It's a little bit far from centre of town

Clean room, very comfortable bed and good breakfast

Stayed in May 2024

Bathroom fixtures a little rickety, tile needed some love. This isn't the hotel's fault but the area is very car-centric and the bus service is limited, especially on the weekend and in the evening, so getting to/from the city center and train station required planning and patience. There also aren't many restaurants or stores within walking distance (that aren't on base).

Terrific staff, easy walk to the military base, great breakfast buffet, good restaurant (with 10% off for hotel members!), lots of room to relax in the shared public spaces.

Stayed in May 2024

Sink didn't drain properly. Stains on rug in places.

Convenience

Stayed in April 2024

Room was very hot,

Location was good, people super friendly

Stayed in April 2024

The internet didn't work so well in the restaurant. I didn't like that I had a price, including taxes, from Booking.com and when I checked in several extra charges were being added. I have been staying at this hotel since 2012 but now I think I will have to start looking around. The prices have gone up so high and there are so many hidden charges after you check-in. Tourism is suffering because of businesses creating hidden charges to make extra money.

The staff here are really great.

Stayed in April 2024

I was on travel orders for work and secured my room as normal with credit card, however indicated I would pay hotel bill cash. I am not sure why my card was charged for the room a day before checkout and then on day of check out they proceeded to take my cash payment. The hotel receptionist should have realized the room was paid, however they did not tell me. My credit card was then blocked for a suspicious charge. i contacted hotel, and they apologized and said they are re-crediting my card. My cc company has informed me as of Friday, the card/payment still has not been credited. I am returning to Wiesbaden and staff member is staying at hotel on 28-29 March and i will assist him with check in and I hope my card is re-credited prior to my return.

The room was very nice, with updated decor and beds were very comfy. I asked for queen bed, however received two double beds but not a problem. It would be nice to have a mini refrigerator in the room if you have beverages that need to be cooled. Very quiet room. Hotel bar area, with pool tables and foosball machine, very nice. Very professional, polite and courteous staff.

Stayed in February 2024

Broken, incomplete, and limited babybeds avaiable

Location, bed, shower

Stayed in March 2024

The property is looking tired. The breakfast is good but very expensive.

The location and the staff

Stayed in December 2023

Nice place

Stayed in December 2023

The internet was not that great. I always had problems with it.

Breakfast was great

Stayed in November 2023

It was cold time, and in the hotell was no heating inspite of outside temperature around 10 celzius. Room has no refrigerator.

Breakfast very good, staff friendly and helpfull, clean and comfortable room.

Stayed in September 2023

Temperature of the room was too cold

Good price for quality of room

Stayed in September 2023

The A/C was not very efficient.

The bed was comfortable and the bathroom very large.

Stayed in September 2023

Pillows are uncomfortable

Close to my office. Entertainment in the lobby.

Stayed in June 2023

Charging for parking in the hotel at the edge of the town is crazy. It is not a city centre hotel to justfy the cost.

Hotel lobby is designed to give a feeling of the living room. Rooms are nice size,beds and bedlinnen excellent, great bathrooms.

Stayed in August 2023

Requested accommodation for a queen-sized bed was not supported.

Location and staff were great!

Stayed in August 2023

Location

Staff, restaurant, food

Stayed in June 2023

Our shower flooded (it was taken care of immediately!) and there were some strange spots on the wall next to the bed.

The hotel is in a great location. Close to downtown by car or bus. Breakfast was very good. In the summertime there is a nice patio for guests to enjoy a drink or have a meal. There's an ample amount of parking.

Stayed in June 2023

Air conditioning was a little weak.

Clean, close to the army base. Our son is there.

Stayed in June 2023

Old moldy smell in the room, killed 3 roaches crawling down the curtains

Stayed in June 2023

toilet wasn't properly cleaned

Stayed in May 2023

nice modern hotel in the middle of office buildings. bit far from the city centre. hotel was nice and clean

Stayed in May 2023

We wished there a fridge in the room. It seemed some rooms had them and some didn't. There was plenty of room for one in ours. Not a huge deal though. Also there was no clothes iron anywhere on the property apparently. That would've been nice, but again, no big deal. The room was suffering a bit from wear. Nothing too bad, but some stains on the carpet, chips in the furniture, etc. Bedding was very clean though.

The hotel has great spaces for hanging out, having drinks, and the restaurant food was better than I expected. The bar/restaurant staff were very kind and patient with our big group! The room we had was a very good size, plenty of room to spread out suitcases. We liked that it had a full length mirror and place to hang clothes. The bathroom was also spacious with a large shower and lots of counter space. It looked more modern and updated than the room itself. There's parking, for a cost, but it's convenient. The location is fine if you have a car or want to take the bus, which has a stop just across the street. The bed was huge and comfortable. It's also nice that there is a little shop to buy snacks, wine, waters, souvenirs, etc.

Stayed in April 2023

that you pay separately for parking while staying at the hotel, would seem this would be included since I’m staying at the hotel.

the staff were exceptional as always. this isn’t the first time I’ve stayed at this Penta Hotel.

Stayed in April 2023