Am Nussbaum 5, Mitte, 10178 Berlin, Germany
#16 of 523 hotels in Berlin
Guests' ChoiceBased on 518 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.3
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Arwen
United KingdomIt was in a great location, lovely room, comfy bed, great shower, lovely staff!!
Stayed in April 2024
Reviewed: 24 March 2024
Gert
NetherlandsTwo small items open to imprvement: The cushions are not the finest. And in the breakfast area, the coffee machine produces excellent coffee. But if too crowded during breakfast, the machine is too slow, you need either two or another machine.
The location is perfect, almost all major interesting spots you like to visit are within walking distance. The small Nikolai neighbourhood is very charming, quiet and planty of bars and restaurants. On top the hotel has everything you need, good beds, perfect berakfast, nice staff. And it is clea it has been fully restored quite recently, spotless clean, everything is functioning perfect. We would recommend this property to anyone.
Stayed in March 2024
Reviewed: 24 March 2024
Freya
MalaysiaStrategically located in Berlin city centre, clean and safe hotel, 5 mins walk to the nearest U-bahn & 10 mins walk to Museum Island
Stayed in March 2024
Reviewed: 23 March 2024
Laura
United KingdomOff season but dining bar area was not open in the evening
Friendly welcome and very clean well presented room
Stayed in March 2024
Reviewed: 21 March 2024
Leona
CanadaCouldn’t say
Amazing room and location. Very comfortable bed and great breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Nikos
GreeceThe staff were extremely friendly and nice! The room was impeccable, providing everything we needed. Comfortable beds, cozy vibe and convenient location to explore. Definitely visiting again.
Stayed in March 2024
Reviewed: 15 March 2024
Colin
United KingdomNothing. Couldn't fault the hotel in any way.
Well situated for the central Berlin attractions. Very friendly, helpful and welcoming staff. Room was very clean and comfortable with a very 'new' feel. Large en-suite toilet and shower room which again was spotless - in fact the whole hotel was spotless. Breakfast was good and well stocked each morning. Very easy electronic door entry with high quality doors.
Stayed in March 2024
Reviewed: 14 March 2024
Marco
ItalyNone
Position, environment and staff are simply great
Stayed in March 2024
Reviewed: 13 March 2024
Munitello
ItalyPrivacy e location
Stayed in March 2024
Reviewed: 11 March 2024
David
IrelandIt's is not mentioned on booking.com that both the bar and restaurant are closed at 4pm one of the main reasons we chose the hotel was for the onsite restaurant and bar was a disappointed as we had bookbit for our daughters 21st birthday
Staff were very friendly and helpful hotel was very clean and tidy
Stayed in March 2024
Reviewed: 11 March 2024
Andriy
SlovakiaA paper form, in which you're requested to provide your credit card details. Instead of filling it, just ask the hotel administrator to use your card to reserve funds.
That is my third stay in that hotel: as always, exceptionally clean room and great location, right in the city center, close to public transport.
Stayed in March 2024
Reviewed: 11 March 2024
Rachel
United StatesVery strong air freshener in room was a bit unpleasant. Beds perfectly functional but not overly luxurious. Still well worth it.
Spacious room, FANTASTIC shower, excellent location, very helpful staff. Breakfast a bit pricy but great variety and quality. Could not beat convenience of this hotel, and still such a reasonable price.
Stayed in March 2024
Reviewed: 8 March 2024
Cathal
IrelandOk one tiny thing, the shower tap got crazy hot. Not even the water temp, the tap itself.
Location was excellent, very quiet but still central.
Stayed in March 2024
Reviewed: 5 March 2024
Ezgi
TurkeyThe location is perfect, close (walk distance) to many attractions bars, cafes and restaurants. The room was very clean and the staff was friendly.
Stayed in March 2024
Reviewed: 3 March 2024
John
United KingdomLocation was excellent with plenty of nice restaurants and bars close by.All the hotel staff were very helpful and polite, and the breakfast buffet was great!
Stayed in March 2024
Reviewed: 29 February 2024
Nicola
United KingdomNothing
Clean, tidy and warm. Great shower.
Stayed in February 2024
Reviewed: 22 February 2024
Alberto
United StatesFrom beginning to end our stay was excellent. The staff was extremely knowledgeable and friendly. So happy I booked this place.
Stayed in February 2024
Reviewed: 21 February 2024
Pierre-antoine
FranceNo coffees after midday. Machine would be needed :)
Well located, great staff, room was clean and calm, breakfast was great.
Stayed in February 2024
Reviewed: 19 February 2024
Linda
United KingdomNice hotel in great location. Very central but quiet. Big clean and comfortable room. Would very much recommend
Stayed in February 2024
Reviewed: 15 February 2024
Clare
United KingdomNothing
The hotel was quiet, we were on the ground floor near the breakfast room, our rooms were next door, the reception staff were very friendly and helpful. The hotel’s location was perfect, good restaurants in walking distance, as were lots of the sightseeing places. At the same time the area was very peaceful. Our late check in was also managed very well.
Stayed in February 2024
Reviewed: 11 February 2024
Dirk
BelgiumSeparate blankets instead of one for both of us.
Beautiful room, kind staff, delicious breakfast.
Stayed in February 2024
Reviewed: 6 February 2024
Fredrik
SwedenNothing
We are very pleased that we chose this wonderful hotel for our stay. The location is perfect for exploring Berlin, with a nice and peaceful area offering authentic restaurants and bars. Frank at the reception, along with the rest of the staff, was fantastic and very helpful. The hotel is very close to the subway and Alexanderplatz. The breakfast was also perfect and of high quality. Thank you so much to the staff if you are reading this!
Stayed in February 2024
Reviewed: 2 February 2024
Nichola
United KingdomThe bar/restaurant was closed outwith breakfast times so felt like there wasn't really a place to sit and relax away from the room
Great hotel with friendly helpful staff in a perfect location. Was pretty quiet, we only seen 1 orher guest
Stayed in February 2024
Reviewed: 31 January 2024
Justin
GermanyThis hotel is perfect for central Berlin
Stayed in January 2024
New York, USA
Curitiba, Brazil
Langho, UK
Saint-Jean-de-Fos, France
Hepburn Springs, Australia
Oakura, New Zealand
Porta Westfalica, Germany
Kolkata, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content