Vilbeler Strasse 2, Frankfurt City Centre (Old Town), 60313 Frankfurt/Main, Germany
#80 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 179 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 21 February 2024
Mohamed
EgyptNothing
Location and the people
Stayed in February 2024
Reviewed: 19 February 2024
Dinko
ChileThe housekeeping was poor, they even did not do it one day, so I ask the receptionist for it twice, after that they only do the bed
The location was the best
Stayed in February 2024
Reviewed: 18 February 2024
Judith
United KingdomI booked a courtyard room only to fine we were on the street side of the hotel which dies not have a courtyard . Traffic noise even on the 5 th floor bad. Common parts chairs grubby , spa closed and the restaurant is more like a caf.
Beds were comfortable , towels and bed linen excellent .
Stayed in January 2024
Reviewed: 15 February 2024
Amitrus
United KingdomI think front of house could be a bit more friendlier and engaging. There was always a queue.
Nice room, good nights sleep. and a convenient location. The room had adequate space and I worked from the room without issue with hotel Wi-Fi
Stayed in January 2024
Reviewed: 11 February 2024
Adel
BahrainWhen we arrived, I went inside searching for someone to help me with the luggage. Unfortunately, they weren't as professional as expected and made me feel that I am asking for too much, while in fact this is one of the services that all hotels worldwide provide. Once the luggage was inside the hotel, they specifically told me "to keep an eye on the luggage" because anyone can enter the hotel and take them. I told them that this wasn't acceptable as we should feel safe inside the hotel, but they argued by saying "this is a public area and anyone can come in".
the location and fair breakfast
Stayed in December 2023
Reviewed: 11 February 2024
Kawtar
FranceI liked everything the bed was sooo comfortable
Stayed in January 2024
Reviewed: 10 February 2024
Judith
United KingdomChairs in the lobby grubby. Room size small must have included the bathroom in the sizing. Booked a courtyard room but no courtyard . Traffic noise even on the 5 floor.
The room was super clean .
Stayed in January 2024
Reviewed: 8 February 2024
Carol
United Statesit was so hot that we couldn’t sleep! we turned off our heat and opened the window and it was still hot we should have had an idea how hot it would be when it was very hot walking down the hallways
the location was great! hotel was nice
Stayed in February 2024
Reviewed: 5 February 2024
Mohammad
United StatesThe beds are too small
The location is super..near zeil street
Stayed in February 2024
Reviewed: 5 February 2024
Maria
PhilippinesThe front desk personnel should have been more friendly and accommodating to our needs. The housekeeping also walked into the room while I was dressing and couldnt wait until I left the room to clean up. They didn't even offer to help bring my suitcases down.
Room was comfortable and location walking distant to Zeil and to Romer to the city centre.
Stayed in January 2024
Reviewed: 4 February 2024
Ciaran
Irelandsame as above.
fridge not working, VERY BAD LIGHTS IN BATHROOM AND IN ROOM, shower floor very slippey and no mat for shower. milk curdled on coffee machine, tv remote not working.
Stayed in February 2024
Reviewed: 18 January 2024
Nasser
SwitzerlandNo water in the rooms, one must bring their own.
Everything was awesome with room for potential minor improvements.
Stayed in January 2024
Reviewed: 11 January 2024
Sonia
SpainThe room could be bigger but in general everything was fine
I had a problem the last day and I was allowed to do the check out later. Thanks a lot for this.
Stayed in October 2023
Reviewed: 9 May 2024
Vladimir
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 9 May 2024
Benjamin
LuxembourgThere are no comments available for this review
Stayed in May 2024
Reviewed: 7 May 2024
Shubada
IndiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Denis
UkraineThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Peter
SloveniaThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 May 2024
Henning
LuxembourgThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Henning
LuxembourgThere are no comments available for this review
Stayed in May 2024
Reviewed: 28 April 2024
Noha
EgyptThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 April 2024
Koji
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Cynthia
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 April 2024
Hanna-maija
CanadaThere are no comments available for this review
Stayed in March 2024
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