Sparkassenstr. 10, Altstadt-Lehel, 80331 Munich, Germany
#34 of 393 hotels in Munich
Guests' ChoiceBased on 1031 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.6
Staff
9.2
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 22 May 2024
Valerie
United StatesWe did need to change the room because the bathroom door hit the toilet and wouldn’t open all the way.
The breakfast was exceptional with many choices. The location was great-so close to Marienplatz, Residenz Palace, the Market Place, Hofbrauhaus, restaurants and gelato!
Stayed in May 2024
Reviewed: 19 May 2024
Marylou
United StatesNothing
Everything!
Stayed in April 2024
Reviewed: 15 May 2024
Charlotte
United StatesGetting to this hotel was quite stressful by car since there are so many people and bikes everywhere in this location. Hertz rental car gave us an SUV which later was great for other cities but for a busy city like this and in the heart of old town with narrow streets, it was a behemoth! We were so thankful to have them park it for us.
The staff was awesome. The front desk people were helpful and friendly. The valet service was so very much appreciated and the gentleman was really nice.
Stayed in May 2024
Reviewed: 13 May 2024
Randy
United StatesVery nice room. Great staff!
Stayed in April 2024
Reviewed: 12 May 2024
Jimmy
United StatesBreakfast and staff were the best!
Stayed in May 2024
Reviewed: 11 May 2024
Leonardo
BrazilLocation!
Stayed in May 2024
Reviewed: 10 May 2024
Susan
CanadaBed is tad hard, but not a deal breaker for me.
Great location, about a block from Marienplatz. Service is impeccable, staff are friendly. Well-sized bathroom, bright bedroom. Will definitely stay here again when I come back to Munich, and will recommend to family and friends.
Stayed in May 2024
Reviewed: 6 May 2024
Ami
IsraelThe decoration is little outdated
Great location, good breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Lynn
United StatesSee above. My room faced the Hofbräuhaus, and the nights were very noisy. Also, the slippers were huge. When I asked for a smaller pair, the maid said they inly have one size.
The breakfast was nice, but the room is not very pleasant. Crowded and noisy with uncomfortable chairs.
Stayed in May 2024
Reviewed: 5 May 2024
Margaret
United StatesHaving paid for a suite- I expected the it would be on a high floor and quiet. Unfortunately, we were on the first floor in a corner with a view of nothing. (Well, scaffolding and trash) On top of this, workmen began working directly out our window at 7:00 am. I spoke to the front desk and was told they would try to move us. They did not move us and we were offered no compensation for the discomfort and noise. A little disappointing. I have stayed at the Platzl many times over the years and had always had such a nice experience.
The breakfast is very nice. However, we were there for it on a Friday am at about 9:30 and they never filled up the fruit bowls or the sausages! But overall, it was good. The bar was great. We really enjoyed speaking with our bartender, a young lady. Sadly, she told us that they are closing down the current bar ( which has been there forever) and remodeling and moving it. Too bad- it is a real part of the ambience of the The Platzl.
Stayed in May 2024
Reviewed: 5 May 2024
Robyn
United StatesGreat location, up-scale, clean & quiet.
Stayed in May 2024
Reviewed: 5 May 2024
William
LuxembourgNothing
Beautiful, well appointed and well run hotel right in the heart of Munich
Stayed in May 2024
Reviewed: 4 May 2024
Peter
United StatesThe room was a bit small.
Great location, great staff, very good breakfast and a fun bar.
Stayed in April 2024
Reviewed: 2 May 2024
Patrick
United StatesNothing. Everything was great!
The location is SUPER for everything in Munich!
Stayed in May 2024
Reviewed: 29 April 2024
Clark
United KingdomThe scaffolding outside the window. Privacy was an issue.
Great room for us, and the staff are amazingly supportive and helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Tiffany
CanadaLocation is amazing Staff is friendly helpful and amazing
Stayed in April 2024
Reviewed: 23 April 2024
Somjai
ThailandCar park entry door and instruction
Stayed in April 2024
Reviewed: 19 April 2024
Ekrem
TurkeyBreakfast is excellent, sauna is very nice
Stayed in April 2024
Reviewed: 19 April 2024
Kimberly
United States3rd floor undergoing renovation. Slot of unexpected noise
Room was nice
Stayed in April 2024
Reviewed: 9 April 2024
Ingrid
New ZealandWarm friendly helpful staff. Excellent breakfast, comfortable beds, nice character building, great location.
Stayed in April 2024
Reviewed: 9 April 2024
Mariefs
NorwayIt was too loud to sleep with the window open, but too warm to have them closed as the wall temp control was not activated as it was unseasonably warm.
The staff went above and beyond at every point og service. The location is outstanding, the room was comfortable and well maintained.
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomBuilding renovations on going but these did not disturb us at all - very well managed.
Rooms were a good size. - complimentary water and juice in the room during the stay. Children given Easter treats on arrival. Good staff who were friendly.
Stayed in April 2024
Reviewed: 5 April 2024
Arina
Russiaupon check in they blocked 100 euros extra, at the check out they didn’t provide any cancellation receipt. so the amount is still not on my card and not sure when I receive it. basically very strange story as always the hotels do provide the receipt of payment cancellation
location
Stayed in April 2024
Reviewed: 3 April 2024
Cindy
United StatesSmall room
Location
Stayed in March 2024
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