Kreuzstraße 18, Altstadt-Lehel, 80331 Munich, Germany
#274 of 392 hotels in Munich
Guests' ChoiceBased on 211 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.3
Facilities
7.5
Staff
8.5
Value for money
7.8
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Jack
United StatesNo hair conditioner
Location
Stayed in May 2024
Reviewed: 26 May 2024
Kim
United StatesThe carpet. Seemed old and musty a little.
The location was really nice. Felt close enough to the cool stuff. The room was nice, lots of space. Beds nice.
Stayed in May 2024
Reviewed: 12 May 2024
Stacie
NetherlandsVery clean!
Stayed in May 2024
Reviewed: 29 April 2024
Varvara
RussiaThe furniture is old, and our king size bed in reality were two single beds staying together. Not so comfortable when you booked a king size bed. The elevator was broken, and there’s no even tea pot in the room. If 30-40 euros cheaper I wouldn’t say so. But for 120 euro per night one could expect a bit more.
Nice location and a clean room with a fresh bed linen.
Stayed in April 2024
Reviewed: 19 April 2024
David
United KingdomHad to check in round the corner but this only took a few minutes.
Good location between Hbf and City centre. Room clean and comfortable beds.
Stayed in April 2024
Reviewed: 15 April 2024
Laszlo
IrelandThe reception is in another building.
Nice stuff, great rooms, clean and perfect location.
Stayed in April 2024
Reviewed: 9 April 2024
Pitsanupong
ThailandReception in another buiding make us stun at the first time.
Good location and clean room.
Stayed in April 2024
Reviewed: 1 April 2024
Tigran
ArmeniaService
Stayed in March 2024
Reviewed: 27 March 2024
Rok
SloveniaReception is in another hotel, around 150 meters away. No problem for me. But they don't inform you about that location after booking. So, you must walk to hotels doors, where you can read, that you must go to "Hôtel du Train" reception.
Stayed in March 2024
Reviewed: 23 March 2024
Diana
BelgiumI would have loved to know in advance that the reception was around the corner
Super location
Stayed in March 2024
Reviewed: 23 March 2024
Angeline
MalaysiaAll good
Spacious
Stayed in March 2024
Reviewed: 2 March 2024
Bogdan
United KingdomWe liked everything, apart from the shower curtain around the shower, it didn’t really work. Also it would be even better to have a kettle and tea/coffee.
The location is great! It is clean with daily housekeeping. You get a key at a different hotel close by. There is no staff or reception at the property. Everything was very good.
Stayed in February 2024
Reviewed: 25 February 2024
Marianna
ItalyThere is no breakfast service unfortunately
Clean, comfortable, great staff!
Stayed in February 2024
Reviewed: 5 February 2024
Katarzyna
United KingdomLocation and size
Stayed in February 2024
Reviewed: 29 December 2023
Ambreen
Saudi ArabiaThe the place is bit gloomy
Location
Stayed in December 2023
Reviewed: 28 December 2023
Siew
United Kingdomno kettle in the room. But available to rent from reception on nearby building.
A quiet area in the old town.
Stayed in November 2023
Reviewed: 22 December 2023
Betsy
United StatesThe elevator is a bit sketchy and does not always work. Check in is around the corner so there is no reception on site. The pullout sofa is incredibly uncomfortable.
Location is outstanding. We had the apartment on the top which is really great for a family. Nice high ceiling and wood beams. A nice little kitchen and the fridge was stocked iwth a few items like milk and bread which is very thoughtful.
Stayed in December 2023
Reviewed: 16 December 2023
Victoria
United StatesAnyone with mobility issues will struggle with the steps leading to the small elevator.
Excellent location close to old City Hall, Christmas market, and shopping. The female desk staff are exceptionally helpful.
Stayed in December 2023
Reviewed: 16 December 2023
Victoria
United StatesThat reception was in another building around the corner.
Location. A nice size room.
Stayed in December 2023
Reviewed: 7 December 2023
Tamas
United KingdomClean, nice staff
Stayed in December 2023
Reviewed: 2 December 2023
Fulya
GermanyBeds were squeling, furniture was outdated, wall to wall carpets were of course as clean as they could be after many years of use.
Great location, large rooms, a fee minutes away from the attractions and shops in the old town, Rewe is just across the street.
Stayed in December 2023
Reviewed: 26 November 2023
Jae
United StatesOne of the beds was very squeaky and uncomfortable (spring mattress). Other mattresses seem to be foam material and wish all mattresses were the same kind.
Location was great, and the room was clean and spacious for our family of 5.
Stayed in November 2023
Reviewed: 18 October 2023
Payan
MexicoThe inner building decoration
The location and the space
Stayed in October 2023
Reviewed: 14 October 2023
Tamara
CanadaThere was no kettle in the room for morning coffee/tea, but one was was provided when we asked. The tiling in the shower stall allowed the water to run out of the basin to pour onto the floor even though we tried hard to position the curtain to avoid this. It was an easy clean up with one of our towels.
The room was very clean. We used the provided fan to keep the room cool. We could use the small elevator to bring our luggage to the 4th floor. The front desk staff in the hotel around the corner where we checked in was very friendly, efficient, and accommodating.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content