Kapuzinergraben 6-10, Aachen Mitte, 52062 Aachen, Germany
#1 of 43 hotels in Aachen
Guests' ChoiceBased on 664 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 30 May 2024
Andrew
United KingdomRoom was a little on the small side but quite comfortable, and great value for money.
A beautiful hotel with a boutique feel and lovely design, great gin at the bar!
Stayed in May 2024
Reviewed: 29 May 2024
Carel
NetherlandsThe breakfast was a little disappointing.. no scrambled eggs for instance, only boiled ones. only two yellow cheeses... coffee too weak. fruitsalad icecold.
Good location. nice and clean room if a little small. friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Craig
United KingdomWe only got one two between two of us. Then the same again the day after despite the room being for two
Location, modern and friendly staff
Stayed in May 2024
Reviewed: 23 May 2024
Michael
United KingdomNothing in particular, but if I were to be picky - parking spaces tend to be limited at the hotel, however there are plenty of public car parks nearby for a reasonable cost.
Nicely furnished, clean rooms, very well insulated against outside noise. The hotel is ideally located close to a large number of restaurants, bakeries, and other shops.
Stayed in March 2024
Reviewed: 21 May 2024
Denisa
Czech RepublicThey were some issues at the reception when we came related to our booking, which made it a bit challenging. Also it took several message to confirm that we can check-in later. However, the people were super polite, but still it took a lot of time to check in stating that we are on a business trip. I stayed in Motel One in other places, but here I missed glasses and/or water bottles (glass ones), which was provided in other facilities.
Close to everything, clean and quiet. The usual standard of these hotels.
Stayed in May 2024
Reviewed: 21 May 2024
Paula
NetherlandsEverything went well! Only in the 2nd room was a weird smell in the shower, but this wasn't the case in the other room.
Clean, good location, nice staff and comfortable beds
Stayed in May 2024
Reviewed: 21 May 2024
Sandra
United StatesVery convenient location and very clean. You can tell it was recently refreshed.
Stayed in May 2024
Reviewed: 21 May 2024
Jacqueline
BelgiumRoom was quite small, even with an upgrade.
Bed was comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Catherine
BelgiumParking was and smokers just at the entrance.
The location
Stayed in May 2024
Reviewed: 19 May 2024
Inge
United KingdomVery central
Stayed in May 2024
Reviewed: 15 May 2024
Lyndon
ThailandGood water pressure in the shower, only issue was that the water temperature fluctuated slightly every few seconds to go a bit cold for a second at a time, but not freezing. Relatively minor but should be fixed. Also something happened that never happened to me before: around 9am when I was still in bed, a staff member entered the room without knocking! I was already partially awake so I immediately said something, he apologized and left immediately. I've never had this happen before at any hotel, to enter without knocking and well before the usual cleaning time! Just a one off mistake I hope!
Loved the location, very centrally located in Aachen, while also being easy to get to from the Hauptbanhof (10 minute walk away). Hotel and room were very new and clean. Room was small but completely adequate for a solo traveller. The king bed was super comfortable. I loved that they included two blankets in case two people were sleeping in the bed (which I prefer as it avoids one pulling the blanket off the other), and that they included 2 firm pillows and 2 softer ones so that guests can choose what they like. The blinds were good at blocking out light the morning. And because my window faced the inside wall away from the road, there was no noise which was great for sleeping. Bathroom was also very small but again very nice and clean and everything worked well. Staff were very pleasant.
Stayed in May 2024
Reviewed: 14 May 2024
Florentina
BelgiumCozy and modern hotel, nice atmosphere and great bar.
Stayed in May 2024
Reviewed: 7 May 2024
Tatiana
NetherlandsThe common area was really nice, breakfast was very nice (although the choice might seem a bit limited). The room was modern, clean, and the bathroom was excellent, especially we liked the provided soap and shower gel. The location is excellent, very central and neat. The staff is very friendly and helpful.
Stayed in May 2024
Reviewed: 5 May 2024
Maria
GermanyRoom was a bit too small
Helpful and friendly stuff
Stayed in May 2024
Reviewed: 4 May 2024
Martin
GermanyI did not find the parking
Exzellent Location
Stayed in April 2024
Reviewed: 1 May 2024
Carmen
NetherlandsA small suggestion: offer more bites/snack in the lobby. Great drinks but not that much of a variety in snacks and/or bites
Great location near all nice places and restaurants. Room was nice and breakfast was very good. The lobby was fantastic to chill and to have a drink. Overall it was a great stay
Stayed in March 2024
Reviewed: 1 May 2024
Hao
SpainThe prices of the drinks in the hotel's lobby were a little bit expensive.
The location couldn't be better, right in front of Aachen's Theater, next to the Dom. I arrived by car and there are several car-park options nearby. The room was spacious and very clean. The hotel looked very new and its lobby was fantastic, plenty of room with very comfortable sofas, very convenient for both working and socialising. The staff was very nice, provided good tips and helped me to plan and collect some bagagges by UPS services, it was really appreciated indeed. I travelled with my dog and it was more than welcome, the staff gave her some snacks and treats.
Stayed in April 2024
Reviewed: 30 April 2024
Southall
United KingdomŁąck of water pressure in the shower.
Hotel location, clean comfortable, friendly staff.
Stayed in April 2024
Reviewed: 28 April 2024
Gill
United KingdomNothing not to like.
The hotel is very convenient for the station and it is a great location for exploring the cathedral and the city.
Stayed in April 2024
Reviewed: 26 April 2024
Maria
ChileI miss a fitness room
Good location, nice staff
Stayed in April 2024
Reviewed: 25 April 2024
Sue
United KingdomThe standard rooms are too small for a couple. No room on one side of the bed and tiny bathroom. No tea and coffee-making facilities or fridge in the room.
We tried two Motel Ones (here and Köln) for overnight stays on a recent trip to visit family in Germany. This one was well located - near the cathedral and a 10 min walk from the station. The lounge and breakfast areas were attractive and we had a reasonable - if not very exciting - breakfast. Free coffee and tea available there. Good price for a city room.
Stayed in April 2024
Reviewed: 24 April 2024
Che-ming
TaiwanThe location is perfect.
Stayed in March 2024
Reviewed: 21 April 2024
Martino
Netherlands- nothing
+ position + private enclosed parking + cleanliness
Stayed in April 2024
Reviewed: 20 April 2024
Jen
BelgiumGreat location, lovely public space to lounge
Stayed in March 2024
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