Kleophastrasse 11, 77977 Rust, Germany
#7 of 23 hotels in Rust
Guests' ChoiceBased on 131 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.4
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Erik
United StatesNothing.
We enjoyed everything of this hotel: the room was spacious and cozy with a nice balcony and peaceful views, the staff great and always available to help; breakfast was great with both salty and sweet options and it is at a walking distance from Europa Park. We will definitely stay here again in the future!
Stayed in June 2024
Reviewed: 27 May 2024
Kathy
SwitzerlandChoice of room layout/type - we booked a quadruple room (2 adults / 2 children) and we were given a room with 1 large bed and bunk beds. In theory, bunk beds are great, but as our daughter is only 2 years old, it wasn't the safest choice for her and we found both kids sleeping in the large bed with 1 parent, and the other parent in the bottom bunk.
The room size was great (quadruple room), breakfast had a nice selection of bread, pastries, fruit, deli meat, cheese...etc, the hotel was very accommodating of allergies and provided us with alternatives, the staff were super friendly and helpful, and you can't beat the location - so close to the main entrance of Europa Park.
Stayed in May 2024
Reviewed: 8 April 2024
Shimin
Switzerlandthe price is a bit high, -10% less would be even perfect.
room is very spacious for 4 of us, me, my husband and the 2 low-age kids. 7-10min walk distance from europa park. Restaurants are all nearby. The breakfast is good. I believe one can get what he expects.
Stayed in April 2024
Reviewed: 2 April 2024
Fenech
MaltaI wish just we had a small kettle in the room to be able to make tea/coffee
I really liked the bkfast selection. The location is perfect 3minute walk to europa park/bustop Super friendly staff Spacious room Big spacious bathroom with walk in shower
Stayed in April 2024
Reviewed: 5 January 2024
Ophélie
SwitzerlandNothing
Really friendly staff. Good location. Parking. Really clean. Good size room. Good breakfast
Stayed in December 2023
Reviewed: 31 December 2023
Julia
United KingdomLovely, clean and spacious room with comfortable beds and extra unexpected touches like being able to buy reasonably priced refreshments to take to our room.
Stayed in December 2023
Reviewed: 19 December 2023
Elizabeth
United KingdomIn the rest room it would have been helpful to have a kettle available to be able to make a cup of tea. Plenty of cold drinks and snacks to purchase but no facility to make a hot drink outside of breakfast hours.
Exceptionally clean. Staff were very pleasant and helpful. Easy to charge our car overnight. Breakfast was great, plenty of choice. Would definitely return.
Stayed in December 2023
Reviewed: 6 December 2023
Loïc
SwitzerlandThe location near the park entrance is perfect. The breakfast had a little bit of everything and was quiet good.
Stayed in September 2023
Reviewed: 2 November 2023
Dixon
SwitzerlandEasy arrival & ability to leave car at the Hotel the day of arrival/departure was wonderful! A super easy walk to Europa-Park. Inclusive breakfast included a good variety/selection & was a great start to the day.
Stayed in October 2023
Reviewed: 20 August 2023
David
United KingdomThe only slight negative is that I found the pillows really uncomfortable. They are fairly large, but floppy as if they are filled with cotton wool balls! Initially we only got one each but asked for extras which made things a bit better. The hairdryers were in the bathroom and not in the bedroom which does mean that I hogged the bathroom for a bit longer before the next person could go in!
We had to move our holiday a few weeks earlier at the last moment. Our original hotel was fully booked and this was all that I could find. Initially I was slightly worried as there was no restaurant for an evening meal, and nobody available in the evenings if any problems. I was worried about finding restaurants nearby. I needn't have worried. Everything about the stay was great. We checked in late after the staff had left, but we had been sent a pin code to access our keys from the key box and that process went smoothly. There are snacks available to buy in the evenings - chocolate, crisps, water, beer, wine. The room was comfortable and very quiet. There are a handful of pizza,pasta restaurants within 5 minutes walk which was perfect for us. The walk to the Europapark entrance was only about 5 minutes. If you've ever been to Alton Towers and made the long trek from the carpark to the entrance gate - this is less of a walk than that! The breakfast was nice, a good selection of items and some hot items as well as the cold buffet. No problem getting a table in the mornings. Overall I was really happy with our stay. I think that it probably worked out even better than the intial hotel I had booked would have been - even though that had a restaurant - due to the proximity of other restaurants nearby. A word of warning for Europapark visitors though. We had bought silver passes and couldn't visit on the Saturday. And our flights home weren't until the Sunday. There are literally NO restaurants open for lunch in Rust on Saturday apart from the on-site hotel restaurants. If we ever go to Europapark again I would definitely consider staying at Hotel Lowen Garni again and would recommend it to others.
Stayed in August 2023
Reviewed: 18 August 2023
Vanille
FranceThe staff was so incredibly kind ! They made us feel at home. There’s an open room in the lobby for everyone to enjoy just like if it were our own living room. Extremely close to europa park like 3 to 5 minutes by feet. The room is modern and simple and the beds are super comfortable. Everything was perfectly clean as well.
Stayed in August 2023
Reviewed: 3 August 2023
Shahad
Saudi ArabiaThe staff are really nice and friendly, the place est very clean, the breakfast is amazing
Very beautiful and clean
Stayed in July 2023
Reviewed: 30 July 2023
Darko19820
Switzerlandthe staff was very kind they tried to help us with everything we asked .... very very clean room!!!! I will definitely go again
Stayed in July 2023
Reviewed: 29 July 2023
David
United StatesThere is no kitchenette or even a kettle in the room
Nice breakfast, a good place for large familys
Stayed in July 2023
Reviewed: 28 July 2023
Danielle
SwitzerlandPower outlets would be nice on the bunk beds. My teens felt little lost when they couldn’t charge and watch or had to get out of bed before sleeping to charge their phones.
The location was excellent, the staff super helpful. The room was comfortable with a comfortable bed. The breakfast was very good. Members of your party are welcome to hang out in the lobby if they do not want to go to Europapark. Snacks and drinks can be purchased while you wait. We will stay here again when we go to Europa park again.
Stayed in July 2023
Reviewed: 21 July 2023
Mohammed
Saudi Arabiabreakfast it’s delicious
Stayed in July 2023
Reviewed: 14 July 2023
Pavel
NorwaySafe was not working (seems to be locked by previous guests and not unlocked begore our arrival). We arrived late and weren't willing to deal with it. It was disappointing to find out that the reastaurant is permanently closed, and I only got a message about it after booking was complete. But we found another good restaurant nearby ( Hardy's).
Rooms are clean and renovated. Good breakfast, very good coffee.
Stayed in July 2023
Reviewed: 4 July 2023
Antonio
Switzerlandjust missing one vegetables an other products in the breakfast
cleanliness
Stayed in July 2023
Reviewed: 3 June 2023
Sophie
LuxembourgReally well located and ideal for family!
Stayed in June 2023
Reviewed: 1 June 2023
Tracey
Switzerlanda super intimate hotel so convenient for Europa Park with a parking. we had a fabulous balcony with our ground floor room,
Stayed in May 2023
Reviewed: 29 May 2023
Elaine
SwitzerlandThe hotel has not a lounge area, mostly tables and restaurant (cosy). Not a problem in itself but it would have been nice.
Good bed/mattress, shower, bed linens, clean, quiet.
Stayed in May 2023
Reviewed: 29 May 2023
Bartosz
SwitzerlandVery nice and helpful staff, super clean. Great location for Europapark or Rulantica visitors - 7 minutes walk to Europapark. Fully recommend for families and not only 👍
Stayed in May 2023
Reviewed: 21 May 2023
Rakan
SwitzerlandThe pillows on beds were not that comfortable :/ 
so cozy and clean plus it was very close to Europa park , also the staff were so friendly and welcoming.
Stayed in May 2023
Reviewed: 19 May 2023
Nghia
Switzerlandeverything. fantastic breakfast, friendly staff, great location for Europa Park
Stayed in May 2023
Athens, Greece
Polinérion, Greece
Chorafakia, Greece
Homer, USA
Tsubame, Japan
Waiblingen, Germany
Chalinargues, France
Dawei, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content