Fantastic dinner buffet for a very reasonable price

Stayed in March 2024

It was quite loud. You could hear the 24/7 traffic of the nearby super highway and the train. The beds were not made, the room was not looked after during our stay.. When I asked why, I was told it was for sustainability reasons. I am not sure what that would have to do with sustainability.

The food was great and very good value. The staff was very friendly.

Stayed in April 2024

Swimming pool was not as warm as I would like

Mostly the restaurant (breakfast and dinner) and calm vibe

Stayed in October 2023

Breakfast was delicious

Stayed in August 2023

1. The walk between the hotel and spa is quite a trek, which was fine for us on a beautiful late summer weekend. Not great for mobility-limited people and during rain and snow. The rooms were quiet. You could only so slightly hear the Autobahn. 2. The adjustible firmness of the spring beds in the room is nice in theory … but it was very hard to find the right firmness. It was either like sleeping in a hole or too hard and kept us up for a bit in the middle or the night.

It is a generally beautiful location between the castle complex. The staff was very professional and the spa and pool were just what we were looking for. Breakfast was also very opulent. It never felt overcrowded. Next time I’d be keen to try the dinner buffet …

Stayed in September 2023

The spa area is nice. Also the breakfast

Stayed in August 2023

Early check out, The TV wasn't working but it was not important for us,.

The staff, the food, the surroundings, the garage parking very useful despite the 5€ for a night. The room was clean, the pool is nice, the breakfast was very good and the dinner buffet too. The rooms are not in the castle but you still get the surroundings. You should know that the reception and the restaurant are bit far from the rooms and it's a 5 minutes walk by foot on the hill, for us wasn't a big deal. Nice terrace at the restaurant with a nice view. The hotel is 10min. walk from the outlet.

Stayed in July 2023

Location, room, wellness area

Stayed in July 2023

Our room (and in fact, I think all rooms - or most of them at least) was located in a new, purpose-built hotel annex that's outside the castle compound and which had a very corporate feel to it (which makes sense, given the usual clientele). But it was a little disappointing as we had booked our stay there because of the castle - not because we wanted to stay in a sterile, modern, minimalistic stone-and-glass room. The blackout curtains were not really blackout - which doesn't matter for most people, but we travel with a toddler, so we need rooms to be properly dark, and ours was not. The castle is also not open for visitors (or at least wasn't on the weekend we stayed there), so we didn't really get the sense of staying in or at a castle at all.

The room was spacious and modern. The coffee and tea facilities in the common area were well-stocked. The pool area was fantastic, large pool, good temperature, clean and modern changing rooms, etc. A real highlight. The restaurant staff were phenomenal - smiley, friendly, helpful. The buffets (we had dinner and breakfast there) were pretty decent, and the restaurant terrace offered a great view of the surrounding valley.

Stayed in July 2023

the price

the staff & resturant staff are excellent breakfast is very good

Stayed in June 2023

small bed & walking to reception with luggage, only to later realize my room was at a different part of the property.

Beautiful place

Stayed in June 2023

The castle is beautiful, some of the other buildings less so.

Lovely hotel Very clean Very friendly staff

Stayed in February 2023

Room was partially underground, without a view I missed a kettle for tea/coffee, especially because the building is outside the fortress, far from the restaurant/bar

Cozy, comfortable and spacious room Large work desk in the room Wellness area with large pool, different sauna and resting areas

Stayed in December 2022

Room, pool, breakfast

Stayed in October 2022

the wasps! they were everywhere. Not the hotels fault, but my gosh they were annoying.

it was a lovely trip! The hotel room was spacious and the beds were extremely comfortable. There was still some construction work in the upstairs portion of the hotel room, but we just avoided it and our little dog would stay on the patio which was very spacious in itself.

Stayed in August 2022

excellent location, very nice setting, spa especially the pool are brilliant better than in most hotels

Stayed in September 2022

Our room was in the basement of Trier building with no view at all (it's a pity that this condition is not clearly presented in the room description). WiFi was not working on Day 2.

Nice geographical situation, perfectly renovated historical building, room proposed in a modern building, professional and friendly welcome, size of the room, large swimming pool, very good quality a variety of food for breakfast and dinner buffets

Stayed in June 2022

The Hammam was not working.

Excellent breakfast, and food in general, especially the eggs. The pool is really nice.

Stayed in January 2022

The room could have a kettler/tee/coffee

Perfect staff, maintenance, breakfast, surround,...

Stayed in March 2024

A car is a must, but the parking space is quite narrow. The breakfast and spa are at the top of the hill, which is inconvinient and slippery during rainy days. The swimming pool is nice, but the water is rather cold. There are pancakes for breakfast only on Sundays, and an omlette is possible for extra cost.

Breakfast is good including vegan options (cheese, milk, alpro snacks). Arriving there is convinient with a car and it is in close proximity to the outlet. The hotel is new/renovated and the facilities are in great shape. The room was spacious and they arranged extra requests.

Stayed in February 2024

Nothing.

Staff were wonderful. Breakfast in the restaurant was excellent and, of course, so was the wine. Room was super comfortable with nice views. Two EV charging points for my car.

Stayed in March 2024

Nothing!

We especially enjoyed the amenities in the room as they added a touch of luxury to our stay. There was a complimentary coffee bar in the lobby of our hotel, an inexpensive minibar, robes for the spa, and plenty of towels. Breakfast was included in the cost of the stay and it was beautiful and very tasty. They even had fresh orange juice! The spa was very relaxing, clean, and spacious.

Stayed in December 2023

Fitness Room and swiming Pool mas remarcable

Stayed in October 2023

I was so disappointed to learn we were not staying in the castle but a building down the hill. it had no bar or no restaurant which I was very annoyed about as the reason I booked a hotel was to avail of some food and drink after a very long drive.

the room was modern and clean

Stayed in September 2023