Berliner Strasse 31, Frankfurt City Centre (Old Town), 60311 Frankfurt/Main, Germany
#174 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 1005 hotel reviews
7.3Cleanliness
7.5
Comfort
7.3
Location
9.4
Facilities
7.1
Staff
8.2
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 9 May 2024
Kennedy
GermanyThe bed was too firm for me!
Fantastic location and I appreciated the amenities in the room (kettle, teas, fridge).
Stayed in April 2024
Reviewed: 9 May 2024
Katrien
BelgiumThe beds are not that comfy, but still okay. Not all employees do their effort, some just play on their phones until their shift is over. If you need anything, ask for the manager, he’s really the best.
The windows blocked out a lot of traffic noise, that was nice. The manager switched our rooms for the second night and made our stay just perfect. Backside rooms are much smaller but quality of sleep will rise! He was really friendly and did his best to make things the best. The location is magnificent, right in the middle of everything. Checkin was very easy. Best value for that price in the city. The shower was really nice and the renovations done give the hotel an upgrade. Nothing but gratitude for being an affordable place in such a grate city!
Stayed in May 2024
Reviewed: 22 April 2024
Kirsteen
United KingdomThe room stinks of smoke, you do get used to it but it is gross. We were saving all our plastic bottles to return for the deposits you have to pay for them. They were all removed by the cleaners.
Good location
Stayed in April 2024
Reviewed: 19 April 2024
Abigail
QatarSmall rooms but clean. Near to attractions within the area
Location
Stayed in April 2024
Reviewed: 15 April 2024
Mirhabib
AzerbaijanWe requested separate twin beds, and although the beds were independent, they were not physically separated. Due to the furniture design, it was impossible to separate them freely without occupying extra space.
The hotel's location offers excellent value for money. My friend and I appreciated its proximity to the historic center. Special kudos for the inclusion of a big water boiler in the room, allowing us to enjoy tea and coffee whenever we desired.
Stayed in April 2024
Reviewed: 9 April 2024
Paulo
PortugalAll staff was unfriendly and not polite at all and unable to smile (including breakfast), for the exception of one or two staff members. Rooms are very small, not suited to stay in them for very long
Great location in the city, near restaurants, cafes, stores, metro and city center. Good breakfast for the price. Room was clean and quiet. Good coffee machine in the room for first coffee of the day.
Stayed in April 2024
Reviewed: 3 April 2024
Cchavez
GermanyThe lift is old but mostly very slow and small. Only 2 people could fit without any issues with their bags. We had to walk every day up and down the stairs (which was not a problem for us, but maybe for some others it will be).
Location of the hotel is great, close to the main city centre of Frankfurt which makes it very convenient given its price. The staff is attentive and helpful. The room was ok, nothing special but definitely fine to stay for a couple of nights. Beds are comfortable and the bathroom was clean. It was a pleasant stay for one night.
Stayed in March 2024
Reviewed: 26 March 2024
Claudiu
RomaniaSmall room, not a 4*.
Central location.
Stayed in March 2024
Reviewed: 18 March 2024
Aykut
TurkeyBeds are comfy but the room was old styled furnished.
Breakfast is great, so diversy. Its location is so close to Zeil, Römer, Main riverside. Just in the heart of the city. The room is clean enough.
Stayed in March 2024
Reviewed: 18 March 2024
Petere
GermanyNo problems with the dog. Excellent located in the city.
Stayed in March 2024
Reviewed: 16 March 2024
Ieva
LatviaCan’t think of anything.
Good location
Stayed in March 2024
Reviewed: 14 March 2024
Gemma
United KingdomLighting in the room was awful; luckily we had our own torches. Room was quite small so the bed was up against the wall and wardrobe.
Good location near the Dom. Room looked out onto quiet courtyard and window opened fully. Breakfast was good. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Sarah
United KingdomPhotos on booking.com were not of this hotel. Booked a twin room but got a double.
Very central location, lift worked, staff very nice. Breakfast was very good German buffet with hot sausages, meatballs and scrambled eggs, pastries, colds meat, rolls and cheeses
Stayed in December 2023
Reviewed: 3 March 2024
Alketa
AlbaniaThe room was small, but everything was very clean
Location was perfect, the staff was very friendly.
Stayed in February 2024
Reviewed: 1 March 2024
Anna
GermanyPoor sound insulation
Location
Stayed in March 2024
Reviewed: 22 February 2024
Traveller48
GermanyVery central location, friendly staff. Rooms to the back are very quiet.
Stayed in February 2024
Reviewed: 19 February 2024
Tarja
Finland...
Location was perfect. The room was small but still enough. I liked the beds.
Stayed in February 2024
Reviewed: 14 February 2024
Belde
Turkeysmooth bed Not very clean room if you are not obsessed one
Location
Stayed in February 2024
Reviewed: 13 February 2024
Sofia
PortugalThe staff at the check-in and check-out were not nice and appeared annoyed by doing their job. Exempla: I asked for the invoice to give to my company, and they informed me I would have it on my check-out. During the check-out, the lady there was not expecting my request and was very annoyed by having to give me the invoice. Even after the invoice was printed the information was completely incorrect and she didn't want to change it. The room was quite cold, and the heating was not working.
The location is incredible, very near to the city center. The ladies who help with the breakfast were also very kind, and the offering was as expected. In general, the room is comfortable and clean. The wifi is stable.
Stayed in February 2024
Reviewed: 28 January 2024
Julie
New ZealandOnly stayed one night due to train strikes but not refunded our 2nd nights accommodation. Bathroom floor had hair on it from previous guests.
Easy to check in, good location with a short walk from metro station. Nice restaurants nearby
Stayed in January 2024
Reviewed: 17 January 2024
Umit
TurkeyOnly room could be a bit larger. -it s still good for one person
Great center located , friendly reception officer available 7/24 - clean comfortoble beds - very well heated room
Stayed in January 2024
Reviewed: 15 January 2024
Sanna
FinlandRooms are a bit outdated and there is quite much dust under the beds. The reception area is small and not so pleasant, and the lift is super slow :D But nothing too serious!
The location was excellent! Our room was facing the street, but you could not hear the street noise inside the room. Breakfast was very nice and had everything we needed. All in all, a very good quality-price ratio, could easily stay again in this hotel.
Stayed in January 2024
Reviewed: 10 January 2024
Tim
BelgiumA bit outdated, but nothing to really dislike
Great location, room was everything we needed for a one night stay
Stayed in December 2023
Reviewed: 8 January 2024
Mkaanv
TurkeyStaff (reception), they just Hang around and dont care what is Happening.
Location ans Price
Stayed in December 2023
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