Kleinschmidtstrasse 12, 69115 Heidelberg, Germany
#50 of 81 hotels in Heidelberg
Guests' ChoiceBased on 145 hotel reviews
8.0Cleanliness
8.6
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
9.3
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 15 May 2024
Sarah
United KingdomBeing British, I do like a kettle in the room, but as with many German hotels, there was no kettle. A bottle of water is provided.
Lovely location next to the church (bells stop at night!) and spacious twin room, with comfy beds. Good WiFi. The hotel is easy walking distance from the railway station, and walkable to the old part of town and castle.
Stayed in May 2024
Reviewed: 9 May 2024
Brian
United KingdomNothing we didn't like all was okay
food and serice
Stayed in April 2024
Reviewed: 19 April 2024
Ivan
AustriaBreakfast a bit expensive for the choice that you get. Sound insulation of the rooms not great.
Big and clean room, with space to work. Large windows for plenty of light, but also thick curtains to block it. Practical location. Kind staff.
Stayed in April 2024
Reviewed: 14 April 2024
Ting
GermanyIt needs renovation to get rid of old stains of using. Wooden building structure is a bit annoying when cracking and nocking sounds are nonstop.
Location. Friendly staff.
Stayed in April 2024
Reviewed: 18 March 2024
Patrick
United StatesBathroom was tiny, even by european standards. Finding the entrance was a little difficult, as there wasn't actually a sign for the hotel at the entrance. Parking is non-existent.
Room was large, which was nice.
Stayed in March 2024
Reviewed: 22 February 2024
Don
United KingdomGreat hotel in a good location. The staff were friendly and really helpful.
Stayed in February 2024
Reviewed: 19 January 2024
Hannah
New ZealandGreat value for money. Rooms were comfortable and clean. Staff were very friendly and helpful.
Stayed in January 2024
Reviewed: 6 January 2024
Robert
United StatesNice spot, friendly staff. Clean, comfortable, and good value.
Stayed in January 2024
Reviewed: 14 December 2023
Severin
United StatesThe old decor gave the feeling that the hotel wasn’t clean (although it was). It would go a long way if they would remove the red carpet in the rooms. The bathroom had a weird smell.
The staff was very friendly & the location was excellent. It was a 15 min walk to drop our rental car off at enterprise, and a 15 min walk the other direction to the old town (where the Christmas market was held). There were several grocery stores, book stores, bakeries and coffee shops nearby. The s-bahn and bus stops were a short 3-4 min walk away, which was very convenient. The room we stayed in was large and had plenty of room for the baby’s pack-n-play that they lent us free of charge. We had a great view of the church out our window. The room was several floors high without an elevator, but that didn’t bother us as it’s pretty common in Europe. We were encouraged to leave our stroller on the bottom floor and felt safe doing so. It was fine and no one messed with it during the 3 days/2 nights we were there. We opted out of breakfast so we can’t speak to that.
Stayed in December 2023
Reviewed: 7 December 2023
Vicki
United KingdomLovely friendly staff. Well positioned location between station and old town. Small and personal.
Stayed in December 2023
Reviewed: 20 November 2023
Blesilda
PhilippinesMore fresh fruits
Breakfast was very good. The staff are very good .
Stayed in October 2023
Reviewed: 1 October 2023
Per-olof
SwedenQuiet yet central location. Friendly and helpful staff. Nice bathroom and comfortable beds. Good breakfast.
Stayed in September 2023
Reviewed: 8 September 2023
Fiona
United KingdomUnfortunately it was very hot so room even with fan was oppressive
Location
Stayed in September 2023
Reviewed: 22 July 2023
Elizabeth
United KingdomGood welcome. Pleasant area to stay, not too far from the station and a lively restaurant below. Good sized room but a bit old fashioned. Decent bathroom.
Stayed in July 2023
Reviewed: 27 June 2023
Elizabeth
United KingdomHard to squeeze gels out of their containers. Soap dish (no soap) needed a scrub. No-one at reception after 9pm. No street plans seen until I enquired on last day: there were some but with no useful detail.
It was good to have a fan and a bath. Very clean, spacious room, nice décor, TV worked well. I used the restaurant one night. Location near to tram stop and also walking distance to main station. Mainly quiet. Good breakfast and coffee in pleasant room.
Stayed in June 2023
Reviewed: 25 June 2023
Eugene
CanadaThe room was fine, but the absence of air conditioning in a hot day makes it hot. The hotel provides the fan and it helps. Somewhat.
The staff is great. Friendly, knowledgeable and helpful. The breakfast is good.
Stayed in June 2023
Reviewed: 22 June 2023
Rick
United StatesRoom was very spacious and clean. Hotel staff were very attentive and helping with anything.
Stayed in June 2023
Reviewed: 12 June 2023
Thanaporn
Thailandnot many restaurants and shops around, the main entrance door is very heavy :-)
friendly and helpful staff, nice breakfast, spacious room, not far from main train station, tram and bus station which go to city center... it is all in walking distance. Nice view from breakfast room.
Stayed in May 2023
Reviewed: 28 May 2023
Gali
GermanyThe staff are very nice and welcoming! 😊
Stayed in May 2023
Reviewed: 28 May 2023
Clifford
United Statestoo many steps, I was not prpared
Stayed in May 2023
Reviewed: 18 May 2023
Wouter
NetherlandsEverything OK.
Excellent location to visit the city center. You can park your car in the neighborhood with a ticket that you can get at the reception (for additional cost of course). If you do not look for businesshotel but for family owned traditional hotel, this is a nice choice.
Stayed in May 2023
Reviewed: 27 April 2023
Heba
GermanyThe ventilator in the bathroom is too loud. Breakfast is unfortunately too basic and lacks variety, wasn't worth the amount charged
Location was good. Staff are Friendly. Room was clean and comfortable
Stayed in March 2023
Reviewed: 20 April 2023
Joanna
United KingdomWell located in between the train station and the town. Room is quite basic but was big and clean. There is no elevator.
Stayed in March 2023
Reviewed: 10 April 2023
Lynette
South AfricaThere is no lift, but the personnel helped us with our luggage.
From the minute we walked into the hotel is was great service with a smile. Breakfast was great and also done with exceptional service. The room was big and the bed comfortable. The lady was so helpful , she gest a ten out of ten , and we was able to see the best of Heidelberg.
Stayed in March 2023
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