Grafenhof 6, 44137 Dortmund, Germany
#71 of 167 hotels in Dortmund
Guests' ChoiceBased on 79 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.2
Staff
8.3
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Didier
FranceEverything was fine : bedroom, bathroom, breakfast, service.
Stayed in May 2024
Reviewed: 13 May 2024
Stephen
GermanyLighting at bathroom mirror uneven, half my face was in shadow.
Spacious room.. Comfotable bed
Stayed in May 2024
Reviewed: 4 April 2024
Ovidiu
GermanyLocation
Clean and very nice.
Stayed in March 2024
Reviewed: 28 March 2024
Tetiana
GermanyThe reception is in the other building and it’s not very obvious. The gel in the shower was basically a water poured into the bottle.
Clean, modern-looking, looks like everything was new.
Stayed in March 2024
Reviewed: 23 February 2024
Peter
United KingdomThere was nothing to dislike
Friendly staff, nice room, good location
Stayed in February 2024
Reviewed: 1 December 2023
Ledius
AlbaniaThe hotel wos no hot ! the hotel was without heating and the room gets very cold after the shower in dicember -4* my god
The hotel wos no hot ! the hotel was without heating and the room gets very cold after the shower
Stayed in December 2023
Reviewed: 22 November 2023
Adrian
MexicoLack of laundry service. Specially for long travel stays
Stayed in November 2023
Reviewed: 20 November 2023
Anna
PolandReception and keys were available in the other building. This information should have been provided before arrival to avoid walking around the city. Shampoo missing ;(
Very nice room. Comfort bed. Clean sheets etc. Nice handwash. Soft towels. Easy access to internet in both buildings.
Stayed in November 2023
Reviewed: 5 November 2023
Roby
GermanyNothing negative.
Quite large, comfortable room, location in the city centre, good breakfast, kind staff,good value for money.
Stayed in November 2023
Reviewed: 2 October 2023
Lis
AustraliaNot being able to find the hotel itself as it has two entrances and only one reception area. Not aware of second entrance which had the reception. Very poor communication with staff as a result.
Big room, great bathroom
Stayed in September 2023
Reviewed: 18 August 2023
Alexandru
RomaniaNothing to complain
Good and clean location in center Dortmund Good value for money
Stayed in July 2023
Reviewed: 5 July 2023
Coles
United KingdomThere was some confusion, I went to the location for the hotel and was redirected by a note on the door to go to the other NYCE city hotel that is down the road.
overall good stay, nice room and great location in the city center. close to the undergrounds and main train station
Stayed in July 2023
Reviewed: 25 May 2023
Cyrus
SwitzerlandPoor TV and TV programs not available
location. Staff fantastic. from the cleaning ladies to the ones int the restaurant and the reception. unbelievable cleanliness.
Stayed in May 2023
Reviewed: 23 May 2023
Angel
SpainIt would be nice to have tourist information with maps in English (the only available leaflets were in German about the public transport)
The breakfast is delicious with different types of bread, croissants and salty and sweet options. The location of the hotel is really convenient with a short distance to the centre and shopping area and the central train station. It is quiet and my single bedroom was spacious (even for 2 guests). On the first floor, it is the reception, the restaurant and a balcony to relax or smoke.
Stayed in May 2023
Reviewed: 9 May 2023
Colin
United KingdomIt was not a major problem but the hotel having two sites meant that breakfast etc was served at the other site, so some tea/coffee facilities would have been nice.
Rooms were very clean and comfortable. Plenty of places to eat and drink close to the hotel and it was handy for some of the tourist attractions of Dortmund
Stayed in May 2023
Reviewed: 18 March 2023
Andrii
UkraineI needed to stay one more night, the room price at the front desk was more expensive than when I booked on booking.com
Cozy and stylish hotel. Comfortable room, everything is very clean. Great location in the heart of Dortmund, a minute walk from the metro station and 7 minutes to the main Hbf station. The great cafe where you can have breakfast, always find tea, coffee and snacks, and work if needed.
Stayed in March 2023
Reviewed: 3 March 2023
Nisioiu
Romaniareception at second accomadation to not transport luggages
very good
Stayed in February 2023
Reviewed: 15 February 2023
Eugen
Romanianothing
everything
Stayed in February 2023
Reviewed: 14 January 2023
Kris
NetherlandsBreakfast is in a different building. No communicating rooms.
Nice clean rooms
Stayed in December 2022
Reviewed: 10 January 2023
Ili_o
RomaniaNothing
Perfect location, right in the center, near the main artery with sops and walking distance to main squares. Large room, friendly and helpful staff.
Stayed in November 2022
Reviewed: 29 November 2022
Darko
MontenegroThere's no fridge in the room and the heatinig didn't work.
The room was clean, the bed was big and comfortable.
Stayed in November 2022
Reviewed: 11 November 2022
Anna
IsraelAlthough the room and the bathroom were very clean, one of the walls was not so tidy, didn’t really affected our stay, but would be nice to color it. There was no fridge in the room.
The room was cozy, the staff is very friendly and approachable, the location is great.
Stayed in October 2022
Reviewed: 5 September 2022
Andra
RomaniaThis 4 star hotel is not opened yet in fact. the photos are not real and when I asked the receptionist, she was very natural that the hotel I booked the room into is not opened yet and it’s ok to stay in this one, which is another NYCE hotel in Dortmund, the only one that could be found on google.
The location was good, however it’s not the address stated om booking.
Stayed in September 2022
Reviewed: 18 April 2024
Sidney
CanadaThis review has been hidden because it doesn't meet our guidelines.
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