Dammtorwall 19, Hamburg Neustadt, 20355 Hamburg, Germany
#66 of 364 hotels in Hamburg
Guests' ChoiceBased on 965 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 31 May 2024
Denis
New ZealandHad to change lifts to get to eighth floor
Handy to metro and park. Got offered a free upgrade. Good food. Clean and sustainable practice's. Reception staff were great and super helpful
Stayed in May 2024
Reviewed: 30 May 2024
Jacob
QatarBreakfast area was quite busy and felt it a little over they could handle. Nice access to the city. If the breakfast variety could be increased, they i think it would have made my really happy
Stayed in May 2024
Reviewed: 29 May 2024
Ruth
AustraliaThere wasn't anything I could say I didn't like.
Scandic hotels are my favourite for comfort, cleanliness, execellent service from the staff.
Stayed in May 2024
Reviewed: 27 May 2024
Beverley
GermanyEverything was great.
Perfect hotel for easy access to many locations. Always use this hotel, as we visit Hamburg regularly . Lovely staff and very helpful.
Stayed in May 2024
Reviewed: 24 May 2024
Marie
IrelandBright and spacious room. Has everything you need Very clean and staff was really kind Location is very convenient
Stayed in May 2024
Reviewed: 20 May 2024
Emilie
DenmarkNeeded possibly a bit more signing about how to get to the parking from the streets. It is not easy to see, when two big containers are blocking the ramp with the sign down to the parking. One elevator for the parking is not enough - with the amount of rooms and guests. It takes a long time to get to the parking with the elevator, small children and luggage
Underground parking was very good and convenient. Lovely breakfast Spacious rooms
Stayed in May 2024
Reviewed: 18 May 2024
Natasha
United KingdomThe room was really stuffy Bed was uncomfortable The big spider web
Staff were really friendly - provided lots of suggestions for what to do and where to go and eat Loved being near the park Breakfast was fantastic Lovely bar
Stayed in April 2024
Reviewed: 14 May 2024
Jesper
DenmarkAll was good
Great location and quiet. In walking distance to everything, otherwise there is also public transportation just outside the door. Nice resturants etc. close by.
Stayed in May 2024
Reviewed: 6 May 2024
Alina
RomaniaIt was to hot, the cooling system didn't work propery.
Location, room size, staff.
Stayed in May 2024
Reviewed: 3 May 2024
Carlo
ItalyRestaurant not available
Position
Stayed in April 2024
Reviewed: 27 April 2024
Helen
United KingdomA more comfortable armchair in the room would be nice for those who wish to sit and work / read in the quiet of the room.
Location excellent for Laeiszhalle, Brahms Museum, Rathaus and shopping areas. The room itself was huge and well equipped with tea and coffee making facilities, excellent shower area and emergency call buttons which I have not seen in other hotels. As I was travelling alone the reception staff followed the accepted standard of not stating my room number out loud - this is not the case with other hotels. Very pleasant stay.
Stayed in April 2024
Reviewed: 25 April 2024
Maroof
PakistanEase of checkin, staff , location
Stayed in April 2024
Reviewed: 23 April 2024
Sian
United KingdomBed linen was too hot and made us sweaty!
Everything!
Stayed in April 2024
Reviewed: 10 April 2024
Thomas
United Kingdomfood other than breakfast barely available
location, room
Stayed in April 2024
Reviewed: 10 April 2024
Danielfraenkel
Uruguayeverything was well
everything
Stayed in March 2024
Reviewed: 1 April 2024
Flemming
DenmarkN/a
Large room, clean, quiet, fast wifi, nice bathroom, hot water, good water pressure
Stayed in March 2024
Reviewed: 25 March 2024
Ebru
Turkeyhotel supports sustainability and no daily cleaning service, that is okay. but no daily fill-up for water or coffee. that is not good. and no slippers and bathroom essentials like lotion, cotton etc in the room. such a price I would expect that kind of cheap thing. the temperature of the rooms was another problem, I tried to make it higher but it was not working I guess. For Germans temperature around 20 degree in hotels but I am not German.
location was good, subway station 1 min walk 15 min walk the city center. the size of the room was enough. good size of bed and comfy.
Stayed in March 2024
Reviewed: 23 March 2024
Nigel
United KingdomNothing.
Well located. Comfortable bed, very quiet and good facilities.
Stayed in March 2024
Reviewed: 11 March 2024
Giacomo
ItalyOther colleagues got an upgrade and some others could choose the kind of room (double bed, single queen bed, shower or bathroom) but not me. I did not feel special. The sauna was nice but the temperature too low.
I always like the breakfast there, the variety of food and its quality is remarkable. The staff is always attentive and friendly.
Stayed in February 2024
Reviewed: 9 March 2024
Elzbieta
United KingdomA choice of full breakfast or small continental meal.
Rather expensive if you only eat a moderate portion.
Stayed in March 2024
Reviewed: 4 March 2024
Tim
United KingdomBreakfast is very expensive
Good location, friendly staff
Stayed in February 2024
Reviewed: 4 March 2024
Deirdre
IrelandLocation in Hamburg was great for walking to the city centre, taking the U Bahn etc. Lovely friendly staff even when we had a very late checkin after 11pm. A great breakfast. Loved the freshly cooked omlette!
Stayed in March 2024
Reviewed: 2 March 2024
Christiane
GermanyTeure Tiefgarage
Modern, sauber, alles da, late check-out
Stayed in March 2024
Reviewed: 2 March 2024
Umut
DenmarkBreakfast should be included to the price
Mira at reception was very helpful
Stayed in March 2024
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