Not a problem with the hotel, but finding the parking structure was challenging for an out of country visitor. Read the instructions the hotel sends very carefully!

Very helpful front desk staff!

Stayed in May 2024

Poor sound insulation - lot of street noise - and noise from other guests in corridor.

Breakfast

Stayed in May 2024

Was a little loud during the night with people singing on the street below the window of our room.

Great location. Close to city center.

Stayed in May 2024

Everything was excellent. Would have like to have a bottle opener in the room for the minibar.

Nice, clean and welcoming.

Stayed in May 2024

Central location and very attentive and friendly staff. It's worth noting that the staff shows special care to guests during breakfast.

Stayed in May 2024

Excellent location, close to centre and train station. Staff very helpful, reception was manned 24 hours a day. Breakfast was lovely, lots of choice, very fresh, always replenished, staff very polite and nothing too much trouble for them.

Stayed in May 2024

There was no secure wifi

Stayed in May 2024

Very accommodating, lovely and helpful staff, great breakfast (included!), comfortable room and close to everything. Had a lot of niceties for your comfort.

Stayed in May 2024

Nothing not to like.

Great location at City Central, easy access to places to see and visit.

Stayed in May 2024

Great location in city center. Staff is very nice and helpful. I could park my motorcycle in locked backyard parking. Good breakfast. I can recommend.

Stayed in May 2024

I think it was a bit pricy.

Breakfast was superb! Staff was super polite! The room was great, clean and had everything you need.

Stayed in April 2024

Staff was exceptionally nice, especially the young receptionists are very nice, kind, cheering and helpful. As a solo woman traveller, everything was fine in the hotel and around. Breakfast was nice and enough. I stayed in a single room; room was clean and neat, cleaning lady was also very nice. Location is in the city center, very reachable to everywhere. I walked from train station and it was around ten minutes. Wish I could stay more! Hopefully in future I want to stay this hotel again.

Stayed in April 2024

The staff is very polite and helpful. Breakfast selection was great. We also used the sauna and enjoyed it. Great value for money in the center of Augsburg.

Stayed in March 2024

The breakfast is exceptional. The class! The location is excellent, just in the centre of the town ... The room is just what we need to rest after a tired trip. Thank you.

Stayed in February 2024

Wonderful elegant hotel with very impressive management, concerned for the well-being of the guests, finding time to speak to all of them. Will definitely return when in Bavaria. Good option for easy journey or commute to Munich.

Stayed in February 2024

Nothing

Mamy things but most of all the kindness and professionalism of the staff

Stayed in February 2024

Nothing

Located in Augsburg's down town, a few steeps from main sights and railway station, this comfortable hotel was a great surprise. The room was cosy and quite, fulfilling all you need for a pleasant stay there. The breakfast was wide, varied and very good. Special mention for all staff members for his sympathy and collaboration at all times that made feels like home.

Stayed in February 2024

Excellent breakfast.

Stayed in February 2024

I was expecting that the hotel will be more modern, which was not the case. Part of bathroom (the sink) was in the "entry" room. Walls were a bit thin. Not sure whether one can get scrambled egg for breakfast (I assume only if asking the personnel).

Hotel is really nicely located next to the public transportation hub. You can leave your luggage and they take care of it (giving a number etc).

Stayed in January 2024

There was nothing to not like. The elevator stopped a floor before our floor so we had one set of stairs with our luggage. Not a problem for us since we all had backpacks but maybe for someone else. My other comment is a booking.com issue that I have mentioned to them... in that hotels can say they have parking, when it is really nearby and sometimes costs a lot. I would just prefer to know this nearby and the costs ahead of time. I would still book. In this case the nearby was about a 3 minute walk! So I liked that! cost was 16€ for the 24 hours. The front desk indicated there were less costly but it was filled due to being so close the market.

We used this hotel to visit the Augsburg Christmas Market. We were able locate the property easily and we were able to park very close in a nearby parking garage. The room was very large and more than met our needs and expectations. Shower room was separate from the toilet room and both were quite nice. The Breakfast Room was very nice. I think people from the city might enjoy eating there as well. It seemed like people were coming in from the outside.

Stayed in December 2023

The price

Everything good, I could not have breakfast, had to go

Stayed in December 2023

excellent location, superb breakfast, awesome staff members, and we got the 1st row show to New Years celebration, as our windows were to the main street side, and what was more +++, that option if you close windows, room stays quiet, and noises from outside does not bother at all!

Stayed in January 2024

Location was wonderful for the holiday Christmas markets

Stayed in December 2023

Mid-morning on my first day, a male staff member knocked on the door and immediately entered the room before I could respond. If I had been undressed it would have been embarassing. He said he was there to check the contents of the mini-fridge. I shooed him away. I've never had this happen in any hotel before, ever. They can simply check it when I leave and bill me for any contents that have been used.

The room was spacious and comfortable, the center city location can't be beat. There are plenty of shops and restaurants in the area. It feels like a safe neighborhood. Despite its central location, street noise was minimal. I would definitely stay here again.

Stayed in December 2023