Dammtorwall 19, Hamburg Neustadt, 20355 Hamburg, Germany
#66 of 360 hotels in Hamburg
Guests' ChoiceBased on 944 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Alina
RomaniaIt was to hot, the cooling system didn't work propery.
Location, room size, staff.
Stayed in May 2024
Reviewed: 3 May 2024
Carlo
ItalyRestaurant not available
Position
Stayed in April 2024
Reviewed: 27 April 2024
Helen
United KingdomA more comfortable armchair in the room would be nice for those who wish to sit and work / read in the quiet of the room.
Location excellent for Laeiszhalle, Brahms Museum, Rathaus and shopping areas. The room itself was huge and well equipped with tea and coffee making facilities, excellent shower area and emergency call buttons which I have not seen in other hotels. As I was travelling alone the reception staff followed the accepted standard of not stating my room number out loud - this is not the case with other hotels. Very pleasant stay.
Stayed in April 2024
Reviewed: 25 April 2024
Maroof
PakistanEase of checkin, staff , location
Stayed in April 2024
Reviewed: 23 April 2024
Sian
United KingdomBed linen was too hot and made us sweaty!
Everything!
Stayed in April 2024
Reviewed: 10 April 2024
Thomas
United Kingdomfood other than breakfast barely available
location, room
Stayed in April 2024
Reviewed: 10 April 2024
Danielfraenkel
Uruguayeverything was well
everything
Stayed in March 2024
Reviewed: 1 April 2024
Flemming
DenmarkN/a
Large room, clean, quiet, fast wifi, nice bathroom, hot water, good water pressure
Stayed in March 2024
Reviewed: 25 March 2024
Ebru
Turkeyhotel supports sustainability and no daily cleaning service, that is okay. but no daily fill-up for water or coffee. that is not good. and no slippers and bathroom essentials like lotion, cotton etc in the room. such a price I would expect that kind of cheap thing. the temperature of the rooms was another problem, I tried to make it higher but it was not working I guess. For Germans temperature around 20 degree in hotels but I am not German.
location was good, subway station 1 min walk 15 min walk the city center. the size of the room was enough. good size of bed and comfy.
Stayed in March 2024
Reviewed: 23 March 2024
Nigel
United KingdomNothing.
Well located. Comfortable bed, very quiet and good facilities.
Stayed in March 2024
Reviewed: 11 March 2024
Giacomo
ItalyOther colleagues got an upgrade and some others could choose the kind of room (double bed, single queen bed, shower or bathroom) but not me. I did not feel special. The sauna was nice but the temperature too low.
I always like the breakfast there, the variety of food and its quality is remarkable. The staff is always attentive and friendly.
Stayed in February 2024
Reviewed: 9 March 2024
Elzbieta
United KingdomA choice of full breakfast or small continental meal.
Rather expensive if you only eat a moderate portion.
Stayed in March 2024
Reviewed: 4 March 2024
Tim
United KingdomBreakfast is very expensive
Good location, friendly staff
Stayed in February 2024
Reviewed: 4 March 2024
Deirdre
IrelandLocation in Hamburg was great for walking to the city centre, taking the U Bahn etc. Lovely friendly staff even when we had a very late checkin after 11pm. A great breakfast. Loved the freshly cooked omlette!
Stayed in March 2024
Reviewed: 2 March 2024
Christiane
GermanyTeure Tiefgarage
Modern, sauber, alles da, late check-out
Stayed in March 2024
Reviewed: 2 March 2024
Umut
DenmarkBreakfast should be included to the price
Mira at reception was very helpful
Stayed in March 2024
Reviewed: 27 February 2024
Glyn
United KingdomI had to leave
Just loved Hamburg Scandic .. great video in the hotel .. big comfy bed .. always a super breakfast ( eaten way to much ) 😜 staff was as always are so welcoming .
Stayed in February 2024
Reviewed: 24 February 2024
Monika
United Kingdomwe liked the spacious rooms, the comfortable bed, the staff at reception and the bar were very nice and genuinely friendly, we also liked the location; close to the centre, metro right outside, but still very quiet . I would definitely recommend it and will definitely return.
Stayed in February 2024
Reviewed: 20 February 2024
Fiona
United KingdomIt was a bit more expensive than ideal.
Clean and modern and well appointed. Plus it had a small gym and was in a good location.
Stayed in February 2024
Reviewed: 17 February 2024
Vivian
United StatesGym was tiny
Location, friendly and helpful staff, view from the room, design of the room, and the comfiest beds!
Stayed in February 2024
Reviewed: 31 January 2024
Nico
United KingdomParking could have been included/ cheaper.
Excellent breakfast, great location, quiet, large family room so useful for our children.
Stayed in January 2024
Reviewed: 30 January 2024
Cathy
Denmarkreally like the room, it’s bright and has high ceiling! location is also great, walking distance to the city
Stayed in January 2024
Reviewed: 27 January 2024
Sue
United KingdomStayed before is fabulous hotel
Stayed in December 2023
Reviewed: 26 January 2024
Sheng-yu
TaiwanNo
Awesome
Stayed in December 2023
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