Perlenpfuhl 6, Altstadt-Nord, 50667 Cologne, Germany
#189 of 238 hotels in Cologne
Guests' ChoiceBased on 636 hotel reviews
7.2Cleanliness
7.9
Comfort
7.7
Location
8.9
Facilities
7.3
Staff
8.1
Value for money
7.4
Free WiFi
8.1
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End of dialog contentReviewed: 7 May 2024
Symon
United KingdomNice comfy beds Great bathroom Friendly staff Good location Clean rooms
Stayed in May 2024
Reviewed: 6 May 2024
Danielle
CanadaThe staff was fine, polite but not friendly (they did their job but nothing more than the minimum). There was a lot of construction in the area and it would have helped to have had better directions from the site staff on how to navigate to the location. The building was noisy and we could frequently hear the folks on our floor (but this might just be because we stayed over a weekend).
This met our expectations. Our room was clean and spacious, and the location was central to the main city center (easy walking distance).
Stayed in April 2024
Reviewed: 26 April 2024
Vilhjalmur
IcelandThe room door touch interface was confusing and ‘technically not very responsive to touch’ and thus confusing … I managed to figure it out - but shortly after checking I was on my way out - needed some information from the lobby - when an elderly Asian couple had arrived back down to the V lobby because they could not figure this out. Other arrivals made things difficult for the sole receptionist [young woman by the way, who was doing a great job in general]. Realising the Asian couple was having the same problem I had after checking in couple of hours earlier, I simply took them upstairs [my own floor] and helped them access their room. Look: Simply preparing a graphical illustration - possibly with simple multilingual instructions - may help a lot ;-!
Perfect placement Staff 10+
Stayed in April 2024
Reviewed: 24 April 2024
Mirna
United StatesSome front desk staff were friendly and helpful, a couple, not so much.
A little dingy, but adequate.
Stayed in April 2024
Reviewed: 24 April 2024
Mariya
Japanconsidered room equipment, location and services, it was expensive (perhaps, I booked the room while the city have some events? it was hard to find the place to stay).
It is okay for business trip. it wasn't spacious room but it equips basic items! also I needed to check out in early morning (around 6am) where receptionist wasn't there... but got supported by email though app.
Stayed in April 2024
Reviewed: 21 April 2024
Georgina
NetherlandsI booked a room with a bath, but then I got another one with only a shower. When I told the guy at the reception, he said I had to specify in ‘personal requests’, and that pictures not always show what you get. There was no option to get one since all the rooms with bath were fully booked. That was kind of disappointing. There was a fridge in the room but the door didn’t close good, so water was coming out of it. The bathroom didn’t have a ventilation system so it stayed fogged and humid for long time after showering.
The location was very centrical, close to the train station. Located on a side street, quiet and short distance from the main commercial area with stores and restaurants. The room was nice and comfortable. The bathroom was modern and big. Breakfast was quite good, served at the building in front of where we were staying. Many options of food, also fruit, muesli, yoghurt. The service staff was helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Elena
GermanyInsufficient soundproofing of the walls, one can easily hear voices from the adjacent rooms and the corridor. Safe is old-fashioned, and there is no key to it provided, so we could not use it. There is no kettle in the room, and we had to bring one with us.
The top location in the walking distance from the main attractions, shops and restaurants. All you need is within 5-20 minutes walking. The personnel is very friendly. The room cleaning quality is good. Very quiet, no street noise reaches the room.
Stayed in April 2024
Reviewed: 7 April 2024
Grace
CanadaWalls are thin so expect noise. I can hear other people talking in their rooms beside mine. Bring ear plugs if you are a light sleeper. There was no heat at all in my room so it was so cold while it was 5-8c outside!
Reception was nice. Location is good too.
Stayed in March 2024
Reviewed: 19 March 2024
Stefania
AustraliaThe staff was not friendly at all. Absolutely dismissive. The completely ignore my request to be notified when a room would have been available for check in. The hotel has no facilities, no hall, no common areas. It looks more like an old hostel. There are some vending machines and chairs (quite old and dirty).
the location was really good
Stayed in March 2024
Reviewed: 17 March 2024
Jean-paul
NetherlandsVisibilty from outside, not very well recognizable
Parking/Hotel in the middle of the city, against a very fair price.
Stayed in March 2024
Reviewed: 17 March 2024
Thiru
IndiaThere was a faint smell in the Corridor, my room had no view. overall a bit plain. They could have done with a bit more accessories, since I travel from India, we are used to lot more amenties
Location was central to Cologne, everything important can be told as walkable from here. Since its in the old city, the lanes are narrow, however taxi was able to reach the location
Stayed in March 2024
Reviewed: 15 March 2024
Jupeng
ChinaAll staffs are friendly and helpful EXCEPT the asian face lady in reception while I tried to order a breakfast. She was cold and rude on behavior. She is absolutely a minus to your hotel.
nice location and quiet at night
Stayed in March 2024
Reviewed: 13 March 2024
Semi̇h
TurkeyPillow,
Location, room size, bed size,
Stayed in March 2024
Reviewed: 6 March 2024
Katherine
United StatesHad to park on the street around the corner and minimal restaurants nearby
Stayed in March 2024
Reviewed: 6 March 2024
Ahmad
JordanLocation is very convenient
Stayed in March 2024
Reviewed: 23 February 2024
Peter
United KingdomIn the middle of a construction site, so no taxi access. No facilities at all apartment from one vending machine - soft drinks only.
Simple
Stayed in February 2024
Reviewed: 13 February 2024
Abu
MalaysiaThe side view
The room
Stayed in February 2024
Reviewed: 25 January 2024
Mathieu
FranceThe use of bathroom (shower / toilet) by the upstairs neighbors could be heard from our bathroom.
Nicely situated, nice personel
Stayed in January 2024
Reviewed: 11 January 2024
Michelle
United KingdomThe heating broke in our room so it was a little chilly but soon fixed by the hotel staff.
Location, location, location!!! Incredible to be able to easily get to all the Christmas markets, central shopping, The Dom and Harbour. Close to some lovely restaurants / coffee shops too.
Stayed in November 2023
Reviewed: 3 January 2024
Sander
Netherlandslocation was great. check-in was quick. friendly staff.
Stayed in December 2023
Reviewed: 2 January 2024
Mirna
BelgiumRoom is small for 3 people. They should put a kettle, toothpaste and shampoo
Location
Stayed in January 2024
Reviewed: 2 January 2024
Bogdan
NetherlandsThe hotel did not make the preparations according to our stay.
Our room was not prepared and cleaned. Someone had obviously slept in it before. We were moved to another room, but it was in another building.
Stayed in December 2023
Reviewed: 1 January 2024
Samantha
United KingdomWe paid for a late check out on one of the rooms but automatically at 11 the door code stopped working. The person on reception was different to the one we had agreed the late check out with so they didn't have a record of the late check out. The matter was however resolved very quickly and too our satisfaction. There was also unfortunately these was also building work going out out side one of our rooms which meant part of my party was woken up before 6.30 by the works starting, which was not something the hotel can control but would have been nice to be advised of.
Rooms were spacious and very clean and well equipped. Reception were very friendly and helpful.
Stayed in December 2023
Reviewed: 31 December 2023
Alexander
United StatesLocation in downtown Cologne, for the value, was unbeatable for the early December holiday period.
Stayed in December 2023
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