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Reviews of Hotel Neuer Karlshof

Ooser Bahnhofstraße 4, 76532 Baden-Baden, Germany

#50 of 51 hotels in Baden-Baden

Guests' Choice

Review score

Based on 195 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    7.4

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 10 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    inside the train station, noise of speakers and trains during the night, bed not so comfortable

    clean, only for one night

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    Quite disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were not very helpful, the TV did not work & when we tried to ask the staff for help with it, they threw their hands up & said "we don't know". The bed wasn't 1 mattress, it was 2, very uncomfortable sleeping with a valley in the middle of the bed. They did not bring us new towels or toilet paper.

    Room was spacious, location was good

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    It is reasonable
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    It is a station hotel, so was perfect for one night stay. As it is cheapest hotel I am fully satisfied.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The room could have a kettle..

    Good location ,just outside platform 1 central station,next to bus station as well.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    comnvenient hotel at stati0on. good value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Staff was helpful

    Stayed in March 2024

  • Reviewed: 11 October 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    2 single beds for my and my wife Very closely to the train station

    Stayed in September 2023

  • Reviewed: 4 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The cleaning could be better mostly at the bedsides i had to clean the dust.

    The Staff are so friendly and Amazing.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Convenient hotel with excellent road and rail connections on your doorstep.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The noise of the trains is pretty constant but that’s to be expected given it’s location overlooking the platform.

    Convenient location and value for money we’re key selling points. The bed was very comfortable and the coffee shop downstairs was a welcome pick me up in the morning. Parking too was very easy as there’s a big car park right outside the front door servicing the train station

    Stayed in September 2023

  • Reviewed: 27 August 2023

    6.0
    compared to the hotel prices in the general area, it is value for money (be prepared for
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the property was above a train station, as a result had quite the noise also during the night.also, there was no air condition and the summer days were really hot. renovation would be good.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Recommended - would stay here again
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice, clean , central

    Stayed in July 2023

  • Reviewed: 7 August 2023

    7.0
    stop in the way
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I can't tell I didn't like the trains passing by all night, because I knew already the hotel is just in the same building of the station, just one floor above, actually I signed knowing that, but earpods can help you to sleep better

    cheapest probably in the city, easy to find, entrance with code if you arrive late, the beds are ok, it is a good place to stop in the way for a layover

    Stayed in August 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No option to store luggage at the property after checkout. Also, the noise from the trains and train station, which was however to be expected.

    Location and price were excellent

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very convenient to approach and depart. Good bus connectivity.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    After 6 pm, no nearby place for food.

    Located on railway station.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Best location, just above the main station in Baden-Baden.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The walls are thin, so you hear the other guests, either on the hallway or in their rooms, as well as the train announcements in the station.

    Best location, just above the main station in Baden-Baden. Big rooms, comfy beds, clean bathrooms.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    - 10am checkout seems early not the least considering the little actual cleaning that seems to be done - The bathrooms are quite dated, and the showergel dispenser was not refilled

    - The location right inside the train station combined with the price - The larger room I got the second night - The train announcements

    Stayed in May 2023

  • Reviewed: 23 May 2023

    8.0
    a nice decent priced hotel directly at the hauptbahnhof
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed could have been more comfy but it was great money quality combination

    the location at the trainstation was great

    Stayed in May 2023

  • Reviewed: 22 May 2023

    6.0
    good enough to stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    unhelpful and no one to talk too

    the location

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    Baden Baden tourist nightmare
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The reception counter is run by the coffee shop. The dont give any tourist info. I asked i fo regarding the black forest drive. They dint provide me any info regarding that.At check in I had to wait for 15 mins for the staff to get the key as they were busy serving coffee to the coffee shop customers.

    Location is great. It is in the platform of the train station which is great for a quick get away of you have limited time. Connectivity to main town is also very easy by bus.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    7.0
    very good location for stop overs
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    not able to print invoice when leaving. still waiting

    good location, large room

    Stayed in April 2023

  • Reviewed: 26 April 2023

    7.0
    Could be better
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was very bad, was disconnecting every 5 mins; no kettle, no hair dryer, no fridge. It's even weird that there was a microwave but no place to store items for microwaving.

    The room is huge, big bed and big bathroom with bath tub and even bidet (but no hair dryer lol). Location is good, city center is reachable by bus 201 (around 15 mins) The hotel is located right at the train station so easy to get there if you arrive at night or need to leave early. There TV and microwave in the room. A lot of towels (needed if you wanna go to spa) Trains did not disturb much as was noted by previous travelers (only if windows are open).

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was quite dark, there is no microwave or anything to prepare your own breakfast and the café is expensive with no many offer

    The room was big and comfortable. Above a café where It IS possible to have breakfast. Self check in available and not fra from baden-baden

    Stayed in April 2023

  • Reviewed: 9 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Free parking

    Stayed in March 2023

  • Reviewed: 28 November 2022

    8.0
    Good location,
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My friend who is a clean freak says that the shelfs could be a bit cleaner and the main light did not work.

    Even though the reception did not work when we arrived, they left detailed information how to get into the hotel. The information was accurate and we were able to get into the hotel with no trouble

    Stayed in November 2022

  • Reviewed: 11 October 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    didn’t have electric kettle and refrigerator

    convenient transportation, clean

    Stayed in October 2022

Showing 1 – 25

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