Ooser Bahnhofstraße 4, 76532 Baden-Baden, Germany
#50 of 51 hotels in Baden-Baden
Guests' ChoiceBased on 195 hotel reviews
6.7Cleanliness
7.3
Comfort
7.2
Location
7.4
Facilities
6.8
Staff
7.6
Value for money
7.4
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Javier
Spaininside the train station, noise of speakers and trains during the night, bed not so comfortable
clean, only for one night
Stayed in May 2024
Reviewed: 4 May 2024
Anita
GermanyThe staff were not very helpful, the TV did not work & when we tried to ask the staff for help with it, they threw their hands up & said "we don't know". The bed wasn't 1 mattress, it was 2, very uncomfortable sleeping with a valley in the middle of the bed. They did not bring us new towels or toilet paper.
Room was spacious, location was good
Stayed in April 2024
Reviewed: 3 May 2024
Natalja
United KingdomIt is a station hotel, so was perfect for one night stay. As it is cheapest hotel I am fully satisfied.
Stayed in April 2024
Reviewed: 2 May 2024
Tzelan
GreeceThe room could have a kettle..
Good location ,just outside platform 1 central station,next to bus station as well.
Stayed in April 2024
Reviewed: 28 March 2024
Jonathan
United StatesStaff was helpful
Stayed in March 2024
Reviewed: 11 October 2023
Dima
France2 single beds for my and my wife Very closely to the train station
Stayed in September 2023
Reviewed: 4 October 2023
Maina
GermanyThe cleaning could be better mostly at the bedsides i had to clean the dust.
The Staff are so friendly and Amazing.
Stayed in September 2023
Reviewed: 27 September 2023
Mark
United KingdomThe noise of the trains is pretty constant but that’s to be expected given it’s location overlooking the platform.
Convenient location and value for money we’re key selling points. The bed was very comfortable and the coffee shop downstairs was a welcome pick me up in the morning. Parking too was very easy as there’s a big car park right outside the front door servicing the train station
Stayed in September 2023
Reviewed: 27 August 2023
Eleftheria
Greecethe property was above a train station, as a result had quite the noise also during the night.also, there was no air condition and the summer days were really hot. renovation would be good.
Stayed in August 2023
Reviewed: 14 August 2023
Paul
United KingdomNice, clean , central
Stayed in July 2023
Reviewed: 7 August 2023
Mister
SpainI can't tell I didn't like the trains passing by all night, because I knew already the hotel is just in the same building of the station, just one floor above, actually I signed knowing that, but earpods can help you to sleep better
cheapest probably in the city, easy to find, entrance with code if you arrive late, the beds are ok, it is a good place to stop in the way for a layover
Stayed in August 2023
Reviewed: 11 July 2023
Christian
DenmarkNo option to store luggage at the property after checkout. Also, the noise from the trains and train station, which was however to be expected.
Location and price were excellent
Stayed in July 2023
Reviewed: 30 June 2023
Arpit
NepalAfter 6 pm, no nearby place for food.
Located on railway station.
Stayed in June 2023
Reviewed: 30 May 2023
Alexandra_b
GermanyThe walls are thin, so you hear the other guests, either on the hallway or in their rooms, as well as the train announcements in the station.
Best location, just above the main station in Baden-Baden. Big rooms, comfy beds, clean bathrooms.
Stayed in May 2023
Reviewed: 25 May 2023
Mirko
Switzerland- 10am checkout seems early not the least considering the little actual cleaning that seems to be done - The bathrooms are quite dated, and the showergel dispenser was not refilled
- The location right inside the train station combined with the price - The larger room I got the second night - The train announcements
Stayed in May 2023
Reviewed: 23 May 2023
Tatu
Germanythe bed could have been more comfy but it was great money quality combination
the location at the trainstation was great
Stayed in May 2023
Reviewed: 22 May 2023
David
Netherlandsunhelpful and no one to talk too
the location
Stayed in May 2023
Reviewed: 15 May 2023
Asif
OmanThe reception counter is run by the coffee shop. The dont give any tourist info. I asked i fo regarding the black forest drive. They dint provide me any info regarding that.At check in I had to wait for 15 mins for the staff to get the key as they were busy serving coffee to the coffee shop customers.
Location is great. It is in the platform of the train station which is great for a quick get away of you have limited time. Connectivity to main town is also very easy by bus.
Stayed in May 2023
Reviewed: 29 April 2023
Martin
United Kingdomnot able to print invoice when leaving. still waiting
good location, large room
Stayed in April 2023
Reviewed: 26 April 2023
Elizaveta
GermanyWifi was very bad, was disconnecting every 5 mins; no kettle, no hair dryer, no fridge. It's even weird that there was a microwave but no place to store items for microwaving.
The room is huge, big bed and big bathroom with bath tub and even bidet (but no hair dryer lol). Location is good, city center is reachable by bus 201 (around 15 mins) The hotel is located right at the train station so easy to get there if you arrive at night or need to leave early. There TV and microwave in the room. A lot of towels (needed if you wanna go to spa) Trains did not disturb much as was noted by previous travelers (only if windows are open).
Stayed in April 2023
Reviewed: 10 April 2023
Irene
SpainThe room was quite dark, there is no microwave or anything to prepare your own breakfast and the café is expensive with no many offer
The room was big and comfortable. Above a café where It IS possible to have breakfast. Self check in available and not fra from baden-baden
Stayed in April 2023
Reviewed: 9 March 2023
Labriola
United KingdomFree parking
Stayed in March 2023
Reviewed: 28 November 2022
Ana
CroatiaMy friend who is a clean freak says that the shelfs could be a bit cleaner and the main light did not work.
Even though the reception did not work when we arrived, they left detailed information how to get into the hotel. The information was accurate and we were able to get into the hotel with no trouble
Stayed in November 2022
Reviewed: 11 October 2022
Ziyu
Germanydidn’t have electric kettle and refrigerator
convenient transportation, clean
Stayed in October 2022
Vilafranca del Penedès, Spain
San Giovanni Lupatoto, Italy
Alghero, Italy
Orte, Italy
Gliki, Greece
Saint-Jean-dʼEyraud, France
Udon Thani, Thailand
Kissimmee, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content