nothing really the bar wasn’t open very late but maybe that’s time of year. the lovely staff pointed me to the next door bar and there are many many bars and restaurants in the area

central location lovely staff nice size room and very clean

Stayed in April 2024

The service was great. Location was excellent.

Stayed in April 2024

There was no sitting area. Having to pre-choose the breakfast and timing was a bit constraining. And it was expensive.

The room had everything you needed, was well designed and very comfortable. It was very centrally located and was very quiet. (Our room didn’t overlook the river).

Stayed in April 2024

Location. Ease of Parking. Lovely staff

Stayed in March 2024

Really comfortable and pleasant staff

Stayed in March 2024

Trying to fill out business form for tax off

Clean organised very comfy bed

Stayed in March 2024

The AC turned off in the middle of the night then I couldnt work out how to turn it back on.

Loved the location, breakfast was lovely and the staff were super friendly. The bed was so comfortable!

Stayed in March 2024

We reserved a junior suite for 3 adults which meant that one had to sleep on the large sofa bed. It is a really big sofa bed, but the mattress was horrible. It was so soft and denned in the middle that in the second night the one sleeping on the sofa bed decided to completely sleep at the better supported end of the bed which was the headpiece and about 25% of the space. Additionally, it was impossible to turn off the A/C in the room. It was always on heating or cooling, except for when the windows were (both!) opened. The person sleeping on the sofa bed was also sleeping in the ventilation of this A/C. Because it is carnival season and there is a karaoke pub located opposite the hotel, we could not open the windows at night, because it was too noisy outside.

The hotel is super central, close to public transport and the river side as well as shopping. There are quite many pubs, restaurants and bars around, however, I would recommend to ask the hotel staff or people around of the same age group for advice. We found ourselves a little lost between relatively old tourists and locals in the pubs. Caution: If you are coming for the weekend, shops are closed on Sundays!! The breakfast is a la carte and the hotel asks to kindly mark your breakfast options on the menu and put it in front of your room door before 6:30AM. I personally found it really worth the money. Because we were three persons on the room, we made a little mistake while marking our breakfast on the menu, so it was not prepared, however, the kitchen was super fast in correcting the mistake. We really liked how quiet the hotel was and that we had everything in walking distance. The facilities were very clean and tidy.

Stayed in February 2024

Nothing

Everything was perfect

Stayed in February 2024

Wasn't happy with the tourist tax not advertised on booking.com

Good locaton, great breakfast. The staff extremely friendly.

Stayed in December 2023

Nothing

Wonderful hotel, we had such a gorgeous room. The staff were brilliant, so friendly and helpful. The location was right on the river and very close to the main train station.

Stayed in December 2023

We left our bags for a couple of hours before check in was actually available to us (we were early). So surprised when the final bill had a charge for this - especially when the facility was offered and no mention made of there being a charge.

Location - large room - great shower. Hotel was quiet (not busy & restaurant closed during our stay). Were not concerned about the restaurant - there are plenty in the area. We picked this hotel for its location near to Christmas markets and cathedral . Proximity to the train station was also a bonus - (on departure just walked to the station for a train to the airport).

Stayed in December 2023

Great location for the station and the Christmas markets. Central for Old Town and river but also quiet. Smart room that was v comfortable.

Stayed in December 2023

The pillows, they were too soft

We liked how central your hotel was to everything

Stayed in December 2023

Very close to the city center and 3 christmas markets

Stayed in December 2023

There was a very unpleasant smell of sewerage system in the bedroom and we had to stay with open window in the cold days for fresh air.

Stayed in November 2023

Not a single thing comes to mind.

Great location, short walk from main train station, and easy access to restaurants, shopping, and the very festive Christmas markets. We also enjoyed the on-site bar and restaurant.

Stayed in December 2023

Great location, very close to the Dom. Very helpful and friendly staff. Lovely hotel

Stayed in December 2023

Breakfast was only okay. Our eggs Benedict had way too much Hollandaise on it. Pillows on the beds were an odd shape and very very soft which was a bit awkward to sleep on.

Excellent location - so close to the cathedral and nearby Christmas markets. Nice bar with good service. Looked like a lovely beer garden out the side of the building. Room was a good size with nice view of the Rhine. Good size bathroom. Shower was very nice. Helpful staff.

Stayed in December 2023

Unfortunately there was a bit of an issue with the shower drain.

Spacious clean room with a large and comfy bed and a great view of the river and bridge. Easy and short walk to and from the train station and impressive Cathedral and nearby a Christmas markets.

Stayed in December 2023

Nothing

The property was lovely and the room was very comfortable and clean and the hotel was in a great location close to Cathedral & markets. The staff were very friendly and welcoming and gave maps explaining were to find the Xmas markets and other things.

Stayed in December 2023

If you are travelling with friends, wc door doesn’t close fully.

The room was very big and comfortable. Clean and staff very attentive. Location is great. 7 min walking from HBF and in front of the river. Due to snow storm, my friend had to stay with us, we told reception staff and he was able to stay one night us paying a very reasonable price.

Stayed in December 2023

At this time of the year, restaurant not open for breakfast, and other than Christmas markets, not too much going on, pretty dead around…The reception person when we left was good, but when we arrived, the person was challenged in answering our basic questions and be pro-active. No information about how to get into the hotel at 9:30 pm, nobody at reception (no information about this closing of reception when we checked in…) and and no explanation on where to put the key to unlock the door to the rooms (the outdoor one pretty obvious… it is the indoor one). Closer to a AiBnB service (and we got better with them) than an hotel…

Good bed, clean and well located.

Stayed in December 2023

No kettle to make tea in the room

Wonderful location near everything. Lovely staff, clean, good breakfast

Stayed in November 2023