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Reviews of Hotel Ruf This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bahnhofplatz 5, 75175 Pforzheim, Germany

#48 of 62 hotels in Pforzheim

Guests' Choice

Review score

Based on 138 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    7.6

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    We used the hotel only to sleep at night therefore dont have much to write about. It is opp the bahnhoff and therefore a steep climb from the inner stadt. There are parking facilites nearby

    Stayed in March 2024

  • Reviewed: 11 January 2024

    6.0
    Was okish
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The very loud music from the clubs and the busy road.

    The room was good

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The maid was quite intrusive and kicked us out 30 minutes before the planned checkout

    Rosie was extremely nice to us and provided excellent service. 10/10

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was on the cold side.

    Easy, next to railway, parking and city center

    Stayed in November 2023

  • Reviewed: 24 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Problems with shower door. Not the first tubes in this hotel. Need to work on that. Just get a simpler solution with a shower curtain. These shower doors don't work.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    The Hotel however is located above a Night Club and the noise was was disturbing. There were no parking for vehicles at the Hotel, but there is a parking garage very close and was very affordable.

    The Hotel was fine, with the rooms being modern. The Hotel however is located above a Night Club and the noise was disturbing. Please just note, there is no parking for vehicles, however, there is a parking garage close by which is very affordable. But a great location, I will stay there again.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Great place, great location, great price!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s somewhat loud at night, but that’s to be expected due to the vicinity of the station and various clubs. Wasn’t a big issue though.

    The place is extremely handy for the train and bus terminals, the staff is super friendly and helpful, the breakfast great, and service here was friendly, competent and on the spot as well.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    cool stuff
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    they need a renovation at the open lobby and generally the common areas

    the stuff

    Stayed in September 2023

  • Reviewed: 14 September 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The check-in process was a bit weird with the self-service machine. If you fill up the data on your phone, you still need to use the machine to get your room card. If you haven’t filled out the data on your devices, then you may need to queue in front of the machine if there are other guests typing on the machine. My room was facing the inner side of the building, so I couldn’t have a quality rest for two nights because the neighbors were talking extremely loud and cooked in the middle of the night and chilled afterwards. I believe, it’s their lifestyle and this will definitely occur if you stay in a room like mine. The church bell next to Hbf rang at midnight and very early, so if you care for sleeping quality, you may want to find somewhere else. The cleaning lady obviously doesn’t speak local language (in this case, it’s German language), which caused the problem that she used her key card to open my door, even though I hung the “no disturb” sign on my door outside. This is kind of unprofessional. Not knowing the language is actually no big deal, but at least understand the meaning of this special sign should be the basic training for the job, especially when the sign writes the same on both side- they both say “no disturb”.

    The location cannot be better, right opposite to the central station. The bathroom is extraordinarily equipped with the rain shower, which is uncommon at such price range.The mattress was firm and provided good support, so I didn’t feel back pain or similar at all. However, the pillow was way too thick,which was hard to fall asleep with it. Breakfast was average with warm scrambled eggs, regular breads, and cheese, etc..

    Stayed in September 2023

  • Reviewed: 23 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Excellent location. Central. Breakfast was delicious

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    A decent night's sleep at a good price.
    • Business trip
    • Group
    • Economy Single Room
    • Stayed 1 night

    On Saturday night the club downstairs was loud and I couldn't open a window. Lack of A/C made it quite stuffy. A few design flaws make it hard to use the elevator and bathroom (I had to squeeze in by the shower to close the door to get to the toilet...)

    Very useful location across the street from the train station. Clean rooms and comfortable beds. The breakfast was quite good, with lots of fruit and hot eggs.

    Stayed in August 2023

  • Reviewed: 30 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Food

    Location

    Stayed in April 2023

  • Reviewed: 3 April 2023

    7.0
    Okay for a short trip
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights

    - The room was overall cold. - The reception doesn't work 24/7, so it might pose problematic if you need a later check-in or if you need assistance later at night and there's no one to address your concern to. - The toilet brush was broken, and as the reception doesn't work at all times, I couldn't report it. - The breakfast options were quite limited; it was only bread, cheese, ham, and jam. No vegetables or fruits were served. Also, there was no option for cold/drinkable water at the facility, only warm water for tea and juice. - The elevator didn't always work.

    - The hotel is at an amazing location, right across the main train station. Next to it, there are several stores for food, refreshments, coffee, etc. And it's a 5-minute walk to the city center. - Although it was a one-person room, the space was compact and had everything it needed. - For early risers and travelers, breakfast being served as early as 6:30 was very convenient.

    Stayed in March 2023

  • Reviewed: 15 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Everything in the washroom was Ok

    Ensuite

    Stayed in February 2023

  • Reviewed: 17 December 2022

    8.0
    You get more than what you pay for
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lady at the reception has a very strong personality. I think her communication skills could be a bit improved and a softer tone is needed, especially when you work in hotel business :)

    Spacious room, comfortable bed and very tasty breakfast. You get more than you pay for and overall I would recommend this hotel.

    Stayed in December 2022

  • Reviewed: 11 December 2022

    8.0
    Travelling over Christmas holiday.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Elevator is small but can be managed .

    Directly opposite Hbf. So easy to find very close by centre of town lots of retail and shopping options , food options.Room was clean and had everything , but as is common no drinks eg tea,coffee . Breakfast was the standout feature very plentiful great choice and fresh as could be , one of the best euro style breakfasts I have had in some time . Good shower . Check in was friendly and easy we arrived early due to trains but given the room straight away , thankfully given the freezing weather .

    Stayed in December 2022

  • Reviewed: 24 September 2022

    6.0
    Comfortable beds and good breakfast but overall not clean and unclear instructions.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no staff upon arrival (8pm) and it was not indicated clearly how we could obtain our key to the room. The entrence looked quite desolate and the staircase/elevator was not clean.

    The breakfast was good and the beds were comfortable.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No airconditioning or fan on the room even though it was extremely hot. It was very difficult to park, even with the motorcycle. Neighbourhood looked pretty shabby.

    The mexican restaurant around the corner. The hospitality.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    7.0
    value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    lacation, breakfast

    Stayed in July 2022

  • Reviewed: 17 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very old building --lift and corridor is really cramped No air conditioning and if you like quiet place then its not for you-- much noise will cone from pubs below if windows are open

    Location Value for money Breakfast was good too Big spacious room and bathroom Great restaurants and pubs all around very happening and young people will love the location

    Stayed in July 2022

  • Reviewed: 6 July 2022

    6.0
    Great for short stay. Don’t bother for a longer trip.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom cleanliness was an issue as I saw many dead insects in corners and dust where the bedroom was. Additionally, our lamp blew out on us (Room 407) and I couldn’t tell reception because they were open at all until 12pm, and I have to leave before that time. I tried to communicate to breakfast staff but they didn’t understand English properly. Also! There was no iron provided in any rooms and I don’t understand why! The walls were very thin so me and my sibling could hear a couple making loads of noise during their night-time activities! It was proper embarrassing. When we were checking out, reception staff again wasn’t there!! So annoyed as I got billed when they were even available for me to report the incident! This place is perfect for a short weekend stay but they need to fix up a little more to be honest.

    I love the bathroom and heating was perfect. Location and view of Pforzheim town was was perfect for the stay. It was also very close to where my family members lived. Breakfast was also a plus! Very delicious food!

    Stayed in July 2022

  • Reviewed: 5 July 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no bar

    good location. good shower. hot breakfast

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Good stay for reasonable price
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    One night I had to sleep with earbuds because of noise coming from people from outside.

    A good room with a clean bathroom. The hotel is located very close to the city center. Good breakfast with good choice of food. Late check-in is possible.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    8.0
    Great location, good breakfast and quality rooms
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Carpet at the entrance/hallways could use some cleaning. Overall, great stay!

    Great beds, close to trainstation and you easily walk to the city centre

    Stayed in May 2022

Showing 1 – 25

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