Steinstrasse 1, Hamburg Altstadt, 20095 Hamburg, Germany
#158 of 361 hotels in Hamburg
Guests' ChoiceBased on 21 hotel reviews
8.2Cleanliness
9.2
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
8.4
Value for money
7.8
Free WiFi
9.0
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Showing 1 – 21
Reviewed: 6 May 2024
Maria
NetherlandsPersonnel hardly spoke english. I tried to call 3 times to ask about parking, they did not pick up the phone. Long queues for check in and check out. Area full of homeless. Overall not good value for money
Stayed in May 2024
Reviewed: 22 April 2024
Chrysanthi
GermanyNew construction, relaxing interior
Stayed in April 2024
Reviewed: 18 April 2024
Helen
IrelandRoom was very comfortable and clean. Had very nice Rituals toiletries and bath robes in the bathroom Staff were always helpful
Stayed in April 2024
Reviewed: 15 April 2024
Dominic
NetherlandsHad some starter problems but all was solved friendly and fast, so very positive
Brand new hotel, great beds, good location and very good isolated no noise!
Stayed in April 2024
Reviewed: 8 April 2024
Maren
GermanyWhen I saw online they have a Nespresso machine, I was very happy, but guests should be informed, that you can only get once coffee capsules, if you want to use it during the complete stay you need to bring your own, as you can also not purchase them from the hotel. We were lucky and received some more for free, but that was an exception.
Very new hotel, good design, very clean, perfect location in the city, friendly staff, would book it again. Small but well eqipped gym, unfortunately without water dispenser.
Stayed in April 2024
Reviewed: 1 April 2024
Aparna
IndiaThere was no fridge in the room
Accessible location near the station
Stayed in March 2024
Reviewed: 31 March 2024
Bodil
SwedenAircondition could not be set below 20 degrees, and we found the room too warm at night. We opened the window to get some air, but we were then disturbed by traffic. Because of this, we did not sleep very well, but I hope that this was just a temporary problem as the hotel is brand new and I know that everything was not working as expected.
The hotel is brand new and had been open for only 4 days when we arrived Thursday before Easter. The hotel is stylish with a nordic design, and the location is great. The staff was super nice. Especially the man who greeted us at check-in and the two young guys in the bar. You made a superb mocktail for our 13-year-old son. If you read this, you know who you are 😊
Stayed in March 2024
Reviewed: 30 March 2024
Colinda
United KingdomFew teething issues being a newly opened hotel. Few housekeeping issues which were raised with reception during our stay
Brand new hotel, opened the day we arrived which we wasn’t aware of when booking. Very central and close to Hamburg Central Station and town.
Stayed in March 2024
Reviewed: 30 March 2024
Ghazi
GermanyVery friendly staff and given the stress of opening day they handled it well.
Stayed in March 2024
Reviewed: 5 May 2024
Bernard
United KingdomThe price of the breakfast
Brand new, clean and lovely helpful staff
Stayed in May 2024
Reviewed: 27 April 2024
Reddy111
MalaysiaThe rooms as not maintained well, the smart TV does’nt come with internet and the staff do not care when the feedback is shared
Very near to the central station
Stayed in March 2024
Reviewed: 11 April 2024
Karin
IrelandBreakfast was excellent
Stayed in April 2024
Reviewed: 4 April 2024
Veera
IndiaThey do not have AC which you can reduce it to less than 20 degrees. Rooms are not clean
Nothing is good.
Stayed in March 2024
Reviewed: 31 March 2024
Viktoriia
GermanyBrand new hotel, 3* level. Very good breakfast. Perfect location, friendly staff.
Stayed in March 2024
Reviewed: 9 May 2024
Kenneth
DenmarkThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Markovski
North MacedoniaThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Ms
ThailandThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 April 2024
Claudia
GermanyThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Adele
DenmarkThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 April 2024
Bogdan
BelgiumThere are no comments available for this review
Stayed in March 2024
Showing 1 – 21
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