Our room was smelling old cigarettes', so it was clearly someone had been smoking there.

Nice hotel in a good location, was close to the place where we was attending to a game conference. Hotel staff was super helpful. Breakfast was good with excellent variations.

Stayed in March 2024

Nothing

The room

Stayed in March 2024

The lady at the reception was fantastic!

Stayed in November 2023

Couch bed was moldy and not very clean.

Very friendly, helpful staff.

Stayed in August 2023

The only thing we had an issue with was beyond the control of the hotel - lots of construction made it hard to at first find the hotel. Additionally, accessing the garage was not easy. I think a message about the construction with a welcome email would be helpful and a little map at checkin with directions to the garage access would have helped.

Beautiful hotel with a great location. Breakfast was fantastic and the staff amazing. Even the parking garage was clean, well-lit and provided easy access to the hotel once you’ve parked.

Stayed in July 2023

The ventilator above the suspended ceiling was a little bit too loud during the night and it wasn't possible to turn it off. There could be more choice of English channels in TV or a Netflix app.

Good location, close to the grocery shops and in a nice and quiet neighborhood. All amenities were there, nothing was missing. Little welcome pack was also a nice touch. The concierge was very friendly and doing their best to assist. Fabulous breakfast!

Stayed in June 2023

Nothing

Room was nice and breakfast was also really nice. It is a good thought that we could use water and coffee machines whenever we want for free.

Stayed in July 2023

Couldn't drop temperature of room...very warm.

Nice vibe. Nice large room.

Stayed in July 2023

Very clean, comfortable, bright and stylish

Stayed in June 2023

To be honest, nothing. The whole experience was nice. There's nothing that I disliked. Ok, even though they have a nice coffee machine, I wouldn't say I liked the coffee, but I guess that is a personal preference and has nothing to do with the hotel :)

As a celiac person, the expectations for breakfast are always low. However, the hotel provided high-quality products and even had a dedicated toaster for gluten-free bread. It might seem like a small detail, but it makes a huge difference for celiacs.

Stayed in May 2023

Room was a bit cold no extra blankets available in the room and thermostat is not customer adjustable

Very friendly staff nice new hotel peaceful and quiet at night. There are lots of nice places to eat within a fifteen minute walk and it's a very convenient place to stay if you are going to a concert at Fabrik

Stayed in March 2023

I must start with their amazing breakfast! Great coffee (all day!), many toppings for granola, healthy options and more filling options. The rooms were very, very clean. Comfortable beds and a cozy feeling given they are hotel rooms. We appreciated the staff and their kindness!

Stayed in September 2022

Air conditioning was set to high so was quite loud during the night.

Breakfast excellent especially gluten free options which I needed for coeliac diet.

Stayed in August 2022

Poor breakfast,

Nice room, great location for Volkparkstadion. Excellent parking for electric car

Stayed in July 2022

So above

Everything was fine, but room service didn’t refill shampoo and kitchen wipes, even though we had asked at the front desk and the information had been passed along. Also there was no cheese or charcuterie for breakfast, which was a bit odd. Otherwise breakfast breakfast was fine. The people at the desk and the kitchen staff were really friendly and helpful, especially with my kid, he’s a bit shy but felt really welcomed and warmed up to the place quickly. We loved the fact that the family rooms come with a dish washer, but two tabs or three would have been nice (we only got one).

Stayed in July 2022

It would’ve been nice if the desk was not bolted to the wall. That way we could’ve used it as a table when the two of us ate together.

exceptionally helpful and cheerful staff. Plus making the coffee machine available at all times was such a welcoming touch.

Stayed in June 2022

I had requested either a King, Queen, or two twin beds together however the room was arranged with two separate twin beds. Not really a deal-breaker since I put the beds together myself, however, would've been nice if the hotel would've honored that which was requested via the reservation.

Everything was great, especially the staff who were very friendly and able to assist with any matter. Breakfast was also very good and included a wide variety of options. The location was also fantastic as it is very close to everything including but not limited to the supermarket and public transportation. Walking distance from many eatery places!

Stayed in April 2022

No diner possibilities apart from the Moxy next door (of which the food wasn’t great, regardless on all efforts from the very friendly staff). Entry to parking very small (and we couldn’t find it immediately, on the left (back) side of the entrance.

Great for a stopover on the way to Denmark. Nice interior, comfortable beds. Spacious rooms. Fully equipped kitchen.

Stayed in April 2022

One person from reception. Found two small piece of chips in the room as checked in.

Brand New Hotel Good Location Gym was OK Good Big Safe

Stayed in March 2022

It is far from city center

Cleanness

Stayed in December 2021

Very comfortable bed. Good shower. Adequate breakfast Sufficient parking space under the hotel

Stayed in November 2021

Room was cold. Heating was not working properly. I had reported several times in my e night stay, but no one came to take a look at the issue. Besides this issue, everything was fine.

Stayed in October 2021

Nothing

The beds

Stayed in September 2021

The view and the location is so unpleasant

The rooms are nice

Stayed in May 2024