No elevator, so if you carry heavy luggage, the staff will not help you carry it up the stairs. There was a smell in the room (alcohol/cleaning agent). Although they have refurbished the hotel and it looks great on the pictures, there is still a feeling of a train station hotel.

Not far away from train station, but the area was ok. Price ok. Hotel ok for a one-night stay.

Stayed in November 2022

The room felt a little dingy, probably down to the position.

Location excellent. The buffet breakfast was great with lots of choice, tasty food on offer. Whilst there are no tea/coffee making facilities in the room, there is access to a machine in the hotel reception area 24 hours daily. The room was clean, the bathroom was excellent and the bed super comfortable, providing a good night's sleep.

Stayed in December 2022

From what we could see there was no accessibility accommodations so you'll need to be prepared to walk up stairs to get to your room (unsure if there are any main floor rooms). The bath towels were a little thin but otherwise serviceable.

The room was comfortable with a decent bed and good shower. The breakfast, even though not included in the room price we paid, is outstanding - the best of any place we stayed on our 3 week trip. While not directly in the main part of the city, it is very close and we were able to easily walk everywhere we wanted to go sightsee.

Stayed in September 2022

Location excellent

Stayed in September 2022

Room small but functional, no evening food.

Excellent breakfast, quiet back street

Stayed in August 2022

/

clean, neat, kind personnel, close to both city and starion.

Stayed in August 2022

no elevator

excellent breakfast, friendly and helpful staff, clean room

Stayed in April 2022

Nothing, I had a great time staying there.

Nice hotel at walking distance from the city center proper (Porta Nigra), with friendly and helpful staff and a great value-for-money breakfast.

Stayed in April 2022

None

The room was spacious

Stayed in April 2022

Trier is not very big, so nothing is going to be very far away, but it was convenient for the train station and getting to the middle of the town. The room was comfortable and the shower good. Breakfast had a great range of cheeses, meats, fruit and breads, and was very good. Staff were very friendly and welcoming.

Stayed in April 2022

Good location, quiet, friendly helpful staff.

Stayed in October 2021

None.

Great location

Stayed in November 2022

It could have been closer to the pedestrian zone downtown! - but it was still within walking distance of downtown in one direction, and the train station in the other direction, so I never had to take a cab. I only had one small bag. Travelers with heavier luggage would need to take a cab there from the train station. The upper floors (where all the guest rooms are) are reachable only by stairs, which wasn‘t a problem for me, but could be a problem for others.

Breakfast was very good, a traditional German hotel breakfast. There were many choices of everything at the buffet. The bread rolls (Brötchen) were fresh. A plate of cold cuts and a plate of cheeses were brought to each table as guests arrived, as well as a pot of coffee. I love the old German hotel tradition of assigning each guest a specific table during their stay, as they did. The staff was very helpful, allowing me to check in early on arrival and keeping my bag for me after checkout so I could run some unencumbered errands before my train arrived at noon. The hotel is old but comfortably modernized and perfectly clean.

Stayed in September 2022

Hotel website needs to be updated with breakfast times - I believe breakfast now starts every day at 8.

Charming, a/c in our room, in easy reach of train station and Porta Negra.

Stayed in August 2022

NO LIFT!!! Had to carry our heavy suitcases up two levels. Aircon is pretty noisy and has no whisper mode. Parking is tricky with very little room to maneuver which is being made worse by charging 6 Euros for it... Oh, and the rooms look nothing like on the pictures in the brochure, it rather basic and the bathroom is very small... There is also no fridge in the room.

Breakfast was good (typical German/Continental), but could do with better labeling so you know what you are picking. Location was good (within walking distance of Porta Nigra). Quick free WiFi.

Stayed in July 2022

We (a Danish family of four travelling Germany and France by train) found the city of Trier to be an awful experience: run-down, chaotic, and dominated by ugly plastic facades and a total lack of city-planning (in spite of the few carefully renovated town houses), including the area around the lone and tired Porta Nigra, crammed in between ugly brand stores, burger joints etc.), and including the lack of access to the river, where heavy traffic dominates. Add poor food, and a general sense of desillusion and lack of aesthetic ambition (as opposed to the town of Heidelberg, for example). Likewise, we found the hotel to be dark and uninspired, placed in a somewhat neglected neighbourhood. Breakfast was equally dull, with everything wrapped in cellophane, and a very poor coffee on top. We left Trier after one night (having booked, and thus having to pay for, two) and went to our next stop in Metz, France a day earlier than planned. What a change!

Fairly close to the main station.

Stayed in July 2022

Rooms are not massive, but still good value for the price charged

Super nice staff, well designed rooms with a nice bathroom, great breakfasts. The location is absolutely superb, it's just a few minutes walk from all of Trier's main attractions

Stayed in May 2022

there was no one on reception and the restaurant was closed It only opened for breakfast and that was from 8 am which was too late for us- the rates of the room was a hotel price- this was only a pension and it was really disappointing- Also they could not print our bill off ... all in all a bit of a shambles of a place.. also when we came to leave having dropped our keys and let our selves out so we were out on the street we discovered the garage had been closed and locked so we could not get into our car!

the room and the location both excellent , and there was parking but see below as there was a problem with it !

Stayed in April 2022

no staff at the desk at any time. they don’t answer the phone. found a tick insect in the room, found no personnel to tell.

Stayed in September 2022

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in November 2021