stayed in June 2023
Reviewed: 17 June 2023
Steven
CanadaA/C did not work for entire stay. Reported to staff but they just shrugged their shoulders and confirmed the entire system was out of order. Didn’t seem to care about it or offer up when it might be fixed. Had near 30 degree days for our entire stay and opening both windows in the room did not make much difference. If you advertise you have A/C, then it should work. Some staff were excellent to deal with, others were less helpful. Roll the dice if you wanted help.
Hotel is in fantastic location in central Frankfurt. Comments on dated nature of room amenities are correct, but room was very clean and breakfast was great.
Stayed in June 2023
Reviewed: 15 June 2023
Kateryna
UkraineNot the first time we stopped in this hotel. We like everything but the air conditioning. In summer its to hot and when you open the window it’s to noisy in rooms facing the road.
Good breakfast. 1 minute city center by walk. Price.
Stayed in June 2023
Reviewed: 14 June 2023
Layla
IsraelIt didn't feel that clean.
The location it just perfect, right in city centre, it allowed me to go back forth all within walking distance.
Stayed in June 2023
Reviewed: 13 June 2023
Mimi
AustraliaReceptionist should have been able to help me with my needs about Frankfurt.
Breakfast is good.
Stayed in May 2023
Reviewed: 11 June 2023
Tzachi
IsraelI very good except the fact that the air condition has not worked, and TV only in German.
Stayed in June 2023
Reviewed: 11 June 2023
Louise
IrelandVery hot....no air conditioning....too noisy if windows were open. Shower broken.
Central location. Comfy beds.
Stayed in June 2023
Reviewed: 7 June 2023
Kielo
United StatesUnable to take a warm shower, but I understand things happen! 😒
The location was perfect, the room was clean, the bed comfortable. The staff was very nice and helpful They gave me free breakfast as compensation due to the hot water pipe was broken and I needed to take cold shower 👍
Stayed in June 2023
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