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  5. Reviews of Pionier Hotel Hamburg Wandsbek

Reviews of Pionier Hotel Hamburg Wandsbek This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Dernauer Straße 11, 22047 Hamburg, Germany

#346 of 361 hotels in Hamburg

Guests' Choice

Review score

Based on 63 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    5.9

  • Location

    6.5

  • Facilities

    5.8

  • Staff

    6.5

  • Value for money

    5.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 10 August 2023

    5.0
    Not well maintained and lacking basic services
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    -Staff is only available after 14:30. -Rooms were poorly upkept and maintained, e.g. stains on floor, dirty walls, upside-down paintings. -most inconvenience comes from not being able leave your luggage at the property before or after check-out

    Had good water pressure.

    Stayed in August 2023

  • Reviewed: 29 November 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was declared that hotel is smoking free, but bathroom smelled of cigarette smoke all the time. Seems like someone was smoking somewhere in the nearest room, and we have all that smoke in our bathroom. We had a late check in and when checking in by phone we were asked for card details, including the svv code. It looks like it is a scam.

    Good location, comfortable pillows.

    Stayed in November 2022

  • Reviewed: 30 September 2022

    6.0
    Acceptable.One of the cheapest rooms in the area. Some basics are lacking and could be easily fixed.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The room lacked a proper waste basket, a safe and a fridge. The shower had a defective part and some details of the bathroom weren't very clean. Shower gel was empty on arrival. During the day music was playing in the hallway. The Window opens directly to a parking space - you should bring ear plugs if you want silence with the window open and use the curtains for privacy.

    Overall it was fine. Wifi is decent. The room had nice big windows but with thicc curtains so it was easy to regulate the temperature. The interior was basic but mostly in good condition. Staff was alright. The area was quiet, but...

    Stayed in September 2022

  • Reviewed: 19 July 2022

    4.0
    only book if have no other good option
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Toilets are not properly build

    No breakfast facility

    Stayed in July 2022

  • Reviewed: 25 June 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    the room doesn't have AC and Fridge. in the afternoon time the sunlight is in the room all the time and makes it so hot without AC it's impossible to stay in the room in the summertime. and since there is no room service which is understandable having a little fridge would help a lot to deal with the heat and stay hydrated.

    The location has good quick access to public transportation and a very quiet and nice neighbourhood. The staff are very friendly and polite.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    6.0
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 May 2022

    4.0
    Not worth to stay in the location
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 2 nights

    Owner or the Manager was not able to understand our issue, and did not fix the issue (toilets were not working as expected) even though we paid a lot of money for the stay and called him continuously. Extra 1 Euro / person per day was collected as city tax which was surprising.

    Not applicable

    Stayed in May 2022

  • Reviewed: 6 May 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    When we arrived, we had to pay EUR 187 instead of EUR 178 which was written in the booking. Also, they asked to pay an extra EUR 4 in cash without any check. Also, we had some problems with cards and they acted very mean.

    The hotel was fine as we expected, also with the room, we did not have any problems.

    Stayed in May 2022

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no good access for people with reduced mobility or a lot of luggage, as it does not have an elevator and also does not operate with fixed staff. That is, there was no one to ask for assistance since there is no receptionist or assistants, etc.

    The beds were super comfortable. Everything was clean and smelled good. It's a nice neighborhood with a nice view.

    Stayed in May 2024

  • Reviewed: 26 October 2023

    1.0
    It was costly for the facilities provided
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The rooms had no window at all , there was no ventilation at all. There was only one single bathroom for an entire floor which is not good for so many rooms to have the same bathroom

    Nothing

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from other Guests

    Everything was good

    Stayed in October 2023

  • Reviewed: 23 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is not worth it. It is dirty and of poor quality. They have no answer. They rented another room, but when I received it, one room was very dirty. It would be better if no one came to this hotel. It is very poor quality.

    Stayed in July 2023

  • Reviewed: 11 May 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was small and had no window and no bathroom. The shower and toilet were shared.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    1.0
    One of the worst accommodation I have been to, NOT recommended.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    - asked for a double bed, got two singles next to each other - beds were extremely uncomfortable, pillows are filled with nothing and the blankets were small - woke up with extreme neck and back pain - asked for a room on the upper floor got a room on the ground floor - you could hear the other visitors in the room next to you talk and scream, not able to sleep - room right next to the parking so you could hear cars the whole night - room door got forced open after I locked it when we left the accommodation during the day, people that work there didn’t know anything and did not care at all

    Stayed in April 2023

  • Reviewed: 24 February 2023

    3.0
    Pionier Hotel, Hamburg
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Toilet blocked Shower broken Bathroom had bad smells

    Location

    Stayed in February 2023

  • Reviewed: 9 February 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    shower drain did overflow, staff personally not reachable at their official hours

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    all in all decently
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    room parking lot location

    Stayed in November 2022

  • Reviewed: 7 August 2022

    1.0
    I would not recommend this to anyone.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There were live ants in our room when we checked in. We got another room but aside from no (visible) live creatures the room was still remarkably filthy. The staff was blasé and tried to charge us more than triple the amount for parking when we asked to pay for it with card.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    1.0
    a scam
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it seems the property was empty no people no staff. when I called they asked my a picture of my credit card ( only a thieves can request something like that). nobody wanted to show up.

    it is a scam

    Stayed in July 2022

  • Reviewed: 16 July 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it’s not clean

    Stayed in July 2022

  • Reviewed: 12 July 2022

    1.0
    Pathetic Don't Go there
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    i the room was pathetic and the bed was a spring mattress that is information that was not said when i was booking because i have very very bad back pain in spring bed. The toilet was dirty and nobody came to clean when we told them to clean. The towels that was handed to us was dirty. I stayed only for 2 days and i paid for three days

    Stayed in July 2022

  • Reviewed: 30 May 2022

    2.0
    Very poor
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I’ll tell you More — if you send me my receipt.

    Stayed in May 2022

  • Reviewed: 29 April 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Quadruple Room
    • Stayed 4 nights

    THE CAR PARKING COULD BE FREE OF CHARGE FOR CLIENTS

    Stayed in April 2022

  • Reviewed: 3 November 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    poor value for money

    nothing

    Stayed in October 2022

Showing 1 – 25

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