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  5. Reviews of Hotel Moers van der Valk

Reviews of Hotel Moers van der Valk This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Krefelder Strasse 169, 47447 Moers, Germany

#9 of 16 hotels in Moers

Guests' Choice

Review score

Based on 207 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    ..whoever had the room before me has a serious foot odour problem..as the room stank of smelly feet.

    Great location..right next to the Motorway. Huge parking area..friendly reception. Great size room.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    wifi

    Environment

    Stayed in April 2024

  • Reviewed: 10 January 2024

    7.0
    Ok stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price for breakfast is ridiculous!!

    I found this hotel heavily overpriced. We stayed in several van der Valk hotels but this is the first time I was not happy with my choice. Hotel is very nice, clean but breakfast with the price of 18 euro!!!? Really? This price is fior kids as well, who usually eat nothing at breakfast:) I think such price is really unprofessional. We were paying less than 18 euro per person for our dinner in the restaurants in the city centre. This was very disappointing. The hotel itself is outside of city, nice neighborhood but outside so price is way too high.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    8.0
    Convenient place with friendly staff and excellent special menu for Christmas
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was a bit on the warm side at night

    Our evening meal in the restaurant on Boxing Day was excellent

    Stayed in December 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bar closed very early, even to residents

    Very clean and comfortable. Staff mostly very good. Restaurant food excellent.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Very nice
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisily. I tried to call the receptionist to complain, but nobody answered me at 10pm-+

    Room, breakfast, place

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Helpful receptionists, location of the hotel is very good- very close to the motorway. You can go for a walk in the park - just outside the hotel.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    everything

    Stayed in July 2023

  • Reviewed: 2 August 2023

    8.0
    Wonderful beds - like sleeping on clouds
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Service was a bit uneven, ranging from really helpful to downright unprofessional. After a long day driving, my husband fancied a beer over dinner and was dispappointed when he realised his choice of local beer turned out to be non-alcoholic. Two other beers were marked as non-alcoholic, but not this one. When asked, the waiter insisted there was no need to mark this particular beer as non-alcoholic, as everyone already knew that! After the - good, but rather expensive - meal, we were not presented with an itemised bill, so we don’t know if we were charged for this beer, or just the replacement. It’s a small thing, but this situation could have been handled so much better. Most staff seemed very dog-friendly, and there were quite a few dogs around - but 15 Euros as standard extra cleaning charge is a bit steep (havent paid more than 5 anywhere else), particularly when the hotel also wants 150 Euros as deposit, in case of any dog-damage to the room.

    Despite very different body shapes, we both had the best night’s sleep, thanks to the incredibly comfortable beds. Room and bathroom were big and we loved the direct access to an outside area, so practical when you bring a dog. Some staff were super friendly and helpful.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Very nice hotel, clean and close to the motorways.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower in the bath didn't work

    Location was excellent.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    convenient stay outside moers
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no air con in rooms so very hot, poor room clean

    big bed, comfy pillow, fridge, free car parking.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and quiet hotel. Friendly staff. Delicious food in the restaurant. Kids friendly. Lovely park right next to is ideal for little walk to stretch legs after long journey

    Stayed in June 2023

  • Reviewed: 16 May 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very comfy beds. Good location. Good value for money . Quick checkin and checkout. Lovely bottle of sparkling water in bedroom, just what we needed. Bath and shower.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    we got a diner, but as it was a bit late (21h00)!!.. we got a table just at the border of the restauarnt in a darkness place not funny at all . And there was available places in the restaurant itself ...so...

    hotel is easy to find , room are perfectly clean and the staff really helpfull

    Stayed in April 2023

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t clear in our room

    Very good a breakfast and location! But very old hotel and it needs to renovated

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loud Hallway in the Morning

    Friendly staff

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was very cozy and tidy.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy

    Very nice room, clean, big parking

    Stayed in April 2023

  • Reviewed: 26 March 2023

    7.0
    not top bad, prefer to re-stay with better room options
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not like on the pictures. Carpet had many spots on it. There was no water, no shampoo, soap etc in the room.

    Breakfast and the stuff was great. Location is superb. Bed was comfy.

    Stayed in March 2023

  • Reviewed: 14 February 2023

    8.0
    Good for a one night stay close to Duisburg.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Rooms and hotel need refreshment, no air conditioning, fitness is 3.8-km distant (although a free voucher was given by the hotel.

    Good restaurant, plenty of car parking for free, close to the highway

    Stayed in February 2023

  • Reviewed: 9 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too warm and took us a while to drop the temperature. Hey, not a biggie.

    Happy with the 'comfort' level that we booked. Evening meal was very good. Breakfast range and presentation was excellent.

    Stayed in January 2023

  • Reviewed: 6 November 2022

    8.0
    Very good
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location and the hotel restaurant.

    Stayed in August 2022

  • Reviewed: 15 October 2022

    8.0
    Solid location with great breakfast
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Room design a bit outdated design but ok, my room was facing the street which was a bit loud, unfortunately no gym and while there was tons of accessories in the bathroom no facial tissue

    Very nice building in great location next to the park with big sized room, super friendly staff, great breakfast buffet lots of parking. Rooms have new bathroom with nice product for shower

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Nice Hotel let down by cleanliness
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room not cleaned properly. Bin not emptied, carpet not vacuumed and large stains on carpet.

    Breakfast good selection

    Stayed in September 2022

Showing 1 – 25

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