An den Dominikanern 5-7, Altstadt-Nord, 50668 Cologne, Germany
#30 of 239 hotels in Cologne
Guests' ChoiceBased on 293 hotel reviews
8.5Cleanliness
9.1
Comfort
8.6
Location
9.7
Facilities
8.5
Staff
9.6
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2023
Stephen
United KingdomNo air conditioning and lots of street noise with open windows
Location
Stayed in June 2023
Reviewed: 24 June 2023
Alessandro
AustraliaClean comfortable rooms
Great location
Stayed in June 2023
Reviewed: 20 June 2023
Heba
EgyptI forget my personal key at the Hotel and they co-operate very well to get it back at Egypt
Stayed in May 2023
Reviewed: 19 June 2023
Rudi
GermanyNothing !
We had to leave early, hence no breakfast. The location of the hotel for us is ideal, only a few steps from the railroad station, the cathedral, the shopping area and public transportation. The owners are super friendly and accommodating.
Stayed in June 2023
Reviewed: 16 June 2023
Erin
United StatesThey are very up front about this, but there is no elevator. It’s a small and somewhat winding staircase. I am in Germany for two months and have a very large suitcase as well as a carry on suitcase, so this proved to be very difficult to go to the fourth floor (fifth floor American standards) with so much luggage. The hotel is very up front about not having an elevator, so this is not a negative!! Just something to be aware of if you’re like me and have a lot of luggage…
The location was very nice! Easy two minute walk from the train station and the cathedral. Quick 10-15 minute walk to anywhere else in the city I wanted to visit. The room was nice and it had a nice fan to use. I needed to check in after the front desk had closed and it was very easy. Staff was very kind! There are two kiosks right next door which is very convenient as well!
Stayed in June 2023
Reviewed: 7 June 2023
Marilyn
AustraliaArrangement of furniture in the main living area
The apartment was spacious, and the bed large and comfortable
Stayed in May 2023
Reviewed: 29 May 2023
Pamela
AustraliaThe hotel is 5 mins walk from the main train station and the Cathedral. From our small balcony we had a view of the Cathedral. The room was small for two people but met our needs. We appreciated having tea making facilities in the room. The bed was comfortable and the soundproofing so good that we slept well and were not bothered by the Cathedral bells. We arrived at a time when there were events on in the city and hotel rooms were at premium prices.
Stayed in May 2023
Reviewed: 16 May 2023
Graziana
MaltaThe stairs as there is no lift and the arrogant receptionist that when we told him, he said next time book direct with us and not via booking.com
Nice room
Stayed in May 2023
Reviewed: 11 May 2023
David
United KingdomSome people may struggle with all the stairs - it's fine though I was on the top floor and I'd have hated to reach the bottom and realise I'd left my phone behind ///
Brilliant location, just a couple of minutes from the station and the cathedral, around the corner from the shopping area and plenty of bars and restaurants, but it was quite on the street. Staff very friendly; nice room; the breakfast was great.
Stayed in April 2023
Reviewed: 8 May 2023
Ewa
GermanyGreat location - just a few steps from the Central Station and the Cathedral. Very friendly staff. Funny signs in the room made me smile even after a very long joruney on the arrival day.
Stayed in March 2023
Reviewed: 29 April 2023
Ursula
Spainnice and quiet, very clean, friendly staff
Stayed in April 2023
Reviewed: 28 April 2023
Jayne
United Kingdomonly the colour scheme just a personal preference
it is only a 5 min walk from the train station and great location walking to the Cathedral and city centre.
Stayed in April 2023
Reviewed: 22 April 2023
David
United KingdomPretty decent berth very close to the centre. Only drawback is there is no lift. Definitely recommended. The owner was very helpful.
Stayed in April 2023
Reviewed: 18 April 2023
Jozefína
SlovakiaThis was one the best places I have been to. Personel was super nice and helpful, Apartment was big and cosy. It had everything needed for a longer stay. The details in the room were so lovely. I loved the view from windows on the cathedral - location was perfect. Hope to stay here next time I am in Cologne.
Stayed in April 2023
Reviewed: 10 April 2023
Siobhan
IrelandNo reception
clean and great location
Stayed in April 2023
Reviewed: 8 April 2023
Faezeh
IranThe booking page mentioned a coffee maker but there was only an electric boiler in the room. the room was a little bit small but to sum up it was cozy.
The location is very close to the down town and shopping area. The staff were very friendly and did their best for us to have a good time there. He let us keep the baggage at the lobby before and after our stay.
Stayed in April 2023
Reviewed: 7 April 2023
Sandra
United KingdomAbsolutely great hotel, just what I enjoy. Not these great big places where you are just a room number. Owners were on hand, very welcoming and kind. Breakfast was very good, plentiful and fresh. Will recommend to all and will certainly return. Just a street away from the Cathedral, fantastic.
Stayed in April 2023
Reviewed: 26 March 2023
Veronika
United Statesto dark and moist in room
location
Stayed in March 2023
Reviewed: 24 March 2023
Esther
CanadaWhen entering the cafe/building to check in, the barrier in front of the door makes it exceptionally unwelcoming. The limited reception hours of 8am-6pm also makes it hard for those who need to check out early. Supplying shampoo would also be helpful!
Great location. Easy check in. Room facing the courtyard was quiet. Much effort made to stick to the “desert theme” in the decor. Of the two buildings, one had an elevator, which was helpful!
Stayed in March 2023
Reviewed: 22 March 2023
Aldo
Puerto RicoIt has an excellent location, just 2 blocks from the cathedral and main train station, and if you go to a convention, it's just one train stop away. The room was cleaned every day. The breakfast is good. The personnel at the hotel is very helpful.
Stayed in March 2023
Reviewed: 21 March 2023
Zennie
United Statesthe room was a little small, but it's to be expected in older buildings in Europe.
location was ideal walking distance from the central train station and taxi station. Cologne faire grounds are about 20 minute walk across the bridge. the weather was nice so we walked every day.
Stayed in March 2023
Reviewed: 12 March 2023
Sofia
ItalyWe stayed in the apartment, which is spacious, comfortable and furnished with everything guests might need. Great location, just behind the cathedral and the railway station in the city center. All main touristic attractions are within walking distance.
Stayed in March 2023
Reviewed: 8 March 2023
Tunç
TurkeyYou have to use stairs no elevator
Rooms are really very comfortable and big. Location is perfect
Stayed in March 2023
Reviewed: 15 February 2023
Y
IrelandThe only potential issue would be not having a lift if you have mobility issues
Location is fab, literally 2 minutes' walk from the HBF and the Dom Comfy room and bed Helpful staff Clean
Stayed in February 2023
Reviewed: 10 February 2023
Angela
GibraltarThe only other thing that could be better is if it had a lift.
Everything about the Hotel was excellent. The location was perfect, room spotless, really good breakfast and the staff were so lovely! Would definitely stay there again.
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content