Eschersheimer Landstraße 5-7, Westend, 60322 Frankfurt/Main, Germany
#14 of 60 Holiday rentals in Frankfurt/Main
Guests' ChoiceBased on 832 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.8
Staff
8.0
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 17 May 2024
Brianna
AustraliaTemperature control
Location and easy access
Stayed in May 2024
Reviewed: 12 May 2024
Corey
GermanySpacious, great location, ease of access without interaction, and a good value
Stayed in May 2024
Reviewed: 4 May 2024
Pawel
PolandMy room wasn't spotlessly clean (but I can't say it was dirty either), although I paid for the late check-out until 1 pm, the cleaning service appeared before 12 am. I just wonder what would have happened (with my belongings) if I hadn't been in the room at that time
Very good location, with a convenient access to the public transport, my room was well equipped (especially kitchen), electronic access to the property and to the room as well as the staff-less service with the communication trough emails and WhatsApp messages worked well, very good price-value balance
Stayed in May 2024
Reviewed: 4 May 2024
Clinton
New ZealandThe furnishings were a bit ‘tired’ and the room layout was very unusual.
Great location, easy check in, large space.
Stayed in April 2024
Reviewed: 2 May 2024
Anderson
United StatesThe fact that I had to lose a day of enjoyment due to power outage.
As I mentioned, I like the location. Very convenient for shopping areas and eateries.
Stayed in April 2024
Reviewed: 27 April 2024
Adriana
FinlandHousekeeping came into the room, without even knocking, 1 hour before our check out time. I was getting dressed after a shower, and this wasn't a nice surprise. Lighting was insufficient and for some reason, there was only ONE night table
Clean and comfortable place. Great location.
Stayed in March 2024
Reviewed: 12 April 2024
Eucharia
GermanyI missed staffs for one or two questions that I had. Tried chatting but the chat assistant couldn't understand 8
Was quite simple and accessible to train stations
Stayed in April 2024
Reviewed: 28 March 2024
Balazs
IrelandGood location. Very smooth check-in. Good facilities. Room was not noisy.
Stayed in March 2024
Reviewed: 8 March 2024
Ting
SingaporeThe mandatory online check in procedures caused frustration
The location is great and safe
Stayed in March 2024
Reviewed: 8 March 2024
Yves
Switzerlandbreakfast must be booked in advance. However, the restaurant does not have an interface to see what to prepare. In the morning, you have to wait up to 35 minutes because the person is alone and it's crowded.
Top breakfast quality
Stayed in March 2024
Reviewed: 7 March 2024
Ahmed
EgyptI spent 7 days in the hotel and no one entered my room for cleaning or taking the trash
Everything is great location, clean room, I like everything is automated Microwave and washing machine in the room with coffee machine and capsules
Stayed in March 2024
Reviewed: 7 March 2024
Georges
SwitzerlandThe bed size was a bit small (2 small singles) for my taste but comfortable! The water from the shower leaked into the entire bathroom floor. I made the staff aware and they came by right away!
The room were all new and nicely designed! Comfortable room, wifi worked perfectly, Bed linens were nice, drinking water in the room, high sealings I had a business room in building in the back it was quite. Overall very good experience.
Stayed in March 2024
Reviewed: 12 February 2024
Banuja
United KingdomGreat location and comfortable
Stayed in February 2024
Reviewed: 11 February 2024
Tarada
Germany- Missing information about snacks and drinks at the minibar if it comes with additional charge - The soap bottles looked a little rundown - The toilet seat was a little dirty and not in a good shape - One plug socket did not work - There is stain on the bed side table
- Location - Ease of check-in - Room decoration - Spacious room - "quite clean" room - The furnitures are in good state - soaps and shampoo smell really good - Microwave
Stayed in February 2024
Reviewed: 9 February 2024
Weerin
ThailandNo lift. No staff for immediate assistance.
Location.
Stayed in February 2024
Reviewed: 4 February 2024
Antoine
LebanonNo personal for any urgency that may occur The app associated where AI generated and not helpful
Rooms well equipped All necessary amenities were available Complementary Coffee and tea at lobby and in rooms were appreciated
Stayed in January 2024
Reviewed: 4 February 2024
Youming
United Statesit was unclear if it included breakfast. I think it did and I seem to have paid for it but I didn’t eat it. the price difference of breakfast on its website guest logins. they use AI via WhatsApp, I did eventually get to chat with a real person (about a different issue, not breakfast)
close to where I need to be. it’s an apartment and has a kitchen, nespresso machine. I got a corner room, which was bigger than my colleagues.
Stayed in January 2024
Reviewed: 2 February 2024
Joey
NetherlandsWhatsapp automations
Stayed in January 2024
Reviewed: 30 January 2024
Wassim
Lebanonbreakfast timing ! we paid 90 euros for 3 breakfasts and had the opportunity to have it only one time , they open at 9 it was too late for us
Stayed in January 2024
Reviewed: 27 January 2024
Panayiotis
CyprusWhen communication is based 100% on virtual assistants, with no sense of empathy, everything becomes cold and calculated and you just feel like a number!!!
Location
Stayed in January 2024
Reviewed: 25 January 2024
Deborah
United StatesStruggled with the heating and was cold at times.
Location and ease
Stayed in January 2024
Reviewed: 17 January 2024
Annabella
GreeceI didn't like a large waste of time speeking to a rather silly bot of them.Coplete lack of staff.
Everything was very nice,it exceeded our expectations.Minor problem with a window that was not closing in our room.
Stayed in December 2023
Reviewed: 15 January 2024
Lionelrous
FranceEasy access for a well located hotel with a private parking. We'd stay again at Numa.
Stayed in January 2024
Reviewed: 7 January 2024
David
United KingdomShower temperature bounced up and down, scalding to perfect and back again.
Clean easy to access
Stayed in January 2024
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